BCOR 370 FINAL EXAM QUESTIONS AND ANSWERS
WITH COMPLETE SOLUTIONS
team
a group of individuals engaged in collective work that requires joint effort and generates
positive synergy
stages of team development
forming, storming, norming, performing
types of work teams
problem solving, self-managed, functional, cross-functional
problem solving teams
people who are doing the job are in a better position to suggest solutions to a problem
rather than managers
-- minimize the negative impacts of a specific organizational challenge
self-managed teams
team itself determines how to do work, who are members, who to be held accountable
-- operates without hierarchical management
functional teams
grouped according to skills, work they do, educational background
-- formal, longstanding work group organized around specific tasks, processes, or roles
cross-functional teams
, good for new product launch
-- formal, longstanding work group with representation from diverse divisions,
departments, and levels of authority
Yankees v. Pirates
in class example for types of work teams & effectiveness
characteristics of effective teams
clear unity of purpose,
self conscious,
clear and demanding,
informal, comfortable, relaxed,
extensive participation in discussions,
freedom to express ideas,
disagreement is viewed as good,
general agreement on decisions,
everyone carries their weight,
frequent constructive criticism,
shared leadership
team self-leadership
self-leadership strategies effective in teams;
balance the "me" with the "we"
groupthink
WITH COMPLETE SOLUTIONS
team
a group of individuals engaged in collective work that requires joint effort and generates
positive synergy
stages of team development
forming, storming, norming, performing
types of work teams
problem solving, self-managed, functional, cross-functional
problem solving teams
people who are doing the job are in a better position to suggest solutions to a problem
rather than managers
-- minimize the negative impacts of a specific organizational challenge
self-managed teams
team itself determines how to do work, who are members, who to be held accountable
-- operates without hierarchical management
functional teams
grouped according to skills, work they do, educational background
-- formal, longstanding work group organized around specific tasks, processes, or roles
cross-functional teams
, good for new product launch
-- formal, longstanding work group with representation from diverse divisions,
departments, and levels of authority
Yankees v. Pirates
in class example for types of work teams & effectiveness
characteristics of effective teams
clear unity of purpose,
self conscious,
clear and demanding,
informal, comfortable, relaxed,
extensive participation in discussions,
freedom to express ideas,
disagreement is viewed as good,
general agreement on decisions,
everyone carries their weight,
frequent constructive criticism,
shared leadership
team self-leadership
self-leadership strategies effective in teams;
balance the "me" with the "we"
groupthink
