AND ANSWERS FOR A+ ACHIEVEMENT
Smart documentation forms
forms that are tailored based on patient data to emphasize data elements pertinent to
the patient's conditions and healthcare needs.
Order sets, care plans and protocols
Structured approaches to encourage correct and efficient ordering, promote evidence-
based best practices, and provide different management recommendations for different
patient situations.
Parameter guideline
algorithms to promote correct entry of orders and documentation.
Critiques and "immediate warnings"
Alerts that are presented just after a user has entered an order, a prescription or a
documentation item, to show a potential hazard or a recommendation for further
information.
Relevant data summaries
A single-patient view that summarizes, organizes and filters a patient's information to
highlight important management issues.
Multiple monitors
a display of activity among all patients on a care unit, which helps providers prioritize
tasks and ensures that important activities are not omitted while providers are
multitasking among patients.
Predictive and retrospective analytics:
Analytic methods that combine multiple factors using statistical and artificial intelligence
techniques to provide risk predictions, stratify patients and measure progress on broad
initiatives.
"Info" buttons
filtered reference information and knowledge resources within fields or "buttons" where
info is provided to the end user in the context of the current data display also referred to
as metadata, or "data about data".
,Expert workup and management advisers
Diagnostic and expert systems that track and advise a patient workup and management
of the patient based on evidence-based protocols.
Event-triggered alerts
Warnings triggered within the system based on data that alert the clinical user to a new
event occurring asynchronously, such as an abnormal lab result.
Reminders
Time-triggered events within the system reminding the clinical user of a task needed to
be based on predetermined time within the system.
clinical transformation
relative to workflow redesign; it is a complete alteration of the clinical environment and
should be used cautiously to describe redesign efforts; transformation is defined as "a
radical change approach that produces a more responsive organization that is more
capable of performing in unstable and changing environments that organizations
continue to be faced with";
- this would imply that the manner in which work is carried out and the outcomes
achieved are completely different from the prior state. which is not always true when the
change involves implementing technology
- technology can be used to launch or in conjunction with a clinical transformation
initiative but the implementation of technology alone is not considered transformational.
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Optimization
- when workflow analysis occurs post implementation, it is often referred to as
________________
- it is the process of moving conditions past their current states and into more efficient
and effective methods of performing tasks.
-it is considered to be the act, process, or methodology of making something (as a
design, system or decision) as fully perfect, functional, and effective as possible.
Process Analysis
, breaking down the work process into a sequential series of steps that can be examined
and assessed to improve effectiveness and efficiency; explains how work takes place,
gets done, or how it can be done.
Workflow analysis
observation and documentation of workflow to better understand what is happening in
the current environment and how it can be altered is referred to as this process.
- it requires careful attention to detail and the ability to moderate group discussions,
organize concepts, and generate solutions.
- this is part of every functional area the INS engages in.
Process Map
a typical output of workflow analysis is a visual depiction of the process called a ______
________; this provides an excellent tool to identify specific steps in the workflow
analysis process.
- it also provides a vehicle for communication and a tool upon which to build educational
material, procedures and policies.
- an example is the swim-lane technique
workflow
- a term used to describe the action or execution of a series of tasks in a prescribed
sequence.
- a progression of steps (tasks, events, interactions) that consitute:
1) a work process
2) involves two or more persons
3) creates and adds value to the organizations activities.
- also known as a process or process flow particularly in the context of implementation.
swim-lane technique
because workflow crosses many different care providers, it may be useful to construct
the process map using this technique, which uses categories such as functional work
groups and roles to visually depict groups of work and to indicate who performs the
work.
Value-added activity