2/28/25, 10:57 AM GEB 3213 EXAM 2 HAYES 2025 Actual exam (Testing Real Exam Questions)and verified Answers ( 100% accurate) GET IT …
GEB 3213 EXAM 2 HAYES 2025 Actual exam
(Testing Real Exam Questions)and verified
Answers ( 100% accurate) GET IT RIGHT!!
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Terms in this set (48)
Chapter 2: Emotional Emotional Literacy
Intelligence
- The ability to understand, manage, and effectively
express one's own feelings, as well as engage and
Emotional intelligence
navigate successfully with those of others
- EQ= emotional quotient
- "The ability to understand and share the feelings of
another"
- Important to consider when thinking about your
emotional intelligence
Empathy - Putting yourself in their position
- Differs from sympathy in that it requires inhabiting
the same emotional space as another person
- Factors: family structure, religious beliefs, cultural
norms, and personal reading habits
- "Feelings of pity and sorry for someone else's
misfortune"
- A detached position, akin to feeling bad "for"
Sympathy
someone
- It doesn't carry the same kind of emotional weight
as does empathy
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, 2/28/25, 10:57 AM GEB 3213 EXAM 2 HAYES 2025 Actual exam (Testing Real Exam Questions)and verified Answers ( 100% accurate) GET IT …
- Reducing negative emotions
- Reducing Negative Personalization
- Reducing the fear of rejection
Strategies for improving
- Reducing stress
emotional intelligence (7)
- Being assertive and expressing difficult emotions
- Stay Proactive, Not Reactive
- Bouncing back from adversity
o This might be the most important item in this list of
strategies.
Reducing Negative o Being able to make good decisions depends
Emotions upon your ability to analyze any given situation
without a cloud of negative emotions hanging over
your head.
- Whenever you adopt a posture of negativity about
a person's behavior, instead of first looking at the
situation from multiple points of view
- Practicing this is the quickest and easiest way to
ruin a strong work relationship
Negative personalization Solution:
- Instead of jumping to conclusions, the best course
of action here—given that we won't have access to
any more information than we presently have—is to
consider other possibilities
- people do what they do mostly because of "them"
and not "us."
1) Am I fully prepared to navigate the task at hand?
Reducing the Fear of
2) What aspects of this are out of my control?
Rejection
3) What other options are available to me?
o Often takes a more Holistic approach
o You have to be engaged daily with small practices
Reducing Stress that help reduce your stress levels
o Don't rely on "blowing off steam" all at once on
the weekend- Limited approach
https://quizlet.com/1012079504/geb-3213-exam-2-hayes-2025-actual-exam-testing-real-exam-questionsand-verified-answers-100-accurate-get-it-… 2/8
GEB 3213 EXAM 2 HAYES 2025 Actual exam
(Testing Real Exam Questions)and verified
Answers ( 100% accurate) GET IT RIGHT!!
Save
Terms in this set (48)
Chapter 2: Emotional Emotional Literacy
Intelligence
- The ability to understand, manage, and effectively
express one's own feelings, as well as engage and
Emotional intelligence
navigate successfully with those of others
- EQ= emotional quotient
- "The ability to understand and share the feelings of
another"
- Important to consider when thinking about your
emotional intelligence
Empathy - Putting yourself in their position
- Differs from sympathy in that it requires inhabiting
the same emotional space as another person
- Factors: family structure, religious beliefs, cultural
norms, and personal reading habits
- "Feelings of pity and sorry for someone else's
misfortune"
- A detached position, akin to feeling bad "for"
Sympathy
someone
- It doesn't carry the same kind of emotional weight
as does empathy
https://quizlet.com/1012079504/geb-3213-exam-2-hayes-2025-actual-exam-testing-real-exam-questionsand-verified-answers-100-accurate-get-it-… 1/8
, 2/28/25, 10:57 AM GEB 3213 EXAM 2 HAYES 2025 Actual exam (Testing Real Exam Questions)and verified Answers ( 100% accurate) GET IT …
- Reducing negative emotions
- Reducing Negative Personalization
- Reducing the fear of rejection
Strategies for improving
- Reducing stress
emotional intelligence (7)
- Being assertive and expressing difficult emotions
- Stay Proactive, Not Reactive
- Bouncing back from adversity
o This might be the most important item in this list of
strategies.
Reducing Negative o Being able to make good decisions depends
Emotions upon your ability to analyze any given situation
without a cloud of negative emotions hanging over
your head.
- Whenever you adopt a posture of negativity about
a person's behavior, instead of first looking at the
situation from multiple points of view
- Practicing this is the quickest and easiest way to
ruin a strong work relationship
Negative personalization Solution:
- Instead of jumping to conclusions, the best course
of action here—given that we won't have access to
any more information than we presently have—is to
consider other possibilities
- people do what they do mostly because of "them"
and not "us."
1) Am I fully prepared to navigate the task at hand?
Reducing the Fear of
2) What aspects of this are out of my control?
Rejection
3) What other options are available to me?
o Often takes a more Holistic approach
o You have to be engaged daily with small practices
Reducing Stress that help reduce your stress levels
o Don't rely on "blowing off steam" all at once on
the weekend- Limited approach
https://quizlet.com/1012079504/geb-3213-exam-2-hayes-2025-actual-exam-testing-real-exam-questionsand-verified-answers-100-accurate-get-it-… 2/8
