LCHI 465 FINAL QUESTIONS WITH
COMPLETE SOLUTIONS |2025/2026 |
Graded A+
1.conduct process redesign - ANSWER Which of the following are NOT
steps in process analysis as described in this unit?
Create process inventory
Conduct process redesign
Report analysis findings
Identify EHR functionality
2.1,3,4,2 - ANSWER What is the correct order of steps for Process
Analysis?
1-create process inventory
2-report analysis findings
3-identify variations and exceptions
4-identify needed EHR functionality
3.w, y, x, z - ANSWER What is the correct order of the following steps
for Process Analysis?
w-process inventory and diagrams
x-report findings
y-list variations and exceptions
z-implement needed EHR functionality
,4.identifying and recording processes - ANSWER Choose the answer
that best describes a process inventory
Counting and tracking available stock
Objectifying and measuring processes
Analyzing and improving stock processes
Identifying and recording processes
5.surgery - ANSWER Which of the following processes does NOT occur
at most clinics?
Billing
Labs
Surgery
Prescriptions
6.diagnostic tests - ANSWER Which of the following processes varies
most by clinical specialty?
Diagnostic tests
Billing
Office visits
Appointment scheduling
7.test is conducted by referral to an external facility - ANSWER Which
of the following would be variations of a Diagnostic test process?
Patient cannot tolerate the test
, Patient is not compliant with preparatory instructions
Test returns a false positive
Test is conducted by referral to an external facility
8.online appointment scheduling - ANSWER Which of the following
would be variations of an appointment scheduling process?
Miscommunication of the date or time of appointment
Online appointment scheduling with the patient in control, as
opposed to scheduling with a clerk using a diary to schedule
appts.
Appointment scheduling session timed out
Appointment not found within necessary time window
9.potential drug interaction identified by pharmacy - ANSWER
Which of the following would be exceptions in a prescription
process?
ePrescribing
potential drug interaction identified by pharmacy
use of online medication service/pharmacy
prescription re-fill needed
10. receipts of documents with no patient identifiers - ANSWER Which
of the following would be an exception to a document receiving
process?
a. receipt of fax documents
COMPLETE SOLUTIONS |2025/2026 |
Graded A+
1.conduct process redesign - ANSWER Which of the following are NOT
steps in process analysis as described in this unit?
Create process inventory
Conduct process redesign
Report analysis findings
Identify EHR functionality
2.1,3,4,2 - ANSWER What is the correct order of steps for Process
Analysis?
1-create process inventory
2-report analysis findings
3-identify variations and exceptions
4-identify needed EHR functionality
3.w, y, x, z - ANSWER What is the correct order of the following steps
for Process Analysis?
w-process inventory and diagrams
x-report findings
y-list variations and exceptions
z-implement needed EHR functionality
,4.identifying and recording processes - ANSWER Choose the answer
that best describes a process inventory
Counting and tracking available stock
Objectifying and measuring processes
Analyzing and improving stock processes
Identifying and recording processes
5.surgery - ANSWER Which of the following processes does NOT occur
at most clinics?
Billing
Labs
Surgery
Prescriptions
6.diagnostic tests - ANSWER Which of the following processes varies
most by clinical specialty?
Diagnostic tests
Billing
Office visits
Appointment scheduling
7.test is conducted by referral to an external facility - ANSWER Which
of the following would be variations of a Diagnostic test process?
Patient cannot tolerate the test
, Patient is not compliant with preparatory instructions
Test returns a false positive
Test is conducted by referral to an external facility
8.online appointment scheduling - ANSWER Which of the following
would be variations of an appointment scheduling process?
Miscommunication of the date or time of appointment
Online appointment scheduling with the patient in control, as
opposed to scheduling with a clerk using a diary to schedule
appts.
Appointment scheduling session timed out
Appointment not found within necessary time window
9.potential drug interaction identified by pharmacy - ANSWER
Which of the following would be exceptions in a prescription
process?
ePrescribing
potential drug interaction identified by pharmacy
use of online medication service/pharmacy
prescription re-fill needed
10. receipts of documents with no patient identifiers - ANSWER Which
of the following would be an exception to a document receiving
process?
a. receipt of fax documents
