AFIP #S EXAM QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS VERIFIED
If a person asks you to put them on your company's do-not-call list, you may not
contact that individual for _______ months.
60
If a customer fills out an online interest form with her name and number, you can
call for _______ months without checking the national do-not-call list.
3
Which of the following are potential penalties for violating federal telemarketing
laws?
- Up to $16,000 per violation from the FTC
- Between $5,000 and $1 million per day from the CFPB or FCC
- Up to $500 per violation to state law enforcement or individual call recipients
Do-not-call requests must be processed within _______ days and honored for
_______ years.
30, 5
For how many days must you make the opt-out mechanism available after
sending a commercial email?
At least 30 days
If a company receives an opt-out request, it must honor that request within
_______ of receipt.
, 10 days
The potential penalties for violating CAN-SPAM are _______ - and _______ for the
worst offenders.
$16,000 per message, criminal penalties (including jail time)
You can call an existing customer for how many months after they've made a
purchase at the dealership (even if they are on the National Do-Not-Call List)?
This is because you have an established business relationship with that
customer.
18 months
The statute of limitations for the Dodd-Frank Act is _______ year(s) from the date
of a discovery of a violation.
3
The Statute of Frauds requires a written contract for the sale of goods for a price
of _______ or more.
$500
The Dodd-Frank Act exemption threshold for TILA and the Consumer Leasing Act
was increased to $______ effective January 1, 2014.
$53,500
To avoid civil liability, an F&I manager can, within _______ days of discovering
the error (and before being sued by the customer for the error), notify the
customer of the error and make the necessary adjustments to ensure the
customer will not be required to a pay an amount in excess of the charge actually
COMPLETE SOLUTIONS VERIFIED
If a person asks you to put them on your company's do-not-call list, you may not
contact that individual for _______ months.
60
If a customer fills out an online interest form with her name and number, you can
call for _______ months without checking the national do-not-call list.
3
Which of the following are potential penalties for violating federal telemarketing
laws?
- Up to $16,000 per violation from the FTC
- Between $5,000 and $1 million per day from the CFPB or FCC
- Up to $500 per violation to state law enforcement or individual call recipients
Do-not-call requests must be processed within _______ days and honored for
_______ years.
30, 5
For how many days must you make the opt-out mechanism available after
sending a commercial email?
At least 30 days
If a company receives an opt-out request, it must honor that request within
_______ of receipt.
, 10 days
The potential penalties for violating CAN-SPAM are _______ - and _______ for the
worst offenders.
$16,000 per message, criminal penalties (including jail time)
You can call an existing customer for how many months after they've made a
purchase at the dealership (even if they are on the National Do-Not-Call List)?
This is because you have an established business relationship with that
customer.
18 months
The statute of limitations for the Dodd-Frank Act is _______ year(s) from the date
of a discovery of a violation.
3
The Statute of Frauds requires a written contract for the sale of goods for a price
of _______ or more.
$500
The Dodd-Frank Act exemption threshold for TILA and the Consumer Leasing Act
was increased to $______ effective January 1, 2014.
$53,500
To avoid civil liability, an F&I manager can, within _______ days of discovering
the error (and before being sued by the customer for the error), notify the
customer of the error and make the necessary adjustments to ensure the
customer will not be required to a pay an amount in excess of the charge actually
