2025/2026.100% Verified.
70-20-10 Model
70% of learning derives from job-related experiences
20% of learning derives from interactions with others
10% of learning derives from formal educational events
Guided Competency Learning
well defined competencies trained via lecture and online methods
Social Competency Learning
well defined competencies learned via mentoring, job experiences, and coaching
Guided Contextual Learning
Context dependent competencies trained via simulation, on the job training, behavior modeling, and
experiential learning
Social Contextual Learning
context dependent competencies learned via social media and informal interactions through others
Lecture training method
Lectures may have different formats:
Standard lecture- trainer speaks and trainee listens
Team teaching- two or more trainers present
Guest speakers
Panel- multiple speakers present and ask questions
Student presentations- group of trainees present
Advantages of Lectures
-Relatively inexpensive and efficient for larger groups
-Useful when the instructor is the main knowledge holder
Disadvantages of Lectures
, -passive
-potentially weak connection to the work enviorment
Audiovisual training method
-Includes overheads, slides, and video
-video is highly popular, but rarely used alone
-Video can be effective for illustrating communication skills, customer-service skills, and step-by-step
procedures
Advantages of Audiovisual
-Can demonstrate content that cannot be easily demonstrated live
-Provide consistency
-Useful complement to other methods
Disadvantages of Audiovisual
-Creative approach may be weak
-May become obsolete
-passive
On the Job Training Method(OJT)
- Involves learning by observing others and emulating their behavior
-Considered informal because it does not occur in a classroom and because managers or coworkers
are trainers
Advantages of On the Job Training
1. Requires less time and cost than formal training
2.Customized and offered at any time
3.Focuses on actual job content
Disadvantages of On the Job Training
1.May be inconsistent
2.Bad habits may be passed on
Enhancing On the Job Training
1.Effectively prepare for instruction by breaking tasks down into important steps
2.Prepare the necessary resources and support prior to training