Human resource and Management in Healthcare Midterm
1Questions with Answers
1. True or False? Middle management positions are generally considered the most
desirable jobs in healthcare facilities because of their relative job security. -
Correct Answer False
2. True or False? The supervisor or manager of a work group is paid more than the
workers to acknowledge that person's position as the most important member of
the group. - Correct Answer False
3. True or False? A multi-layered management structure develops rapidly within an
organization and is done away with just as quickly when the organization is
flattened. - Correct Answer False
4. True or False? The supervisor of a group is generally protected from the negative
pressures on morale and motivation experienced by the employees in the work
group. - Correct Answer False
5. True or False? The organization of the modern healthcare institution leans
considerably toward Resins Liker’s job organization system. - Correct Answer
False
6. True or False? Healthcare organizations are unique both in terms of the output
they produce and in terms of the management processes employed. - Correct
Answer False
7. True or False? The healthcare institutions of more than a century ago were
mostly charitable organizations operated by churches or social welfare groups,
and no thought was given to operating then like businesses. - Correct Answer
True
8. True or False? Health care is extensively different from all other organized
endeavors and thus warrants a completely different and unique approach to
management. - Correct Answer False
9. True or False? Understanding of organizational labels is essential in
appropriately addressing the kinds of activities pursued in any business,
especially that of a healthcare provider. - Correct Answer False
10. True or False? The proliferation and growth of for-profit hospital corporations,
health maintenance organizations, and other healthcare chains demonstrate that
health care is a business of significant proportions. - Correct Answer True
,11. For the foreseeable future, the best background and initial preparation for the
new healthcare supervisor will include: - Correct Answer Training and
experience in one of the healthcare specialties.
12. Within Resins Liker’s job organization system: - Correct Answer Jobs tend to be
organized in considerable detail.
13. Many exercises that have borne the label of reengineering have been little more
than cursory exercises in ____________. - Correct Answer reorganizing
14. A strong belief held by many in health care is that it is generally not possible to
reduce costs without adversely affecting _________. - Correct Answer quality
15. When middle-management positions are eliminated, the majority of those
positions' duties revert to the ____________ managers. - Correct Answer first
line
16. In Resins Liker’s job organization system __________ work is the dominant form
of activity. - Correct Answer repetitive
17. In the job organization system, Likert postulated that it is __________ motives
that keep the system running as it should. - Correct Answer economic
18. True or False? The introduction of managed care removed a number of
significant restrictions on the use of services. - Correct Answer False
19. True or False? Passage of the Balanced Budget Act brought about a number of
facility closures and prompted an increased number of mergers and other
affiliations.
20. Correct! - Correct Answer True
21. True or False? An increasing number of medical group practices and other free-
standing healthcare providers are competing with each other for patients. -
Correct Answer True
22. True or False? A typical hospital is largely describable as an example of Rensis
Likert's cooperative motivation system. - Correct Answer True
23. True or False? Accountable care organization (ACA) is simply another
designation for a health maintenance organization (HMO). - Correct Answer
False
24. True or False? One of the factors contributing to the present problems with the
country's healthcare system is the absence of sufficient external regulation. -
Correct Answer False
, 25. True or False? Managed care strengthened the position of the acute-care
hospital as the true center of the healthcare system. - Correct Answer False
26. True or False? Competition between and among healthcare organizations largely
involves concern for access to care, cost of care, and the quality of healthcare
service. - Correct Answer True
27. True or False? As in-patient hospital lengths of stay have been reduced and an
increasing number of forms of care are pushed toward an outpatient
environment, the number and variety of specialized healthcare settings has
increased. - Correct Answer True
28. True or False? It is necessary for most management in health care to be
production-centered. - Correct Answer False
29. True or False? Regulation of healthcare activities, which began to expand
significantly in the 1960s, has levelled off and in many instances has actually
diminished. - Correct Answer False
30. True or False? Many managers take a legalistic view of employee relations as
opposed to a humanistic view primarily to keep themselves and their
organizations out of legal trouble. - Correct Answer True
31. True or False? It remains generally true that the best workers in a department,
when promoted, will become the most effective first-line supervisors. - Correct
Answer False
32. The marketing process as concerns healthcare organizations essentially
involves: - Correct Answer Guiding potential customers in differentiating the
organization's products and services from those of competing organizations.
33. One significant difference between health care and industry at large is: - Correct
Answer Health care is subject to more external regulation than the majority of
other businesses.
34. Under managed care, the primary care physician: - Correct Answer Has
essentially been placed in the role of gatekeeper for the healthcare system, in
many instances having to make formal referrals for patients to access certain
services.
35. The PPACA is intended in part to reform the ___________ system to promote
greater efficiency by restructuring reimbursement from fee-for-service to bundled
payments. - Correct Answer Medicare
1Questions with Answers
1. True or False? Middle management positions are generally considered the most
desirable jobs in healthcare facilities because of their relative job security. -
Correct Answer False
2. True or False? The supervisor or manager of a work group is paid more than the
workers to acknowledge that person's position as the most important member of
the group. - Correct Answer False
3. True or False? A multi-layered management structure develops rapidly within an
organization and is done away with just as quickly when the organization is
flattened. - Correct Answer False
4. True or False? The supervisor of a group is generally protected from the negative
pressures on morale and motivation experienced by the employees in the work
group. - Correct Answer False
5. True or False? The organization of the modern healthcare institution leans
considerably toward Resins Liker’s job organization system. - Correct Answer
False
6. True or False? Healthcare organizations are unique both in terms of the output
they produce and in terms of the management processes employed. - Correct
Answer False
7. True or False? The healthcare institutions of more than a century ago were
mostly charitable organizations operated by churches or social welfare groups,
and no thought was given to operating then like businesses. - Correct Answer
True
8. True or False? Health care is extensively different from all other organized
endeavors and thus warrants a completely different and unique approach to
management. - Correct Answer False
9. True or False? Understanding of organizational labels is essential in
appropriately addressing the kinds of activities pursued in any business,
especially that of a healthcare provider. - Correct Answer False
10. True or False? The proliferation and growth of for-profit hospital corporations,
health maintenance organizations, and other healthcare chains demonstrate that
health care is a business of significant proportions. - Correct Answer True
,11. For the foreseeable future, the best background and initial preparation for the
new healthcare supervisor will include: - Correct Answer Training and
experience in one of the healthcare specialties.
12. Within Resins Liker’s job organization system: - Correct Answer Jobs tend to be
organized in considerable detail.
13. Many exercises that have borne the label of reengineering have been little more
than cursory exercises in ____________. - Correct Answer reorganizing
14. A strong belief held by many in health care is that it is generally not possible to
reduce costs without adversely affecting _________. - Correct Answer quality
15. When middle-management positions are eliminated, the majority of those
positions' duties revert to the ____________ managers. - Correct Answer first
line
16. In Resins Liker’s job organization system __________ work is the dominant form
of activity. - Correct Answer repetitive
17. In the job organization system, Likert postulated that it is __________ motives
that keep the system running as it should. - Correct Answer economic
18. True or False? The introduction of managed care removed a number of
significant restrictions on the use of services. - Correct Answer False
19. True or False? Passage of the Balanced Budget Act brought about a number of
facility closures and prompted an increased number of mergers and other
affiliations.
20. Correct! - Correct Answer True
21. True or False? An increasing number of medical group practices and other free-
standing healthcare providers are competing with each other for patients. -
Correct Answer True
22. True or False? A typical hospital is largely describable as an example of Rensis
Likert's cooperative motivation system. - Correct Answer True
23. True or False? Accountable care organization (ACA) is simply another
designation for a health maintenance organization (HMO). - Correct Answer
False
24. True or False? One of the factors contributing to the present problems with the
country's healthcare system is the absence of sufficient external regulation. -
Correct Answer False
, 25. True or False? Managed care strengthened the position of the acute-care
hospital as the true center of the healthcare system. - Correct Answer False
26. True or False? Competition between and among healthcare organizations largely
involves concern for access to care, cost of care, and the quality of healthcare
service. - Correct Answer True
27. True or False? As in-patient hospital lengths of stay have been reduced and an
increasing number of forms of care are pushed toward an outpatient
environment, the number and variety of specialized healthcare settings has
increased. - Correct Answer True
28. True or False? It is necessary for most management in health care to be
production-centered. - Correct Answer False
29. True or False? Regulation of healthcare activities, which began to expand
significantly in the 1960s, has levelled off and in many instances has actually
diminished. - Correct Answer False
30. True or False? Many managers take a legalistic view of employee relations as
opposed to a humanistic view primarily to keep themselves and their
organizations out of legal trouble. - Correct Answer True
31. True or False? It remains generally true that the best workers in a department,
when promoted, will become the most effective first-line supervisors. - Correct
Answer False
32. The marketing process as concerns healthcare organizations essentially
involves: - Correct Answer Guiding potential customers in differentiating the
organization's products and services from those of competing organizations.
33. One significant difference between health care and industry at large is: - Correct
Answer Health care is subject to more external regulation than the majority of
other businesses.
34. Under managed care, the primary care physician: - Correct Answer Has
essentially been placed in the role of gatekeeper for the healthcare system, in
many instances having to make formal referrals for patients to access certain
services.
35. The PPACA is intended in part to reform the ___________ system to promote
greater efficiency by restructuring reimbursement from fee-for-service to bundled
payments. - Correct Answer Medicare
