SW 500: Foundation Social Work Skills &
Interventions Exam 2 Study Set
Continue Verbalizing - ANSWER In the context of furthering responses, minimal prompts
signal the social worker's attentiveness and encourage the client to continue
verbalizing.
They can be either nonverbal or verbal. Therefore, in the context of verbal following,
skills in following have been related to **client continuance
Incongruent Responses - ANSWER In the context of verbal following, incongruent
responses to clients have been more associated with discontinuance
A Reframe - ANSWER A form of adding content. Here, the social worker puts the client's
response in a different light beyond what the client had previously considered.
Open-Ended Questions - ANSWER Invite expanded expression and leave a client free to
express what seems most relevant and important to him or her. Social workers may
formulate open-ended responses either by asking a question or by giving a polite
command.
Embedded Questions - ANSWER Do not take the form of a question but embody a
request for information. Examples of embedded questions include:
"I'm curious about ...," "I'm wondering if ...," and "I'm interested in knowing...."
Closed-Ended Questions - ANSWER Used chiefly to elicit essential factual information.
Skillful social workers use closed-ended questions sparingly because clients usually
reveal extensive factual information spontaneously as they unfold their stories, aided by
the social worker's open-ended and furthering responses.
Clarification - ANSWER "How have you concluded that you have a problem with
alcohol?" is a response that would elicit clarification of information from a client.
Concreteness - ANSWER Responses that seek concreteness elicit details.
In contrast, empathic responses enable social workers to stay attuned to clients'
moment-by-moment experiencing, thereby focusing on feelings that may present
obstacles to the exploration
Summarization - ANSWER During the phase of an initial session with a client in which
problems and resources are explored in moderate depth, summarization can be
effectively employed to tie together and highlight essential aspects of the session before
proceeding to explore additional concerns and strengths.
, Summarization involves fitting pieces of the problem together to form a coherent whole.
Reflecting, Paraphrasing, Summarizing Video - ANSWER
https://www.youtube.com/watch?v=2aRq1LC05-A
**Paraphrasing is most closely associated with thoughts.
Simple Reflections - ANSWER Identify the emotions expressed by a client, historically
come from nondirective, client-centered counseling. That is, they simply identify the
emotion. They do not take a stand or attempt to help the client deal with the emotion.
Simple Reflection is an art form! - ANSWER The structure of reflection questions is
What? So What? Now What?
What?
• Descriptive
• Facts, what happened, with whom
• Substance of interaction
So What?
• Shift from descriptive to interpretive
• Meaning of experience for each person
• Feelings involved, lessons Learned
• Why?
Now What?
• Contextual - seeing this situation's place in the big picture
• Applying lessons learned / insights gained to new situations
• Setting Future goals, creating an action plan
Reflection of Feelings or Emotions - ANSWER Students use the skill of reflection of
feeling to elicit emotional content.
WHERE PARAPHRASING WAS MOST CLOSELY RELATED TO THOUGHTS, REFLECTION
OF FEELINGS IS MOST CLOSELY RELATED TO EMOTIONS.
Example of how emotions "create" cognitive processes - ANSWER Client: I'm very
depressed today
Social Worker: You're very depressed?
Client: Yes. I haven't felt this depressed in a long time?
Interventions Exam 2 Study Set
Continue Verbalizing - ANSWER In the context of furthering responses, minimal prompts
signal the social worker's attentiveness and encourage the client to continue
verbalizing.
They can be either nonverbal or verbal. Therefore, in the context of verbal following,
skills in following have been related to **client continuance
Incongruent Responses - ANSWER In the context of verbal following, incongruent
responses to clients have been more associated with discontinuance
A Reframe - ANSWER A form of adding content. Here, the social worker puts the client's
response in a different light beyond what the client had previously considered.
Open-Ended Questions - ANSWER Invite expanded expression and leave a client free to
express what seems most relevant and important to him or her. Social workers may
formulate open-ended responses either by asking a question or by giving a polite
command.
Embedded Questions - ANSWER Do not take the form of a question but embody a
request for information. Examples of embedded questions include:
"I'm curious about ...," "I'm wondering if ...," and "I'm interested in knowing...."
Closed-Ended Questions - ANSWER Used chiefly to elicit essential factual information.
Skillful social workers use closed-ended questions sparingly because clients usually
reveal extensive factual information spontaneously as they unfold their stories, aided by
the social worker's open-ended and furthering responses.
Clarification - ANSWER "How have you concluded that you have a problem with
alcohol?" is a response that would elicit clarification of information from a client.
Concreteness - ANSWER Responses that seek concreteness elicit details.
In contrast, empathic responses enable social workers to stay attuned to clients'
moment-by-moment experiencing, thereby focusing on feelings that may present
obstacles to the exploration
Summarization - ANSWER During the phase of an initial session with a client in which
problems and resources are explored in moderate depth, summarization can be
effectively employed to tie together and highlight essential aspects of the session before
proceeding to explore additional concerns and strengths.
, Summarization involves fitting pieces of the problem together to form a coherent whole.
Reflecting, Paraphrasing, Summarizing Video - ANSWER
https://www.youtube.com/watch?v=2aRq1LC05-A
**Paraphrasing is most closely associated with thoughts.
Simple Reflections - ANSWER Identify the emotions expressed by a client, historically
come from nondirective, client-centered counseling. That is, they simply identify the
emotion. They do not take a stand or attempt to help the client deal with the emotion.
Simple Reflection is an art form! - ANSWER The structure of reflection questions is
What? So What? Now What?
What?
• Descriptive
• Facts, what happened, with whom
• Substance of interaction
So What?
• Shift from descriptive to interpretive
• Meaning of experience for each person
• Feelings involved, lessons Learned
• Why?
Now What?
• Contextual - seeing this situation's place in the big picture
• Applying lessons learned / insights gained to new situations
• Setting Future goals, creating an action plan
Reflection of Feelings or Emotions - ANSWER Students use the skill of reflection of
feeling to elicit emotional content.
WHERE PARAPHRASING WAS MOST CLOSELY RELATED TO THOUGHTS, REFLECTION
OF FEELINGS IS MOST CLOSELY RELATED TO EMOTIONS.
Example of how emotions "create" cognitive processes - ANSWER Client: I'm very
depressed today
Social Worker: You're very depressed?
Client: Yes. I haven't felt this depressed in a long time?
