MPDS Exam
Test Bank
Latest Update
2025 Questions
and Answers
100% Pass
,1. Q: What are Post-Dispatch Instructions (PDIs)?
A: Basic-level instructions given to the caller by the EMD immediately
after initiating dispatch. These are core-specific treatments, warnings,
or advice.
2. Q: What is Dispatch Life Support (DLS)?
A: Providing care and links to appropriate Pre-Arrival Instructions
(PAI) or exit instructions.
3. Q: Define agonal breathing.
A: An ineffective, deteriorating breathing pattern that lingers after the
heart has stopped, characterized by irregular, gasping breaths preceding
death.
4. Q: What are the six roles of an Emergency Medical Dispatcher
(EMD)?
A:
1. Life Support Instruction Provider
2. Field Communications
3. Logistics Coordinator
4. Life Impactor
5. Triage
6. Telephone Interrogator
5. Q: What are the four call processing objectives?
A:
1. Safety
2. System Response
3. Patient Care
4. Information for Responders
6. Q: What are the five primary components of MPDS?
A:
1. Case Entry Protocol
2. Chief Complaint Protocol
3. Diagnostic and Instructional Tools
, 4. Pre-Arrival Instructions (PAI)
5. Case Exit Protocols
7. Q: What are the four commandments of the EMD?
A:
1. Chief Complaint
2. Age
3. Status of Consciousness
4. Status of Breathing
8. Q: What are the four priority symptoms?
A:
1. Abnormal Breathing
2. Chest Pain/Discomfort
3. Decreased Level of Consciousness
4. Serious Haemorrhage
9. Q: What are some techniques for handling a child caller?
A:
1. Ask to speak to an adult (if the child cannot answer questions)
2. Go to the child’s level
3. Determine the correct address
4. Determine callback number
5. Tell the child to stay on the phone
10. Q: What is repetitive persistence?
A: Repeating an action and the reason behind it.
11. Q: What is the hysteria threshold?
A: The point at which a caller loses control.
12. Q: What are some strategies for managing an elderly caller?
A:
Allow more processing time
Use shorter sentences
Speak in a lower voice
Verify information often
13. Q: What are the four essential elements of negligence?
A:
14. Duty
15. Breach of Duty
Test Bank
Latest Update
2025 Questions
and Answers
100% Pass
,1. Q: What are Post-Dispatch Instructions (PDIs)?
A: Basic-level instructions given to the caller by the EMD immediately
after initiating dispatch. These are core-specific treatments, warnings,
or advice.
2. Q: What is Dispatch Life Support (DLS)?
A: Providing care and links to appropriate Pre-Arrival Instructions
(PAI) or exit instructions.
3. Q: Define agonal breathing.
A: An ineffective, deteriorating breathing pattern that lingers after the
heart has stopped, characterized by irregular, gasping breaths preceding
death.
4. Q: What are the six roles of an Emergency Medical Dispatcher
(EMD)?
A:
1. Life Support Instruction Provider
2. Field Communications
3. Logistics Coordinator
4. Life Impactor
5. Triage
6. Telephone Interrogator
5. Q: What are the four call processing objectives?
A:
1. Safety
2. System Response
3. Patient Care
4. Information for Responders
6. Q: What are the five primary components of MPDS?
A:
1. Case Entry Protocol
2. Chief Complaint Protocol
3. Diagnostic and Instructional Tools
, 4. Pre-Arrival Instructions (PAI)
5. Case Exit Protocols
7. Q: What are the four commandments of the EMD?
A:
1. Chief Complaint
2. Age
3. Status of Consciousness
4. Status of Breathing
8. Q: What are the four priority symptoms?
A:
1. Abnormal Breathing
2. Chest Pain/Discomfort
3. Decreased Level of Consciousness
4. Serious Haemorrhage
9. Q: What are some techniques for handling a child caller?
A:
1. Ask to speak to an adult (if the child cannot answer questions)
2. Go to the child’s level
3. Determine the correct address
4. Determine callback number
5. Tell the child to stay on the phone
10. Q: What is repetitive persistence?
A: Repeating an action and the reason behind it.
11. Q: What is the hysteria threshold?
A: The point at which a caller loses control.
12. Q: What are some strategies for managing an elderly caller?
A:
Allow more processing time
Use shorter sentences
Speak in a lower voice
Verify information often
13. Q: What are the four essential elements of negligence?
A:
14. Duty
15. Breach of Duty
