Communication Strategies Test Bank (2025 Guidelines-
Aligned)
Domain 4: Counseling Skills, Communication, and Education
Subdomain 4a: Counseling Skills
Question 1
Which theoretical framework is most appropriate to address a
patient’s ambivalence about pursuing predictive genetic testing for
Huntington’s disease?
A) Miller’s Decisional Conflict Model
B) Erikson’s Stages of Psychosocial Development
C) Rollnick’s Motivational Interviewing
D) Kübler-Ross’s Stages of Grief
Answer: C) Rollnick’s Motivational Interviewing
Rationale:
Motivational Interviewing (MI) is designed to resolve ambivalence
and enhance intrinsic motivation for behavior change. It aligns
with scenarios where patients struggle with decision-making (e.g.,
genetic testing).
Miller’s Decisional Conflict Model (A) focuses on resolving
uncertainty but does not emphasize collaborative dialogue like MI.
Question 2
A patient responds to a cancer risk assessment by stating, “I don’t
need BRCA testing—my aunt survived breast cancer without it.”
,Which defense mechanism is this MOST consistent with?
A) Projection
B) Intellectualization
C) Denial
D) Rationalization
Answer: D) Rationalization
Rationale:
Rationalization involves justifying behaviors/feelings with logical
reasons to avoid true motivations (e.g., dismissing testing necessity
due to a relative’s survival).
Denial (C) would involve outright refusal to acknowledge risk,
while intellectualization (B) uses excessive logic to avoid
emotions.
Question 3
How does the 2025 update to Domain 4a integrate trauma-informed
care principles?
A) Requires universal ACEs screening for all patients
B) Prioritizes patient autonomy in session pacing
C) Uses DSM-5 criteria to diagnose trauma disorders
D) Mandates referrals to mental health specialists
Answer: B) Prioritizes patient autonomy in session pacing
Rationale:
Trauma-informed care emphasizes safety, choice, and
collaboration. Session pacing aligns with respecting autonomy.
While ACEs screening (A) is part of NSGC’s position statement,
the 2025 update focuses on counseling approaches, not universal
screening.
,Subdomain 4b: Communication Strategies
Question 1
A genetic counselor uses the Newest Vital Sign (NVS) tool during a
session. What is the PRIMARY purpose of this action?
A) To assess the patient’s cultural beliefs
B) To evaluate health literacy levels
C) To identify language barriers
D) To screen for cognitive impairment
Answer: B) To evaluate health literacy levels
Rationale:
The NVS tool measures health literacy by assessing ability to read
and apply information (e.g., nutrition labels).
Cultural beliefs (A) are addressed via models like LEARN, not
NVS.
Question 2
A patient from a non-Western cultural background declines carrier
screening. Using the LEARN Model, what should the counselor do
FIRST?
A) Recommend alternative testing options
B) Explain the benefits of screening
C) Listen to the patient’s concerns
D) Negotiate a compromise
, Answer: C) Listen to the patient’s concerns
Rationale:
The LEARN Model prioritizes Listen before moving to Explain,
Acknowledge, Recommend, or Negotiate.
Starting with listening builds trust and clarifies cultural/values-
based objections.
Question 3
When documenting informed consent for exome sequencing, which
resource is MOST critical to ensure compliance with ACMG
standards?
A) HIPAA Privacy Rule
B) NSGC Code of Ethics
C) Incidental Findings Disclosure Checklist
D) Hospital Institutional Review Board (IRB)
Answer: C) Incidental Findings Disclosure Checklist
Question 4
A patient becomes tearful while discussing their child’s autism
spectrum disorder diagnosis and says, “I’m a terrible parent for not
noticing sooner.” Which response BEST aligns with trauma-
informed care principles?
A) “Let’s focus on next steps instead of dwelling on the past.”
B) “Many parents feel this way, but you’re doing your best.”
C) “It’s understandable to feel this way. How can we work together to
process these emotions?”
D) “Why do you think you didn’t recognize the signs earlier?”
Answer: C) “It’s understandable to feel this way. How can we work
together to process these emotions?”
Rationale: