SSG103(1) EXAM QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS VERIFIED GRADED A++
A standard letter should include all of the following parts but not ..........
Select one:
a. Standard closing
b. groupthink
c. Signature
d. Reference initials
groupthink
Regarding a letterhead stationery, which of the following statements is incorrect?
Select one:
a. The letterhead can include personal contact details & signature.
b. The letterhead can include logo.
c. The letterhead can include only contact information.
d. The letterhead can include slogan.
The letterhead can include only contact information
Margo Clark keyed a letter written by Bill Ramkin and signed by D'Wayne Bullock.
Which of the following sets of reference initials best represents this situation?
Select one:
a. DB/BR:mc
b. DB/mc
,c. mc
d. BR:mc
BR:mc
Which of the following message should NOT be written using the direct plan?
Select one:
a. A promotion
b. A new product launching
c. A very good & happy news
d. A memo announcing some bad and unexpected news
A memo announcing some bad and unexpected news
Which of the following is NOT a good opening for a persuasive request?
Select one:
a. Are you interested in hiring competent, motivated individuals? (indirect)
b. Your work on the Thompson project was excellent. (indirect)
c. Meeting you at the grand opening of the Ronald McDonald House last week
was a pleasure. (indirect)
d. state or require things directly at the beginning
state or require things directly at the beginning
The correct order of the three stages of collection messages is
Select one:
a. reminder, appeal, warning.
b. appeal, warning, reminder.
, c. warning, reminder, appeal.
d. reminder, warning, appeal.
reminder, appeal, warning.
Which of the following is NOT a secondary data source?
Select one:
a. Yearbook
b. Almanac
c. Sales daily records
d. Dictionary
Sales daily records
Group dialectics represent the balance between ______________ of group work
by taking a both/and approach to resolving such tensions
Select one:
a. competing and contradictory components
b. easy and hard decisions
c. arguments and choices
d. harmony and teamwork
competing and contradictory components
Advantages of working in groups include:
Select one:
a. cultural sensitivity, groupthink
b. improved performance, member conflict
COMPLETE SOLUTIONS VERIFIED GRADED A++
A standard letter should include all of the following parts but not ..........
Select one:
a. Standard closing
b. groupthink
c. Signature
d. Reference initials
groupthink
Regarding a letterhead stationery, which of the following statements is incorrect?
Select one:
a. The letterhead can include personal contact details & signature.
b. The letterhead can include logo.
c. The letterhead can include only contact information.
d. The letterhead can include slogan.
The letterhead can include only contact information
Margo Clark keyed a letter written by Bill Ramkin and signed by D'Wayne Bullock.
Which of the following sets of reference initials best represents this situation?
Select one:
a. DB/BR:mc
b. DB/mc
,c. mc
d. BR:mc
BR:mc
Which of the following message should NOT be written using the direct plan?
Select one:
a. A promotion
b. A new product launching
c. A very good & happy news
d. A memo announcing some bad and unexpected news
A memo announcing some bad and unexpected news
Which of the following is NOT a good opening for a persuasive request?
Select one:
a. Are you interested in hiring competent, motivated individuals? (indirect)
b. Your work on the Thompson project was excellent. (indirect)
c. Meeting you at the grand opening of the Ronald McDonald House last week
was a pleasure. (indirect)
d. state or require things directly at the beginning
state or require things directly at the beginning
The correct order of the three stages of collection messages is
Select one:
a. reminder, appeal, warning.
b. appeal, warning, reminder.
, c. warning, reminder, appeal.
d. reminder, warning, appeal.
reminder, appeal, warning.
Which of the following is NOT a secondary data source?
Select one:
a. Yearbook
b. Almanac
c. Sales daily records
d. Dictionary
Sales daily records
Group dialectics represent the balance between ______________ of group work
by taking a both/and approach to resolving such tensions
Select one:
a. competing and contradictory components
b. easy and hard decisions
c. arguments and choices
d. harmony and teamwork
competing and contradictory components
Advantages of working in groups include:
Select one:
a. cultural sensitivity, groupthink
b. improved performance, member conflict
