SSG103 - CHAPTER 2 EXAM QUESTIONS AND
ANSWERS WITH COMPLETE SOLUTIONS VERIFIED
TRUE/FALSE
1. Outsourcing means to move part or all of the business operation outside the
home country (True\False).
False
2. Cultural background affects how individuals communicate and how they
interpret messages from others (True\False).
True
3. An understanding of cultures helps you to respond to people as individuals,
while recognizing that cultural backgrounds and experiences influence behavior
and communication (True\False).
True
4. People in high-context cultures place high value on productivity and direct
communication (True\False).
False
5. Although there are many language differences throughout the world, nonverbal
signals are basically the same (True\False).
False
, 6. The friendly, outgoing, competitive, informal American primarily uses the
indirect plan of business communication and may not be well received in Asian
countries (True\False).
False
7. Some English words may have different meanings in different countries
although the native language in these countries may be English (True\False).
True
8. Ethnocentrism is the inherent belief that one's own cultural values and
traditions are correct and superior to other cultures (True\False).
True
9. English is the primary language used in conducting multinational business;
therefore, current global marketing strategies shape their products and their Web
sites to appeal only to the countries where English is the native language (True\
False).
False
10. Only women can be victims of sexual harassment (True\False).
False
11. Both genders bring strength to the workplace; but, in general there is no
difference in the way men and women communicate (True\False).
False
12. Quid pro quo is a term used to describe different cultural beliefs (True\False).
False
ANSWERS WITH COMPLETE SOLUTIONS VERIFIED
TRUE/FALSE
1. Outsourcing means to move part or all of the business operation outside the
home country (True\False).
False
2. Cultural background affects how individuals communicate and how they
interpret messages from others (True\False).
True
3. An understanding of cultures helps you to respond to people as individuals,
while recognizing that cultural backgrounds and experiences influence behavior
and communication (True\False).
True
4. People in high-context cultures place high value on productivity and direct
communication (True\False).
False
5. Although there are many language differences throughout the world, nonverbal
signals are basically the same (True\False).
False
, 6. The friendly, outgoing, competitive, informal American primarily uses the
indirect plan of business communication and may not be well received in Asian
countries (True\False).
False
7. Some English words may have different meanings in different countries
although the native language in these countries may be English (True\False).
True
8. Ethnocentrism is the inherent belief that one's own cultural values and
traditions are correct and superior to other cultures (True\False).
True
9. English is the primary language used in conducting multinational business;
therefore, current global marketing strategies shape their products and their Web
sites to appeal only to the countries where English is the native language (True\
False).
False
10. Only women can be victims of sexual harassment (True\False).
False
11. Both genders bring strength to the workplace; but, in general there is no
difference in the way men and women communicate (True\False).
False
12. Quid pro quo is a term used to describe different cultural beliefs (True\False).
False
