BUSI 300 Quiz 2,BUSI 300 BUSINESS COMMUNICATIONS, Liberty University, Complete Answer, Secure bettergrades, Version-1

BUSI 300 Quiz 2, Liberty University Although the word "grant" is acceptable when talking about claims, its use in adjustment messages is discouraged. For an order that cannot be filled quickly and precisely, companies must not send an acknowledgment message. Which of the following is a guideline you should follow when developing the reasons section of a bad-news message? While writing a good-news message, _____. Which of the following is true of the reasons section of a bad-news message? Neutral-news messages are not likely to generate an emotional reaction from receivers. Which of the following is a guideline for effective voice mail communication? A form message is a document that indicates an order has been received and is being processed. Which of the following is true of email? Issuing a one-line statement using "company policy" as the reason is considered to be adequate while rejecting employee requests. Identify a true statement about cellphone communication. Stuart is agitated by the political developments that took place in his country in the last couple of months and decides to share his views. He posts his concerns online by filling a simple online form on his browser. The visitors to his online journal can post comments. The technology used in this scenario is an example of: The _____ requires that a credit applicant be notified of the credit decision within 30 calendar days following application. Which of the following is a category of virtual team management tools that allows you to chat in real-time with your team members? The closing paragraph of a bad-news message must restate the refusal. Which of the following makes a routine request poor? Which of the following is true of a counterproposal? Which of the following guidelines should you follow for effective email communication? Which of the following should be followed when writing a bad-news statement? In the context of the inductive outline used in delivering bad-news messages, the introductory paragraph of a bad-news message should: To avoid the legal perils of electronic communications, employees must be taught to: It is a good idea to use the deductive approach for refusing requests for a favor, an action, or even a donation. _____ are dynamic, with rapidly changing content that does not require authorization to post. Businesses want their customers to communicate when merchandise or service is not satisfactory. Which of the following is an idea that you can incorporate into an effective beginning paragraph of a bad-news message? Managers must take special care in writing standard operating procedures to ensure that all employees complete the procedures accurately and consistently. _____ are the most frequently used methods of communicating standard operating procedures and other instructions to employees. Form messages have a tendency to be too personal. Which of the following is true of requests for information? Alana orders a pink T-shirt from an Internet-based retailer but receives an orange T-shirt. The retailer advertises a free exchange policy for goods. In this scenario, Alana can write a(n) _____ to the retailer to request for a replacement of merchandise.