SSG103 CHAP 7 EXAM QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS VERIFIED GRADED A++
9.1-1. The members of a civic association's committee on community safety
disagree on
whether to install more expensive street lighting throughout the
development.What
type of conflict is the group experiencing?
a. affective
b. collaborative
c. substantive
d. competitive
e. procedural
Difficulty: 2
Question ID: 09.1-01
Page Ref: 211-212
c. substantive
,9.1-2. The members of a civic association committee charged with addressing
safety issues
in the community disagree over whether to begin by surveying residents about
their
safety concerns or to start by consulting local law enforcement for safety
suggestions. What type of conflict is the group experiencing?
a. affective
b. collaborative
c. substantive
d. competitive
e. procedural
Difficulty: 2
Question ID: 09.1-02
Page Ref: 211-212
e. procedural
9.1-3. Joe gets angry with Delores during a committee meeting because she
interrupts his
remarks and suggests that his ideas are a waste of time. What type of conflict is
occurring in this situation?
,a. affective
b. collaborative
c. substantive
d. competitive
e. procedural
Difficulty: 2
Question ID: 09.1-03
Page Ref: 211-212
a. affective
9.1-4. Attribution Theory is useful in explaining the sources of group conflict. All
of the
following answers are examples of how attributions can prompt anger among
group members EXCEPT
a. What other members do seems abnormal.
b. What other members do seems unfair.
c. What other members do seems to constrain what I want to do.
d. What other members do seems intended to harm me or others.
e. What other members do seems to reflect member needs.
Difficulty: 3
, Question ID: 09.1-04
Page Ref: 214
e. What other members do seems to reflect member needs.
9.1-5. Which of the following statements characterizes constructive conflict?
a. Members focus on the issues.
b. Members' contributions are devalued.
c. Members protect and defend their own ideas.
d. Members avoid conflict.
e. Members resist change and try to maintain traditional procedures.
Difficulty: 2
Question ID: 09.1-05
Page Ref: 212, 214-215
a. Members focus on the issues.
9.1-6. You can help promote constructive conflict by abiding by all of the
following
principles EXCEPT
a. Disagreement does not result in punishment.
b. Members encourage tough competition among one another in order to make
the best
COMPLETE SOLUTIONS VERIFIED GRADED A++
9.1-1. The members of a civic association's committee on community safety
disagree on
whether to install more expensive street lighting throughout the
development.What
type of conflict is the group experiencing?
a. affective
b. collaborative
c. substantive
d. competitive
e. procedural
Difficulty: 2
Question ID: 09.1-01
Page Ref: 211-212
c. substantive
,9.1-2. The members of a civic association committee charged with addressing
safety issues
in the community disagree over whether to begin by surveying residents about
their
safety concerns or to start by consulting local law enforcement for safety
suggestions. What type of conflict is the group experiencing?
a. affective
b. collaborative
c. substantive
d. competitive
e. procedural
Difficulty: 2
Question ID: 09.1-02
Page Ref: 211-212
e. procedural
9.1-3. Joe gets angry with Delores during a committee meeting because she
interrupts his
remarks and suggests that his ideas are a waste of time. What type of conflict is
occurring in this situation?
,a. affective
b. collaborative
c. substantive
d. competitive
e. procedural
Difficulty: 2
Question ID: 09.1-03
Page Ref: 211-212
a. affective
9.1-4. Attribution Theory is useful in explaining the sources of group conflict. All
of the
following answers are examples of how attributions can prompt anger among
group members EXCEPT
a. What other members do seems abnormal.
b. What other members do seems unfair.
c. What other members do seems to constrain what I want to do.
d. What other members do seems intended to harm me or others.
e. What other members do seems to reflect member needs.
Difficulty: 3
, Question ID: 09.1-04
Page Ref: 214
e. What other members do seems to reflect member needs.
9.1-5. Which of the following statements characterizes constructive conflict?
a. Members focus on the issues.
b. Members' contributions are devalued.
c. Members protect and defend their own ideas.
d. Members avoid conflict.
e. Members resist change and try to maintain traditional procedures.
Difficulty: 2
Question ID: 09.1-05
Page Ref: 212, 214-215
a. Members focus on the issues.
9.1-6. You can help promote constructive conflict by abiding by all of the
following
principles EXCEPT
a. Disagreement does not result in punishment.
b. Members encourage tough competition among one another in order to make
the best
