NCOA- ASU- REINFORCING CULTURE EXAM QUESTIONS WITH
CORRECT ANSWERS
According to the Proven Strategies for Addressing Unconscious Bias in the Workplace, which of
the following should be used since different departments might have different issues? -
CORRECT ANSWER✅✅✅Ensure anonymous employee surveys are conducted company-
wide
According to the Unconscious Bias lesson, what is the most effective tool available for testing
one's own Unconscious Bias? - CORRECT ANSWER✅✅✅Implicit Association Test
Which of the following best identifies Micro-Affirmations? - CORRECT
ANSWER✅✅✅Apparently small acts that are ephemeral and hard-to-see
According to the Special Case Study, Proven Strategies for Addressing Unconscious Bias in the
Workplace, what is the first step in tackling workplace bias? - CORRECT
ANSWER✅✅✅Provide an open channel of communication for employees
Having a sense of familiarity or a background of comfort of one person during a job interview is
an example of which of the following? - CORRECT ANSWER✅✅✅Affinity bias
One example of how the Organizational Unconscious can have a negative impact on the
workplace is: - CORRECT ANSWER✅✅✅Flexible work arrangements
Which of the following best identifies attitudes and biases beyond our regular perception of
ourselves and others? - CORRECT ANSWER✅✅✅Hidden beliefs
What determines whether something or someone is safe before we can even begin to consciously
decide? - CORRECT ANSWER✅✅✅Danger detector
Words like discrimination, oppression, dominance, subordination, heterosexism, racism, or male
privilege are defined as which of the following? - CORRECT ANSWER✅✅✅Language of
diversity
, What is one of the problems with the "good person/bad person" paradigm of diversity? -
CORRECT ANSWER✅✅✅Human beings need bias to survive
Overcoming unconscious bias requires deliberate conscious effort. It requires - CORRECT
ANSWER✅✅✅awareness, introspection, authenticity, humility, and compassion.
Which of the following "Practical Approaches for Building Trust" include straight talk, get
better, and practice accountability? - CORRECT ANSWER✅✅✅
When it comes to the "Trust Triangle," which of the following is most closely associated with
the middle "Truth Over Time"? - CORRECT ANSWER✅✅✅
Trust is the belief that others act in the interest of fairness and social welfare rather than their -
CORRECT ANSWER✅✅✅Self-interest
At what level of the "Truth Triangle" is Confidence? - CORRECT ANSWER✅✅✅Truth
over time
When it comes to the "Trust Triangle," which of the following is most closely associated with
the bottom "Institutional Trust"? - CORRECT ANSWER✅✅✅Respect
When it comes to the "Trust Triangle," which of the following is most closely associated with
the peak "Personal Trust"? - CORRECT ANSWER✅✅✅Commitment
A leader who is self-aware of their ______ can allow a foundation of trust to be built. -
CORRECT ANSWER✅✅✅Emotions
Engagement and passion are ways to increase what? - CORRECT ANSWER✅✅✅Level of
emotional investment
CORRECT ANSWERS
According to the Proven Strategies for Addressing Unconscious Bias in the Workplace, which of
the following should be used since different departments might have different issues? -
CORRECT ANSWER✅✅✅Ensure anonymous employee surveys are conducted company-
wide
According to the Unconscious Bias lesson, what is the most effective tool available for testing
one's own Unconscious Bias? - CORRECT ANSWER✅✅✅Implicit Association Test
Which of the following best identifies Micro-Affirmations? - CORRECT
ANSWER✅✅✅Apparently small acts that are ephemeral and hard-to-see
According to the Special Case Study, Proven Strategies for Addressing Unconscious Bias in the
Workplace, what is the first step in tackling workplace bias? - CORRECT
ANSWER✅✅✅Provide an open channel of communication for employees
Having a sense of familiarity or a background of comfort of one person during a job interview is
an example of which of the following? - CORRECT ANSWER✅✅✅Affinity bias
One example of how the Organizational Unconscious can have a negative impact on the
workplace is: - CORRECT ANSWER✅✅✅Flexible work arrangements
Which of the following best identifies attitudes and biases beyond our regular perception of
ourselves and others? - CORRECT ANSWER✅✅✅Hidden beliefs
What determines whether something or someone is safe before we can even begin to consciously
decide? - CORRECT ANSWER✅✅✅Danger detector
Words like discrimination, oppression, dominance, subordination, heterosexism, racism, or male
privilege are defined as which of the following? - CORRECT ANSWER✅✅✅Language of
diversity
, What is one of the problems with the "good person/bad person" paradigm of diversity? -
CORRECT ANSWER✅✅✅Human beings need bias to survive
Overcoming unconscious bias requires deliberate conscious effort. It requires - CORRECT
ANSWER✅✅✅awareness, introspection, authenticity, humility, and compassion.
Which of the following "Practical Approaches for Building Trust" include straight talk, get
better, and practice accountability? - CORRECT ANSWER✅✅✅
When it comes to the "Trust Triangle," which of the following is most closely associated with
the middle "Truth Over Time"? - CORRECT ANSWER✅✅✅
Trust is the belief that others act in the interest of fairness and social welfare rather than their -
CORRECT ANSWER✅✅✅Self-interest
At what level of the "Truth Triangle" is Confidence? - CORRECT ANSWER✅✅✅Truth
over time
When it comes to the "Trust Triangle," which of the following is most closely associated with
the bottom "Institutional Trust"? - CORRECT ANSWER✅✅✅Respect
When it comes to the "Trust Triangle," which of the following is most closely associated with
the peak "Personal Trust"? - CORRECT ANSWER✅✅✅Commitment
A leader who is self-aware of their ______ can allow a foundation of trust to be built. -
CORRECT ANSWER✅✅✅Emotions
Engagement and passion are ways to increase what? - CORRECT ANSWER✅✅✅Level of
emotional investment
