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Eng1504 Assignement 2 Semester

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Eng1504 Assignement 2 Semester

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Title
Investigation into the Deterioration of San Packett Residential Property



1. Terms of Reference
The investigative report has been commissioned by Dr. Pheladi, Chairperson of the Body
Corporate of San Packett Residential Property, to investigate the factors leading to the
dilapidated state of the building managed by Madikoe Holdings. The report aims to provide
insights into the causes of the deterioration and provide recommendations for improvement.
The report is due for submission on 30 June 2025.

• Date of commission: [Insert date]
• Commissioner: Dr. Pheladi, Chairperson of the Body Corporate
• Investigator: [Your Name], Caretaker of San Packett Residential Property
• Essence of the report: To investigate and provide recommendations on the
deteriorating state of the building and associated management issues.
• Due date: 30 June 2025



2. Procedures
To collect information for the investigation, the following methods were employed:
2.1 Physical Inspection – An onsite inspection was conducted by the investigator to assess
the visible state of the property, including issues such as dilapidated apartments,
malfunctioning lifts, and lack of security.
2.2 Interviews with Tenants – Interviews were conducted with tenants to understand their
experiences and observations regarding the state of the building and management's response
to maintenance issues.
2.3 Review of Property Management Records – Property management records, including
maintenance logs, were reviewed to understand the frequency and type of repairs conducted
by Madikoe Holdings over the past three years.
2.4 Financial Analysis – A review of the revenue drop over the past three years was
conducted, comparing historical financial data with current revenue, to determine the
financial impact of the mismanagement on the property’s upkeep.



3. Findings
The following findings emerged from the investigative procedures:
3.1 Poor Maintenance of Property – The physical inspection revealed a significant lack of
maintenance in the apartments, lifts, and common areas.
3.2 Resident Complaints – Tenants reported dissatisfaction with the living conditions, citing
safety concerns due to the absence of security personnel and delayed maintenance requests.
3.3 Neglect of Financial Obligations – Property management records indicated a consistent
neglect of regular maintenance despite adequate rental revenue, contributing to the decline in
property condition.
3.4 Decline in Revenue – A 50% revenue drop over the past three years was linked to the
deterioration of property conditions, with reduced tenant retention and occupancy rates.

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