NCOA DLC 2.0 Problem Solving Final Test 1
Questions And Answers |Latest 2025 |
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Refers to the processes used to plan, monitor, and access one's understanding and
performance. - Answer✔Metacognition
The key to metacognition is asking yourself _______ questions. - Answer✔self-reflective
Before you begin to study or attend a lecture, look at the topic that is covered, and ask yourself
what you know about it already. This is known as: - Answer✔prior knowledge
Talk through your material and verbalize your thoughts to help make more sense of the
material and internalize it. - Answer✔Think aloud
Helps you Take the time to be introspective and honest with yourself about your
comprehension. - Answer✔Asking yourself questions
This technique ensures that you are actively engaging with the material as you are reading and
taking notes. - Answer✔Taking notes from memory
___________ can help you organize your thoughts and assess what you know? -
Answer✔Writing
Using concept maps or graphic organizers is another great way to visualize material and see the
connections between the various concepts you are learning - Answer✔Organize your thoughts
When you're learning, it's important to periodically ____________ to make sure you're
engaging in metacognitive strategies. - Answer✔take a timeout
Methods such as (e.g., thinking aloud, using writing, taking notes from memory) can help when
you are .______________ - Answer✔testing yourself
_________is a structured way to identify the type of problem you're dealing with and
suggestions on how to approach them. - Answer✔The Cynefin Framework
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The Cynefin framework for problem solving is composed of - Answer✔Four Domains
In this domain, there may be multiple right answers, many of which may be excellent. -
Answer✔Complicated Domain
In this domain of "known knowns" (there are things that you definitely know, or are easily
knowable), decisions are unquestioned because all parties share a common understanding of
the issue or problem. - Answer✔Simple Domain
Leaders must act, sense , and respond in this domain. - Answer✔Chaotic Domain
In this complex domain, leaders must: - Answer✔Probe, sense, and respond.
Leaders must sense, analyze, and respond in this domain. - Answer✔Complicated Domain
The domain of novel practices is: - Answer✔Chaotic Domain
In this domain, problems require straightforward management and monitoring. -
Answer✔Simple Domain
This is the domain of known unknowns - Answer✔Complicated Domain
In this domain, it is identified that there are things we dont know that we dont know? -
Answer✔Complex Domain
_________ is the process or art of finding a solution to a problem. - Answer✔Problem Solving
___________ is the process of describing and interpreting a stated problem to arrive at a
problem statement—define the actual problem - Answer✔Problem framing
_________ are inevitable when participants bring their differing expertise and experience to a
problem. - Answer✔Different perspectives
The ________ aids in determining the cause-effect relationships in a problem or a failure event
- Answer✔5 Y Method
The diagram used to depict the relationship between specific categories of process inputs and
the undesirable output. This technique aids in identifying potential causes of a problem is
__________. - Answer✔Fishbone diagram
When _______________, the first thing to keep in mind is...the more the better. -
Answer✔generating solutions
___________ is a useful technique to use for making a decision. It's particularly powerful where
you have a number of good alternatives to choose from, and many different factors to take into
account. - Answer✔Decision Analysis Matrix Tool
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