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, First- line managers
Make short- term operating decisions, directing the daily tasks of non-managerial personnel
Team leader
Manager who is responsible for facilitating team activities toward achieving key results
Functional manager
Responsible for just one organizational activity
General manager
Responsible for several organizational activities
Technical Skills
Job- specific knowledge needed to perform well in a specialized field.
Conceptual skills
Ability to think analytically, to visualize an organization as a whole and understand how the
parts work together.
Human skills
Ability to work well in cooperation with other people to get things done
Soft skills
Ability to motivate, to inspire trust and communicate with others.
Interpersonal roles
Managers interact with people inside and outside their work units- figurehead, leader and
liaison
Informational roles
Managers receive and communicate information; monitor, disseminator, spokesperson
Decisional roles
Managers use information to make decisions to solve problems or take advantage of
opportunities; entrepreneur, disturbance handler, resource allocator, negotiator.
Entrepreneurship
Process of taking risks to try to create a new empire; entrepreneur, intrapreneur
Entrepreneur
Someone who sees a new opportunity for a product or service and launches a business to try
to realize it- starts a business.
Intrapreneur