TEST bBANK bfor bOperations bManagement,
14th bEdition bby bWilliam bJ bStevenson
Chapters b1 b- b19
,Table bof bContents
Chapter b01 bIntroduction bto bOperations
bManagement bChapter b02 bCompetitiveness,
bStrategy, band bProductivitybChapter b03
bForecasting
Chapter b04 bProduct band bService
bDesignbChapter b04S bReliability
Chapter b05 bStrategic bCapacity bPlanning bfor bProducts band
bServicesbChapter b05S bDecision bTheory
Chapter b06 bProcess bSelection band bFacility
bLayoutbChapter b07 bWork bDesign band
bMeasurement bChapter b07S bLearning
bCurves
Chapter b08 bLocation bPlanning band
bAnalysisbChapter b08S bThe
bTransportation bModel bChapter b09
bManagement bof bQuality bChapter b10
bQuality bControl
Chapter b10S bAcceptance bSampling
Chapter b11 bAggregate bPlanning band bMaster
bSchedulingbChapter b12 bMRP band bERP
Chapter b13 bInventory
bManagement bChapter b14 bJIT
band bLean bOperationsbChapter
b14S bMaintenance
Chapter b15 bSupply bChain
bManagementbChapter b16
bScheduling
Chapter b17 bProject bManagement
,Chapter b18 bManagement bof bWaiting
bLinesbChapter b19 bLinear
bProgramming
Chapter b01 bIntroduction bto bOperations bManagement
Student:
1. Operations bmanagers bare bresponsible bfor bassessing bconsumer bwants band bneeds
band bselling bandbpromoting bthe borganization's bgoods bor bservices.
True False
2. Often, bthe bcollective bsuccess bor bfailure bof bcompanies' boperations bfunctions
bwill bimpact bthebability bof ba bnation bto bcompete bwith bother bnations.
True False
3. Companies bare beither bproducing bgoods bor bdelivering bservices. bThis bmeans bthat
bonly bone bof bthebtwo btypes bof boperations bmanagement bstrategies bare bused.
True False
4. Operations, bmarketing, band bfinance bfunction bindependently bof beach
bother bin bmostborganizations.
True False
5. The bgreater bthe bdegree bof bcustomer binvolvement, bthe bmore bchallenging
bthe bdesign bandbmanagement bof boperations.
True False
, 6. Goods bproducing borganizations bare bnot binvolved bin bservice
bactivities.bTrue False
7. Service boperations brequire badditional binventory bbecause bof bthe bunpredictability
bof bconsumerbdemand.
True False
8. The bvalue bof boutputs bis bmeasured bby bthe bprices bcustomers bare bwilling bto
bpay bfor bgoods borbservices.
True False
9. The buse bof bmodels bwill bguarantee bthe bbest bpossible
bdecisions.bTrue False
10. People bwho bwork bin bthe bfield bof boperations bshould bhave bskills bthat binclude
bboth bknowledgeband bpeople bskills.
True False
11. Assembly blines bachieved bproductivity bbut bat bthe bexpense bof
bstandard bof bliving.bTrue False
12. The boperations bmanager bhas bprimary bresponsibility bfor bmaking boperations
bsystem bdesignbdecisions, bsuch bas bsystem bcapacity band blocation bof bfacilities.
True False
13. The bword b"technology" bis bused bonly bto brefer bto b"information btechnology".
True False
14th bEdition bby bWilliam bJ bStevenson
Chapters b1 b- b19
,Table bof bContents
Chapter b01 bIntroduction bto bOperations
bManagement bChapter b02 bCompetitiveness,
bStrategy, band bProductivitybChapter b03
bForecasting
Chapter b04 bProduct band bService
bDesignbChapter b04S bReliability
Chapter b05 bStrategic bCapacity bPlanning bfor bProducts band
bServicesbChapter b05S bDecision bTheory
Chapter b06 bProcess bSelection band bFacility
bLayoutbChapter b07 bWork bDesign band
bMeasurement bChapter b07S bLearning
bCurves
Chapter b08 bLocation bPlanning band
bAnalysisbChapter b08S bThe
bTransportation bModel bChapter b09
bManagement bof bQuality bChapter b10
bQuality bControl
Chapter b10S bAcceptance bSampling
Chapter b11 bAggregate bPlanning band bMaster
bSchedulingbChapter b12 bMRP band bERP
Chapter b13 bInventory
bManagement bChapter b14 bJIT
band bLean bOperationsbChapter
b14S bMaintenance
Chapter b15 bSupply bChain
bManagementbChapter b16
bScheduling
Chapter b17 bProject bManagement
,Chapter b18 bManagement bof bWaiting
bLinesbChapter b19 bLinear
bProgramming
Chapter b01 bIntroduction bto bOperations bManagement
Student:
1. Operations bmanagers bare bresponsible bfor bassessing bconsumer bwants band bneeds
band bselling bandbpromoting bthe borganization's bgoods bor bservices.
True False
2. Often, bthe bcollective bsuccess bor bfailure bof bcompanies' boperations bfunctions
bwill bimpact bthebability bof ba bnation bto bcompete bwith bother bnations.
True False
3. Companies bare beither bproducing bgoods bor bdelivering bservices. bThis bmeans bthat
bonly bone bof bthebtwo btypes bof boperations bmanagement bstrategies bare bused.
True False
4. Operations, bmarketing, band bfinance bfunction bindependently bof beach
bother bin bmostborganizations.
True False
5. The bgreater bthe bdegree bof bcustomer binvolvement, bthe bmore bchallenging
bthe bdesign bandbmanagement bof boperations.
True False
, 6. Goods bproducing borganizations bare bnot binvolved bin bservice
bactivities.bTrue False
7. Service boperations brequire badditional binventory bbecause bof bthe bunpredictability
bof bconsumerbdemand.
True False
8. The bvalue bof boutputs bis bmeasured bby bthe bprices bcustomers bare bwilling bto
bpay bfor bgoods borbservices.
True False
9. The buse bof bmodels bwill bguarantee bthe bbest bpossible
bdecisions.bTrue False
10. People bwho bwork bin bthe bfield bof boperations bshould bhave bskills bthat binclude
bboth bknowledgeband bpeople bskills.
True False
11. Assembly blines bachieved bproductivity bbut bat bthe bexpense bof
bstandard bof bliving.bTrue False
12. The boperations bmanager bhas bprimary bresponsibility bfor bmaking boperations
bsystem bdesignbdecisions, bsuch bas bsystem bcapacity band blocation bof bfacilities.
True False
13. The bword b"technology" bis bused bonly bto brefer bto b"information btechnology".
True False
