IGCSE Business Studies: People in Business VERIFIED QUESTIONS &ANSWERS

IGCSE Business Studies: People in Business VERIFIED QUESTIONS &ANSWERS Organisation The structure of a business, often split into 4 departments covering the main areas of business Line Managers Responsible for overseeing the work that other staff do Tall Organisations Have many levels of hierarchy. The span of control is narrow and there are opportunities for promotion. Lines of communication are long, making the firm unresponsive to change. Flat Organisations Have few levels of hierarchy. Lines of communication are short, making the firm responsive to change. A wide span of control means that tasks must be delegated and managers can feel overstretched. Recruitment The process by which a business tries to find the right person for the job Induction Introducing a person to a business so they can know how to do their job properly On-the-job Training Where staff with a lot of experience explain the job Off-the-job Training Outside experts are paid to explain the job Motivation Ways that a business can encourage its staff to work harder Monetary Factors Being offered more money Non-monetary Factors Being offered incentives such as promotion or holidays Time Rate Payed for number of hours worked Piece Rate