NEWEST ACTUAL EXAM QUESTIONS AND
CORRECT DETAILED ANSWERS 2025
What is the new vehicle discount? --- correct answer ---you may only
advertise new vehicles using terms such as "invoice" or "cost" when
you disclose what the actual dealer cost is or may be less than due to
factory hold back, rebates, incentives or other discounts
"Free" Merchandise --- correct answer ---Do not use the word "free"
in advertising if the customer needs to purchase something to receive
the "free" merchandise
Trade-in Allowance --- correct answer ---You are not allowed to use
phrases such as "we will pay you up to" "appraise your own vehicle"
or "as much as" when advertising an allowance for trade in
What do you need on your advertisements? --- correct answer ---
When advertising vehicles, include the dealer name
Availability of vehicles --- correct answer ---If you say a certain type
of vehicle is available. be sure to have enough to meet demand, if they
,aren't on hand you need to know they'll be delivered within a
reasonable time
Damaged Vehicles --- correct answer ---if 2 or more vehicles are
damaged by the same cause include damage in all ads. tell customers
about the damage (such as flood or hail damage)
Model Years --- correct answer ---when advertising include model
years, also display "used" "low mileage" and "one- owner" as it
applies
"Clearance" Merchandise --- correct answer ---When advertising don't
use "last of the remaining" "close out" or "clearance" unless the
dealership is going out of buisness
Lease vehicles --- correct answer ---Clearly identify if a vehicle is for
sale or for lease on all advertisements.
Manufacturers suggested retail price (MSRP) --- correct answer ---
this federally required label must remain in the window as a new
vehicle until it is delivered to its retail purchaser. this label contains
information about standard equipment, options, base price, transport,
, final assembly point and receiving dealer. Label NOT required for
trucks
Dealer supplemental price label --- correct answer ---this label lists
optional equipment or accessories installed by the dealer,final price
and any price changes.label must remain in window until delivered to
customer
Pre-Delivery inspection test --- correct answer ---This is a report on a
new vehicle required by the manufacturer. Give the customer it upon
delivery of the vehicle
Emission standards certificate --- correct answer ---Certificate that
confirms the vehicle has been installed and inspected. it also gives
information on what to do if system fails. give to the customer at
delivery
damage disclosure statement --- correct answer ---this is a written
disclosure that must be given to a customer if any damage of more
than 6 percent of the MSRP (manufacturers suggested retail price).
glass/tires/bumpers are not counted when its identical to the original
equipment. Any uncorrected damage must be disclosed to the
customer before delivery