Human Resource Management in Healthcare Practice
Questions with Correct Answers
1. The future will predictably require __________ accountability from healthcare
providers. - Correct Answer More
2. Over the next 15 years, the U.S. healthcare system will face which of the
following critical problems? - Correct Answer A. A shortage of workers B.
Available workers will not have the skills needed for the emerging health system
3. The demand for nurses is projected to increase significantly in which part(s) of
the healthcare system? - Correct Answer A. Independent practice B.
Ambulatory Care C. Health service business
4. The most prominent challenge(s) facing healthcare employers, with regard to
human resources is/are __________. - Correct Answer A. Recruitment and
retention, as well as managing change
5. What two things have contributed to the evolution of the HR Management
function in healthcare over the last two decades? - Correct Answer B. Need for
more efficient and effective HR support, and the increase in HR professionals'
training, skills, understanding, and competencies
6. Information technology is a skill needed in the healthcare industry. - Correct
Answer True
7. The Joint Commission on Accreditation of Healthcare Organizations is an
accreditation organization concerned with __________. - Correct Answer
JCAHO survey areas include governance, management, medical staff, and
nursing.
8. JCAHO survey areas include governance, management, medical staff, and
nursing. - Correct Answer True
9. Which of the following is a "driver" of future healthcare that can be predicted with
reasonable certainty? - Correct Answer B. Shift from inpatient to outpatient
settings
10. Which healthcare facilities employ the most healthcare workers? - Correct
Answer Hospitals
11. Recruitment and retention of qualified staff is expected to get easier in the near
future due to the high unemployment rates. - Correct Answer False
, 12. Home health care services are provided mainly to those with terminal illnesses. -
Correct Answer False
13. Which of the following trends is true regarding recruitment and retention in
healthcare? - Correct Answer C. Many women, who have historically chosen
health careers, are pursuing other non-health-related career paths.
14. Which of the following are recommended solutions to the concern for quality of
work life for employees in healthcare organizations? - Correct Answer D.
Providing on-site day care
15. Types of healthcare organizations include __________. - Correct Answer A.
Physician offices and clinics
B. Home Care Agencies
C. Laboratories
D. All of the above
16. Receptionist, Secretary, and Business office support personnel are all
considered __________. - Correct Answer clerical workers
17. One component of staffing is __________. - Correct Answer B. Job analysis
18. What has been the primary impetus behind changes in healthcare in recent
years? - Correct Answer A. Federal and state governmental involvement
19. How is HR impacted by diversity? - Correct Answer A. HR planning and
programming needs to help match provider and patient demographics
20. Helping organizations shape and steer values has historically been part of HR's
responsibility, but this responsibility is shifting more and more to upper
management. - Correct Answer False
21. __________ is the health profession expected to grow the fastest through 2010. -
Correct Answer D. Personal care aides
22. Of the following positions, which position would generally require the largest
number of workers in a hospital? - Correct Answer A. Sterilization personnel
23. Why has workplace security grown in importance? - Correct Answer Increase in
workplace violence
24. JCAHO uses an approach that isolates disciplines to allow for more intense
review. - Correct Answer False
25. Most jobs in the healthcare industry are found in physician offices and clinics. -
Correct Answer False
Questions with Correct Answers
1. The future will predictably require __________ accountability from healthcare
providers. - Correct Answer More
2. Over the next 15 years, the U.S. healthcare system will face which of the
following critical problems? - Correct Answer A. A shortage of workers B.
Available workers will not have the skills needed for the emerging health system
3. The demand for nurses is projected to increase significantly in which part(s) of
the healthcare system? - Correct Answer A. Independent practice B.
Ambulatory Care C. Health service business
4. The most prominent challenge(s) facing healthcare employers, with regard to
human resources is/are __________. - Correct Answer A. Recruitment and
retention, as well as managing change
5. What two things have contributed to the evolution of the HR Management
function in healthcare over the last two decades? - Correct Answer B. Need for
more efficient and effective HR support, and the increase in HR professionals'
training, skills, understanding, and competencies
6. Information technology is a skill needed in the healthcare industry. - Correct
Answer True
7. The Joint Commission on Accreditation of Healthcare Organizations is an
accreditation organization concerned with __________. - Correct Answer
JCAHO survey areas include governance, management, medical staff, and
nursing.
8. JCAHO survey areas include governance, management, medical staff, and
nursing. - Correct Answer True
9. Which of the following is a "driver" of future healthcare that can be predicted with
reasonable certainty? - Correct Answer B. Shift from inpatient to outpatient
settings
10. Which healthcare facilities employ the most healthcare workers? - Correct
Answer Hospitals
11. Recruitment and retention of qualified staff is expected to get easier in the near
future due to the high unemployment rates. - Correct Answer False
, 12. Home health care services are provided mainly to those with terminal illnesses. -
Correct Answer False
13. Which of the following trends is true regarding recruitment and retention in
healthcare? - Correct Answer C. Many women, who have historically chosen
health careers, are pursuing other non-health-related career paths.
14. Which of the following are recommended solutions to the concern for quality of
work life for employees in healthcare organizations? - Correct Answer D.
Providing on-site day care
15. Types of healthcare organizations include __________. - Correct Answer A.
Physician offices and clinics
B. Home Care Agencies
C. Laboratories
D. All of the above
16. Receptionist, Secretary, and Business office support personnel are all
considered __________. - Correct Answer clerical workers
17. One component of staffing is __________. - Correct Answer B. Job analysis
18. What has been the primary impetus behind changes in healthcare in recent
years? - Correct Answer A. Federal and state governmental involvement
19. How is HR impacted by diversity? - Correct Answer A. HR planning and
programming needs to help match provider and patient demographics
20. Helping organizations shape and steer values has historically been part of HR's
responsibility, but this responsibility is shifting more and more to upper
management. - Correct Answer False
21. __________ is the health profession expected to grow the fastest through 2010. -
Correct Answer D. Personal care aides
22. Of the following positions, which position would generally require the largest
number of workers in a hospital? - Correct Answer A. Sterilization personnel
23. Why has workplace security grown in importance? - Correct Answer Increase in
workplace violence
24. JCAHO uses an approach that isolates disciplines to allow for more intense
review. - Correct Answer False
25. Most jobs in the healthcare industry are found in physician offices and clinics. -
Correct Answer False
