BCOR 370 EXAM QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS VERIFIED LATEST UPDATE
organization
a systematic arrangement of people to accomplish some specific purpose
- Accomplish specific objectives
-serve society
-provide careers
management
the process of achieving goals, effectively and efficiently, through and with other people
-planning
-organizing
-leading
-controlling
key selling points
-you need to understand management to help your organizations succeed
-you need to be an effective manager for long-term success in an organization
,-you need to understand management to be effective in achieving goals in your own
personal life
scientific management
the use of the scientific method to determine the "one best way" to perform a job or task
Frederick Taylor
"The Father of scientific management"
-time studies
-differential Rate systems
Frank and Lillian Gilbreth
-Motion studies
-Bricklaying example
Legacy of scientific management
-Fast, efficient assembly lines
-techniques used from fast food to surgery
-job design, selection, training
1920's/1930's
Management is dominated by "efficiency experts" concentrating on efficiency and
productivity
-emphasis on productivity and profitability resulted in unhappy work conditions
Bureaucracy
an organization design marked by specialization, division of labor, authority hierarchies
and formal rules and procedures
, Max Weber
German sociologist who observed that the bureaucracy was the dominant organization
type become it was the most efficient
Human resources
-focus on human behavior
-Mary Parker Follett
Elton Mayo
The Hawthorne Studies
"The Hawthorne Effect"-Money is less a factor in determining output than group
standards, sentiment, and security
-realize the importance of individual needs, goals, expectations
-began to apply techniques from psychology and sociology to understanding individuals
decision making
a process of identifying and selecting a course of action to solve a problem
problem
a situation that occurs when the actual state of affairs differs from the desired state of
affairs
-in the problem solving process, problems must be accurately identified and defined
creativity
COMPLETE SOLUTIONS VERIFIED LATEST UPDATE
organization
a systematic arrangement of people to accomplish some specific purpose
- Accomplish specific objectives
-serve society
-provide careers
management
the process of achieving goals, effectively and efficiently, through and with other people
-planning
-organizing
-leading
-controlling
key selling points
-you need to understand management to help your organizations succeed
-you need to be an effective manager for long-term success in an organization
,-you need to understand management to be effective in achieving goals in your own
personal life
scientific management
the use of the scientific method to determine the "one best way" to perform a job or task
Frederick Taylor
"The Father of scientific management"
-time studies
-differential Rate systems
Frank and Lillian Gilbreth
-Motion studies
-Bricklaying example
Legacy of scientific management
-Fast, efficient assembly lines
-techniques used from fast food to surgery
-job design, selection, training
1920's/1930's
Management is dominated by "efficiency experts" concentrating on efficiency and
productivity
-emphasis on productivity and profitability resulted in unhappy work conditions
Bureaucracy
an organization design marked by specialization, division of labor, authority hierarchies
and formal rules and procedures
, Max Weber
German sociologist who observed that the bureaucracy was the dominant organization
type become it was the most efficient
Human resources
-focus on human behavior
-Mary Parker Follett
Elton Mayo
The Hawthorne Studies
"The Hawthorne Effect"-Money is less a factor in determining output than group
standards, sentiment, and security
-realize the importance of individual needs, goals, expectations
-began to apply techniques from psychology and sociology to understanding individuals
decision making
a process of identifying and selecting a course of action to solve a problem
problem
a situation that occurs when the actual state of affairs differs from the desired state of
affairs
-in the problem solving process, problems must be accurately identified and defined
creativity
