CMRP Exam QUESTIONS WITH SOLVED
SOLUTIONS
Benefits of FMEA - ANSWER>>1) Early identification and elimination of potential
asset/ process failure modes
2) Prioritization of asset/process deficiencies
3) Documentation of risk and actions that are taken to reduce risk
4) Minimization of late changes and associated costs
5) Improved asset(product)/process reliability and quality
6) Reduction of life cycle costs
7) The catalyst for teamwork among design, operations, and maintenance
FMEA - ANSWER>>Failure Mode and Effects Analysis
What are the key attributes of a leader - ANSWER>>1. Charisma
2. Competence
3. Communication
4. Energizing People
5. Vision (in creating)
Why is vision important - ANSWER>>1. Employees tend to feel part of something
bigger than themselves
2. Helps employees find meaning in their work
3. Allows employees to experience a greater sense of purpose
Define MBWA. Why is it considered one of the key leadership practices? -
ANSWER>>MBWA: Is Management by Walking Around
It is considered a key leadership tactic because you interact with the people and
allows you to get in touch with their world. It also allows you to build alliances
and to build trust with your workforce.
,Define an organizational culture - ANSWER>>The beliefs and values that define
how people interpret experiences and how they behave, both individually and in
groups within an organization.
What are the key benefits of having a mission statement - ANSWER>>1) The help
companies focus their strategy by defining some boundaries within which to
operate
2) The define the dimensions along which an organization's performance is
measured
3) They suggest standards for individual ethical behavior
Why are the mission and vision statements important for an organization? -
ANSWER>>Vision statements are important because it is a declaration of what the
organization intends to become or to achieve at some point in the future. It is a
pronouncement of what the organization wants to become
Mission statements are important for 3 reasons:
1) The help companies focus their strategy by defining some boundaries within
which to operate
2) The define the dimensions along which an organizations performance is
measured and judged
3) The suggest standards for individual ethical behavior
Define reliability culture - ANSWER>>In a reliability culture the prevention of
failures becomes an emphasis at every level of the organization. The entire
workforce is focused on asset reliability. Everyone in the workforce - operators,
maintainers, engineers - think and act to ensure:
*Assets are available to produce when needed
*Assets are maintained at a reasonable cost
*An optimized maintenance plan (FMEA-/RCM-/CBM-based) is in place that
includes:
*All assets identified with criticality and having documented maintenance plan
*A defect elimination program
,*80/20 principle applied to prioritized work
*Most of the work planned and scheduled
Why is change management an important part of creating the right reliability
culture - ANSWER>>Because it:
1) Helps to create understanding (i.e. why the change is needed and how it relates
to vision)
2) It sets goals and expectations
3) It establishes a process for praise and recognition
4) It defines and clarifies roles
5) It establishes and standardizes processes and procedures
6) It creates discipline, develops tenacity, and helps you be persistent
Define the role of a change agent. Who is best qualified to perform this role? -
ANSWER>>A change agent helps implement changes successfully. Change agents
have the clout, conviction, charisma, and resourcefulness to make things happen
and keep others engaged in implementing change.
The best qualified individual is a senior management person who has respect for
and the trust of the people.
How do we measure leadership effectiveness? - ANSWER>>You measure
effectiveness by a series of qualities:
1) Discusses future trends regarding how they can change their work
2) Provides feedback on accomplishments
3) Follows thru on promises
4) Treats others with respect
5) Solicits feedback and opinions from others
6) Sets a good personal example
7) Actively listens to other viewpoints
8) Supports others in their decisions
9) Willing to take certain risks and experiment
, State 5 key attributes of a leader. - ANSWER>>1) Charisma
2) Competence
3) Communication
4) Energizing People
5) Vision (in creating)
State the differences between a manager and a leader - ANSWER>>Managers are
concerned about today and leaders are concerned about tomorrow
What is the difference between transformational and transactional in leadership
styles - ANSWER>>Transformational leadership uses the ability to motivate and
inspire followers. They want to help the organization achieve its goals but also
help group members fulfill their potential
Transactional leadership starts with the idea that team members agree to obey
their leader when accepting the job. The leader has the right to punish team
members if their work doesn't meet and appropriate standard.
What is the difference between servant and participative style leadership? -
ANSWER>>A servant leader is someone regardless of level who leads simply by
meeting the needs of the team.
A participative leader involves team members while making critical decisions
Define Maintenance and its role - ANSWER>>Maintenance prevents an asset or
item from failing and repairs it after it has failed.
It's role is capacity assurance meaning that maintenance assures asset capacity as
designed or to an acceptable level
What are the different categories of maintenance work - ANSWER>>Backlog
Maintenance - Maintenance tasks that are essential to repair or prevent failures
that have not been completed yet. Simply a list of work that needs to be done.
SOLUTIONS
Benefits of FMEA - ANSWER>>1) Early identification and elimination of potential
asset/ process failure modes
2) Prioritization of asset/process deficiencies
3) Documentation of risk and actions that are taken to reduce risk
4) Minimization of late changes and associated costs
5) Improved asset(product)/process reliability and quality
6) Reduction of life cycle costs
7) The catalyst for teamwork among design, operations, and maintenance
FMEA - ANSWER>>Failure Mode and Effects Analysis
What are the key attributes of a leader - ANSWER>>1. Charisma
2. Competence
3. Communication
4. Energizing People
5. Vision (in creating)
Why is vision important - ANSWER>>1. Employees tend to feel part of something
bigger than themselves
2. Helps employees find meaning in their work
3. Allows employees to experience a greater sense of purpose
Define MBWA. Why is it considered one of the key leadership practices? -
ANSWER>>MBWA: Is Management by Walking Around
It is considered a key leadership tactic because you interact with the people and
allows you to get in touch with their world. It also allows you to build alliances
and to build trust with your workforce.
,Define an organizational culture - ANSWER>>The beliefs and values that define
how people interpret experiences and how they behave, both individually and in
groups within an organization.
What are the key benefits of having a mission statement - ANSWER>>1) The help
companies focus their strategy by defining some boundaries within which to
operate
2) The define the dimensions along which an organization's performance is
measured
3) They suggest standards for individual ethical behavior
Why are the mission and vision statements important for an organization? -
ANSWER>>Vision statements are important because it is a declaration of what the
organization intends to become or to achieve at some point in the future. It is a
pronouncement of what the organization wants to become
Mission statements are important for 3 reasons:
1) The help companies focus their strategy by defining some boundaries within
which to operate
2) The define the dimensions along which an organizations performance is
measured and judged
3) The suggest standards for individual ethical behavior
Define reliability culture - ANSWER>>In a reliability culture the prevention of
failures becomes an emphasis at every level of the organization. The entire
workforce is focused on asset reliability. Everyone in the workforce - operators,
maintainers, engineers - think and act to ensure:
*Assets are available to produce when needed
*Assets are maintained at a reasonable cost
*An optimized maintenance plan (FMEA-/RCM-/CBM-based) is in place that
includes:
*All assets identified with criticality and having documented maintenance plan
*A defect elimination program
,*80/20 principle applied to prioritized work
*Most of the work planned and scheduled
Why is change management an important part of creating the right reliability
culture - ANSWER>>Because it:
1) Helps to create understanding (i.e. why the change is needed and how it relates
to vision)
2) It sets goals and expectations
3) It establishes a process for praise and recognition
4) It defines and clarifies roles
5) It establishes and standardizes processes and procedures
6) It creates discipline, develops tenacity, and helps you be persistent
Define the role of a change agent. Who is best qualified to perform this role? -
ANSWER>>A change agent helps implement changes successfully. Change agents
have the clout, conviction, charisma, and resourcefulness to make things happen
and keep others engaged in implementing change.
The best qualified individual is a senior management person who has respect for
and the trust of the people.
How do we measure leadership effectiveness? - ANSWER>>You measure
effectiveness by a series of qualities:
1) Discusses future trends regarding how they can change their work
2) Provides feedback on accomplishments
3) Follows thru on promises
4) Treats others with respect
5) Solicits feedback and opinions from others
6) Sets a good personal example
7) Actively listens to other viewpoints
8) Supports others in their decisions
9) Willing to take certain risks and experiment
, State 5 key attributes of a leader. - ANSWER>>1) Charisma
2) Competence
3) Communication
4) Energizing People
5) Vision (in creating)
State the differences between a manager and a leader - ANSWER>>Managers are
concerned about today and leaders are concerned about tomorrow
What is the difference between transformational and transactional in leadership
styles - ANSWER>>Transformational leadership uses the ability to motivate and
inspire followers. They want to help the organization achieve its goals but also
help group members fulfill their potential
Transactional leadership starts with the idea that team members agree to obey
their leader when accepting the job. The leader has the right to punish team
members if their work doesn't meet and appropriate standard.
What is the difference between servant and participative style leadership? -
ANSWER>>A servant leader is someone regardless of level who leads simply by
meeting the needs of the team.
A participative leader involves team members while making critical decisions
Define Maintenance and its role - ANSWER>>Maintenance prevents an asset or
item from failing and repairs it after it has failed.
It's role is capacity assurance meaning that maintenance assures asset capacity as
designed or to an acceptable level
What are the different categories of maintenance work - ANSWER>>Backlog
Maintenance - Maintenance tasks that are essential to repair or prevent failures
that have not been completed yet. Simply a list of work that needs to be done.
