LATEST IICRS FSRT EXAM STUDY GUIDE VERSION: AN A+
DISCUSSION.
Technicians should not decide they will be able to restore a damaged item until
they have __________ the item and communicated with the customer
pretest
The restoration company works for the property owner, who is the primary
customer. A secondary customer is the __________ __________ when the
property owner is an __________
insurance carrier, insured
Smoke and soot particles are visual by-products of __________ __________.
incomplete combustion
Heat, fuel, and oxygen are the key elements required for __________.
combustions
The particle size range of combustion smoke particles is _____, ______ microns.
.1 , 4
The general categories into which all smoke residues may be places are PAH
(Polycyclic Aromatic Hydrocarbons) and __________.
soot
Both PAH and soot particles have been reported to be ___________ to humans.
carcinogenic
A very difficult smoke odor for technicians to overcome is the __________
__________ odor, also called "psychological" odor.
heightened awareness
To remove high levels of protein odor from surfaces, ______ __________ is
usually required for cleaning protein residues.
wet cleaning
When burned, this material will provide a thick, heavy black smeary residue.
Synthetic
Factors to consider in determining the degree of smoke contamination
throughout a structure are the air _______ and ________ generated during
combustion.
, pressure, temperature
The severity of soot contamination increases with a ________ of oxygen and
decreases when a _________ _______ of oxygen is present during the fire.
lack, greater quantity
Some materials and surfaces naturally adsorb more odors than others. The odor
control industry refers to them as "__________ _______"
Natural wicks
During a fire, smoke can carry vaporized oils, which eventually settle to leave an
_______ ______ on surfaces, which is difficult to remove.
oily film
Lighter plastic surfaces subjected to higher temperatures and soot have
protentional to _________ irreversibly.
yellow
From a common sense perspective, safety on the job site is the responsibility of
_______________.
everyone
Safety regulations require companies to prepare a hazardous chemical program,
issue appropriate safety ___________ to employees, and provide them with safety
_________.
equipment, training
Restorers may obtain the most accurate information about potential chemical
safety from: ___________ sheets, labels, and ___________.
safety data , equipment
All restoration chemicals must be kept in properly __________ containers and
secured on the job site.
labeled
Advise the chemically- sensitive customers to not be ______ the affected areas
while work is being performed and ask for their _____ consent of product use.
in, informed
When working for a customer who is chemically _________, there may be need
for special air scrubbing, cleaning agents and deodorizing agents.
DISCUSSION.
Technicians should not decide they will be able to restore a damaged item until
they have __________ the item and communicated with the customer
pretest
The restoration company works for the property owner, who is the primary
customer. A secondary customer is the __________ __________ when the
property owner is an __________
insurance carrier, insured
Smoke and soot particles are visual by-products of __________ __________.
incomplete combustion
Heat, fuel, and oxygen are the key elements required for __________.
combustions
The particle size range of combustion smoke particles is _____, ______ microns.
.1 , 4
The general categories into which all smoke residues may be places are PAH
(Polycyclic Aromatic Hydrocarbons) and __________.
soot
Both PAH and soot particles have been reported to be ___________ to humans.
carcinogenic
A very difficult smoke odor for technicians to overcome is the __________
__________ odor, also called "psychological" odor.
heightened awareness
To remove high levels of protein odor from surfaces, ______ __________ is
usually required for cleaning protein residues.
wet cleaning
When burned, this material will provide a thick, heavy black smeary residue.
Synthetic
Factors to consider in determining the degree of smoke contamination
throughout a structure are the air _______ and ________ generated during
combustion.
, pressure, temperature
The severity of soot contamination increases with a ________ of oxygen and
decreases when a _________ _______ of oxygen is present during the fire.
lack, greater quantity
Some materials and surfaces naturally adsorb more odors than others. The odor
control industry refers to them as "__________ _______"
Natural wicks
During a fire, smoke can carry vaporized oils, which eventually settle to leave an
_______ ______ on surfaces, which is difficult to remove.
oily film
Lighter plastic surfaces subjected to higher temperatures and soot have
protentional to _________ irreversibly.
yellow
From a common sense perspective, safety on the job site is the responsibility of
_______________.
everyone
Safety regulations require companies to prepare a hazardous chemical program,
issue appropriate safety ___________ to employees, and provide them with safety
_________.
equipment, training
Restorers may obtain the most accurate information about potential chemical
safety from: ___________ sheets, labels, and ___________.
safety data , equipment
All restoration chemicals must be kept in properly __________ containers and
secured on the job site.
labeled
Advise the chemically- sensitive customers to not be ______ the affected areas
while work is being performed and ask for their _____ consent of product use.
in, informed
When working for a customer who is chemically _________, there may be need
for special air scrubbing, cleaning agents and deodorizing agents.
