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WGU Workforce Planning: Recruitment and Selection questions with verified answers

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A jury trial can be used to determine compensatory and punitive damages in what type of discrimination? Ans Intentional discrimination After the interview comes background verification and reference checking. An organization must verify the information on application forms and resumes as many do not contain accurate information. When checking references, many past employers are reluctant to give references because they fear defamation lawsuits. What is defamation? Ans The act of harming the reputation of another by making a false statement to a third party All of the following are reasons that HR professionals use recruitment metrics EXCEPT... Ans To know benefit rates Recruitment metrics can help HR professions better track and understand where candidates come from, the time it takes to hire new employees, the financial resources required to hire additional employees, retention rates, acceptance ratios, and gender and diversity rates. Assigning an employee lousy shifts and reducing hours in an effort to get them to quit is a violation of what exception to the "Employment At-Will"? Ans Breach of Implied Covenant At first glance, the ECPA appears to prohibit an employer from intentionally intercepting its employees' oral, wire and electronic communications. However, the ECPA contains several exceptions to this prohibition. Two of these exceptions are of particular importance to employers. They are known as the "business purpose exception" and the "consent exception".

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WGU Workforce Planning: Recruitment and Selection
questions with verified answers
A jury trial can be used to determine compensatory and punitive damages in what
type of discrimination? Ans✓✓✓ Intentional discrimination


After the interview comes background verification and reference checking. An
organization must verify the information on application forms and resumes as
many do not contain accurate information. When checking references, many past
employers are reluctant to give references because they fear defamation lawsuits.
What is defamation? Ans✓✓✓ The act of harming the reputation of another by
making a false statement to a third party


All of the following are reasons that HR professionals use recruitment metrics
EXCEPT... Ans✓✓✓ To know benefit rates
Recruitment metrics can help HR professions better track and understand where
candidates come from, the time it takes to hire new employees, the financial
resources required to hire additional employees, retention rates, acceptance
ratios, and gender and diversity rates.


Assigning an employee lousy shifts and reducing hours in an effort to get them to
quit is a violation of what exception to the "Employment At-Will"? Ans✓✓✓
Breach of Implied Covenant


At first glance, the ECPA appears to prohibit an employer from intentionally
intercepting its employees' oral, wire and electronic communications. However,
the ECPA contains several exceptions to this prohibition. Two of these exceptions
are of particular importance to employers. They are known as the "business
purpose exception" and the "consent exception". What is a main but often
overlooked distinction between the two? Ans✓✓✓ Limits monitoring during the
transmission of the communication

, Conflict can occur in any organization when employees with different
backgrounds and priorities work together. Emotional stress can be both a cause of
workplace conflict and an effect. Conflict can be expressed in numerous ways.
What can an organization do to help create a culture that lessens the chances of
conflict and helps resolve and manage it when it does occur? Ans✓✓✓ Make
sure policies are clear and consistent


Current discrimination law stems from Title VII of the 1964 Civil Rights Act. Title
VII makes it unlawful to limit or classify employees in any way that deprives them
of employment opportunities or hampers their career progression when that
classification is based on their protected status. As inclusive as Title VII seems to
be, there are still exceptions, one of which is the Bona Fide Occupational
Qualification. What is a Bona Fide Occupational Qualification? Ans✓✓✓ A
permissible discrimination in the areas of gender, religion or national origin.


Discrimination cases can be very time consuming and costly to an organization.
Even without an expensive court trial, most incidents end with the organization
paying a settlement to the victim. It can be a very costly price for situations that,
in most cases, could have been avoided. All of the following are things HR can do
to help prevent and promptly correct discrimination or harassing behavior EXCEPT
Ans✓✓✓ Train employees and supervisors the same


Filling positions with internal candidates can be efficient and effective. Which of
the following is NOT a benefit to the company when they decide on internal
recruiting? Ans✓✓✓ The internal candidate brings in new innovative and
different ideas


Firing a person for missing work to serve on a jury is a breach of what exception
to "Employment-at-will?" Ans✓✓✓ Public Policy

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