WGU D046 Healthcare Management Exam 2025 – Verified
Questions & Answers for Guaranteed Success!
1. Describe how the outcomes management model utilizes evidence-based protocols in
patient care.
The outcomes management model relies on anecdotal evidence
for decision-making.
The outcomes management model emphasizes patient autonomy
over clinical guidelines.
The outcomes management model uses evidence-based
protocols to guide patients safely through the acute care
setting.
The outcomes management model focuses solely on financial
metrics without considering patient safety.
2. The Case Manager's Survival Guide explains that home care case managers are
responsible for coordinating and integrating care for patients with complex needs
such as:
Mechanical ventilation
Infusion therapy
Palliative care
All of the above
3. Describe the significance of a warm transfer in the context of patient care coordination.
A warm transfer involves only the patient and does not require
team member involvement.
,A warm transfer is primarily used for administrative purposes
rather than patient care.
, A warm transfer ensures that the patient is adequately prepared and
informed before being handed off to another care
provider, enhancing continuity of care.
A warm transfer is less effective than a cold transfer in patient
care.
4. Describe how narrative-based therapy contributes to achieving healthcare
goals for clients.
It helps clients find reasons to change their thinking to meet healthcare
goals.
It emphasizes the importance of physical therapy over mental
health.
It focuses solely on medication adherence.
It prioritizes the clinician's perspective over the client's
experience.
5. In a scenario where a patient expresses uncertainty about their care management
goals during a motivational interviewing session, how
should the healthcare provider respond to facilitate commitment talk?
The provider should provide a list of goals for the patient to
choose from.
The provider should insist on the importance of the goals without
addressing concerns.
The provider should explore the patient's concerns and collaboratively
set achievable goals.
The provider should end the session to allow the patient to think
about their goals.
, 6. What is the primary goal of the interventions phase in healthcare management?
To conduct motivational interviewing
Questions & Answers for Guaranteed Success!
1. Describe how the outcomes management model utilizes evidence-based protocols in
patient care.
The outcomes management model relies on anecdotal evidence
for decision-making.
The outcomes management model emphasizes patient autonomy
over clinical guidelines.
The outcomes management model uses evidence-based
protocols to guide patients safely through the acute care
setting.
The outcomes management model focuses solely on financial
metrics without considering patient safety.
2. The Case Manager's Survival Guide explains that home care case managers are
responsible for coordinating and integrating care for patients with complex needs
such as:
Mechanical ventilation
Infusion therapy
Palliative care
All of the above
3. Describe the significance of a warm transfer in the context of patient care coordination.
A warm transfer involves only the patient and does not require
team member involvement.
,A warm transfer is primarily used for administrative purposes
rather than patient care.
, A warm transfer ensures that the patient is adequately prepared and
informed before being handed off to another care
provider, enhancing continuity of care.
A warm transfer is less effective than a cold transfer in patient
care.
4. Describe how narrative-based therapy contributes to achieving healthcare
goals for clients.
It helps clients find reasons to change their thinking to meet healthcare
goals.
It emphasizes the importance of physical therapy over mental
health.
It focuses solely on medication adherence.
It prioritizes the clinician's perspective over the client's
experience.
5. In a scenario where a patient expresses uncertainty about their care management
goals during a motivational interviewing session, how
should the healthcare provider respond to facilitate commitment talk?
The provider should provide a list of goals for the patient to
choose from.
The provider should insist on the importance of the goals without
addressing concerns.
The provider should explore the patient's concerns and collaboratively
set achievable goals.
The provider should end the session to allow the patient to think
about their goals.
, 6. What is the primary goal of the interventions phase in healthcare management?
To conduct motivational interviewing
