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PHR CERTIFICATION QUESTIONS AND
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ANSWERS
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100% GUARANTEED i
SUCCESS. i
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Accounts iPayable i- i i icorrect ianswer. i iMoney ian iorganization iowes iits ivendors iand
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suppliers.
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Accounts iReceivable i- i i icorrect ianswer. i iMoney ian iorganization's icustomers iowe ithe
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organization.
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Action iPlans i- i i icorrect ianswer. i iDetailed isteps ia iunit, idepartment, ior iteam iwill itake
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order ito iachieve ishort-term iobjectives.
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Amendment i- i i icorrect ianswer. i iModification ior ithe iConstitution ior ia ilaw; imodification
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may ibe ieither iformal i(written) ior iinformal i(unwritten).
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Assets i- i i icorrect ianswer. i iFinancial, iphysical, iand isometiems iintangible iproperties
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organization iowns.
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Balance iSheet i- i i icorrect ianswer. i iStatement iof ia ifirm's ifinancial iposition iat ia iparticular
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time.
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Balanced iscorecard i- i i icorrect ianswer. i iMeasurement iapproach ithat iprovides ian ioverall
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picture iof ian iorganization's iperformance ias imeasured iagainst igoals iin ifinance,
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customers, iinternal ibusiness iprocesses, iand ilearning iand igrowth.
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Bill i- i i icorrect ianswer. i iProposal ipresented ito ia ilegislative ibody ifor ipossible ienactment
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as ia ilaw.
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Break-even ianalysis i- i i icorrect ianswer. i iAnalysis ithat ishows ipoint iin itime iat iwhich itotal
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revenue iassociated iwith ia iprogram iis iequal ito ithe itotal icost iof ithe iprogram.
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Business iCase i- i i icorrect ianswer. i iDescription iof ian iorganizational ichallenge iand
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possible ialternative isolutions, iarguing ifor ispecific isolution.
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Capacity i- i i icorrect ianswer. i iTo ian ioperations idepartment, ithe iability ito iyield ioutput. i
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,Cash iflow istatement i- i i icorrect ianswer. i iRecord iof ihow imuch icash iis iflowing iinto
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out iof ian iorganization, iincluding iits isources ior idestinations.
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Centralization i- i i icorrect ianswer. i iDegree ito iwhich idecision-making iauthority
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restricted ito ihigher ilevels iof imanagement iin ian iorganization.
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Code iof iethics i- i i icorrect ianswer. i iPrinciples iof iconduct iwithin ian iorganization ithat
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guide idecision imaking iand ibehavior.
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Consumer iprice iindex i- i i icorrect ianswer. i iMeasure iof ithe iaverage ichange iover itime
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the iprices ipaid iby iconsumers ifor igoods iand iservices.
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Control i- i i icorrect ianswer. i iTo ian ioperations idepartment, ian iafter-the-fact ievaluation
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a icompany's iability ito imeet iits iown ispecifications iand iits icustomers' ineeds.
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Correlation i- i i icorrect ianswer. i iMeasure ithat iindicates ithe irelationship ibetween itwo
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variables.
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Cost-benefit ianalysis i- i i icorrect ianswer. i iRatio iof ivalue icreated ito icost iof icreating ithat
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value; iallows imanagement ito idetermine ithe ifinancial iimpact iparticular iactivities iand
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programs ihave ion ian iorganization's iprofitability.
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Decentralization i- i i icorrect ianswer. i iDegree ito iwhich idecision-making iauthority iis igiven
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to ilower ilevels iin ian iorganization's ihierarchy.
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Departmentalization i- i i icorrect ianswer. i iWay ian iorganization igroups ijobs ito icoordinate
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work.
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Divestiture i- i i icorrect ianswer. i iSale iby ia icompany iof ian iasset ithat iis inot iperforming
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well, ithat iis inot icore ito ithe icompany's ibusiness, ior ithat iis iworth imore ias ia iseparate
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entity.
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Divisional istructure i- i i icorrect ianswer. i iOrganizational istructure iin iwhich isegments
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separated iby iproduct, icustomer ior imarket, ior iregion.
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Due idiligence i- i i icorrect ianswer. i iProcess iof iconducting ian iintensive iinvestigation iof
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organization ias ione iof ithe ifirst isteps iin ia ipending imerger ior iacquisition.
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, Electronic iCommunications iPrivacy iAct i(ECPA) i- i i icorrect ianswer. i iAct ithat imakes iit
iunlawful ito iintercept imessages iin itransmission, iaccess istored iinformation ion
ielectronic icommunication iservices, ior idisclose ithis iinformation. i
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Enterprise imanagement i- i i icorrect ianswer. i iIntegrated iprocesses iand itools ito iallow
iinformation isharing iand iprocess imanagement iacross ifunctions, isometimes ieven iwith
iexternal ipartners, isuch ias isuppliers. i
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Environmental iscanning i- i i icorrect ianswer. i iProcess ithat iinvolves ia isystematic isurvey
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and iinterpretation iof irelevant idata ito iidentify iexternal iopportunities iand ithreats.
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Equity i- i i icorrect ianswer. i iAmount iof iowners' ior ishareholders' iportion iof ia ibusiness. i
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Ethics i- i i icorrect ianswer. i iSystem iof imoral iprinciples iand ivalues ithat iestablish
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appropriate iconduct.
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Extended iorganization i- i i icorrect ianswer. i iAlliance ibetween iorganizations ito icreate
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processes iand iinformation ichannels ithat iallow icommunication iand icollaboration.
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Financial iratios i- i i icorrect ianswer. i iCalculations idesigned ito idescribe ian iorganization's
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financial ihealth iand iperformance ifrom ivarious iperspectives.
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Foreign iCorrupt iPractices iAct i(FCPA) i- i i icorrect ianswer. i iProhibits iAmerican
icompanies ifrom imaking icorrupt ipayments ito iforeign iofficials ifor ithe ipurpose iof
iobtaining ior ikeeping ibusiness. i
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Formula ibudgeting i- i i icorrect ianswer. i iForm iof ibudgeting iin iwhich ian iaverage icost iis
iapplied ito icomparable iexpenses iand igeneral ifunding iis ichanged iby ia ispecific iamount.
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Functional istructure i- i i icorrect ianswer. i iOrganizational istructure ithat idefines
departments iby iwhat iservices ithey icontribute ito ithe iorganization's ioverall imission.
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Gantt ichart i- i i icorrect ianswer. i iProject iplanning itool ithat igraphically idisplays iactivities
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a iproject iin isequential iorder iand iplots ithem iagainst itime.
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Generation iX i- i i icorrect ianswer. i iGroup iof ipeople iborn iroughly ibetween ithe iyears
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1965 i- i1980
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Generation iY i- i i icorrect ianswer. i iGroup iof ipeople iborn iafter i1980. i
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Gross idomestic iproduct i(GDP) i- i i icorrect ianswer. i iEstimate iof ithe itotal ivalue iof igoods
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and iservices iproduced iin ia icountry iin ia igiven iyear.
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Gross iprofit imargin i- i i icorrect ianswer. i iRatio iof igross iprofit ito inet isales. i
HR iaudit i- i i icorrect ianswer. i iProcess ito imeasure ithe ieffectiveness iand iefficiency iof
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