WGU D351 | HRM 2110 HUMAN RESOURCES MANAGEMENT EXAM
2025 WITH ACCURATE SOLUTIONS
1. What are the components of the external environment in human resources
management?
Job analysis, performance appraisals, compensation types, recruitment
challenges
Legal responsibilities, employee motivation theories, workplace safety
policies
Customers, competition, suppliers, labor force, shareholders,
society, technology, economy, and government
Employees, management, training programs, organizational culture
2. What is the primary focus of human resources management within an
organization?
The marketing strategies of the organization
The people within an organization
The financial resources of the organization
The technological infrastructure of the organization
3. Cybersecurity is defined as
building analysis models and simulations to create scenarios,
understand realities and predict future states.
the systems, processes, and tools that enable organizations to collect,
store, retrieve, analyze, and share data and the information obtained
from it.
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the actions an organization takes to protect data and information
from those who might attempt to access and use it for unauthorized
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purposes.
accessing the data of an organization through unauthorized entry into
its computer network.
4. If a new technology emerges that automates certain tasks, how should HR
management respond considering the external environment components?
HR management should maintain current practices without changes to
adapt to technology.
HR management should assess the impact on the labor force and
adjust recruitment and training strategies accordingly.
HR management should focus solely on increasing compensation to
retain employees.
HR management should ignore technological changes as they do not
affect HR policies.
5. In a workplace where employees are experiencing high levels of mental
fatigue, which strategy related to perceptual motor job design could be
implemented to alleviate this issue?
Increase the number of tasks assigned to each employee.
Implement job rotation to reduce repetitive tasks and mental strain.
Limit breaks to maintain productivity.
Focus solely on physical training for employees.
6. According to equity theory, people are motivated to ____.
Maintain a balance between their work input and the rewards they
receive
Contribute considerably more work input than they receive in rewards
Contribute slightly more in work input than they receive in rewards
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Maximize rewards no matter what the input
7. An employee's salary/wages plus benefits equals his or her
Job description
Total compensation
Profitability
Production
8. An experienced employee put in extra effort to help a newly hired
employee. The new employee did not say thank you, and the employee's
supervisor did not acknowledge the helpful behavior. The experienced
employee did not help the next new employee who is hired.
Positive Reinforcement
Punishment
Extinction
Negative Reinforcement
9. In a workplace scenario, if an employee consistently receives no recognition
for their efforts, what might happen to their performance over time?
Their performance will increase as they become more self-motivated.
Their performance will remain unchanged as they adapt to the lack of
recognition.
Their performance will likely improve as they seek new ways to gain
recognition.
Their performance may decline due to extinction of the previously
reinforced behavior.
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