n n nn
ZATIONAL BEHAVIOR, 15
nn n
TH
n EDITION, STEPHEN n
P. ROBBINS, TIMOTHY A. JUDGE, I
n n n n n
SBN-10: 0132834871, ISBN-13:
n n
9780132834872, ISBN-10: n
0133029905, ISBN-13: n
9780133029901
,Tablenof nContents
Part n 1:n Introduction
Chaptern1:nWhat nIsnOrganizationalnBehavior?n P
art n 2:n Then Individual
Chaptern 2:n Diversityn inn Organizationsn C
haptern3:nAttitudesnandnJobnSatisfactionnC
haptern 4:n Emotionsn and n Moodsn Chaptern
5:n Personalityn and n Values
Chaptern6:nPerceptionnand nIndividualnDecisionnMakingn C
haptern 7:n Motivationn Concepts
Chaptern8:n Motivation:n Fromn Conceptsn tonApplicationsn Pa
rt n 3:n Then Group
Chaptern9:nFoundationsnof nGroupnBehaviorn Cha
ptern 10:n Understandingn Workn Teamsn Chaptern
11:n Communication
Chaptern 12:n Leadershipn Chapte
rn13:nPowernand nPolitics
Chaptern14:nConflict nand nNegotiationn Pa
rt n 4:n Then Organizationn System
Chaptern15:nFoundationsnof nOrganizationnStructuren Chapt
ern 16:n Organizationaln Culture
Chaptern 17:n Humann Resourcen Policiesn and n Practicesn Chapte
rn18:nOrganizationalnChangenand nStressnManagement
,OrganizationalnBehavior,n15en(Robbins/Judge)nCha
ptern1n WhatnIsnOrganizationalnBehavior?
1) arendefined n asn peoplen whonoverseen thenactivitiesn of nothersn andnwhonaren responsiblen forn attainingng
oalsn inn organizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
n Answer:n B
2) Sallyn Mitchelln worksn asn an managern at n ann environmentaln organization.n Shen isn currentlyn workingn onn an globaln war
mingn project n and n decidesn what ntasksn relatedntoncreatingn awarenessn about nthenissuen need nton bendone.n Innaddition,n sh
enisn alson decidingn whichn membersn of nhernteamn willn workn onnengagingn withnthenpublicn and nwhichnwilln workn onnlobb
yingn withn then government.n Shen isn alson assigningn peoplen asn teamn membersn tonensuren that ntasksn aren undertakennonn ti
me.n Whichn of n then followingn categoriesn of n functionsn isn Mitchelln undertaking?
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning
n Answer:n B
3) JohannanReid,n ancampaignn managern at n anchild nrightsnorganization,n recentlyn startednworkingn onnannilliteracyn p
roject.n Duringn then project,n shen needsntonmotivatenteamnmembersn ton attainntheirn project n milestonesn andn direct n th
emn throughn different nphasesn of nthenproject.n Whichn ofnthenfollowingn kindsn ofn functionsn willn thesen tasksn ben cove
red n under?
A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leadingn
Answer:n E
4) Lesleyn Torresn isn an project n managern forn then campaignn "Actionn against n Deforestationn inn Indonesia".n Shen recent
lyn faced n an glitchn whennthen campaignn could nnot nben launchedn publiclyn accordingn ton schedule.n Torresn monitored n th
en schedulen ton findn then causenof nthendelay,n beforen speedingnupn then implementationn processn byn allocatingn moren me
mbersn fornthen implementationn phase.n Byn doingn this,n whichn of nthen followingn functionsn isn shen performing?
A) controlling
B) planning
C) formulating
D) leading
E) organizing
, Answer:n A
5) Whichnof n then followingn functionsn don managersn undertaken asn part n of n planningn functions?
A) definingn annorganization'sn goals
B) implementingn strategiesn fornachievingn goals
C) executingn plansn ton integraten activities
D) accomplishingn goalsn of n an project
E) employingnstrategiesntoncoordinatentasksn
Answer:n A
6) Accordingn ton Henryn Mintzberg,n anfactorynsupervisorn givingn an groupn ofnhighn schooln studentsn an tourn of n then plant n
mayn ben termed n asn a .
A) leader
B) figurehead
C) resourcen allocator
D) negotiator
E) disturbancenhandlern
Answer:n B
7) Ellenn Ortizn worksn asn ansalesn managern at nantelecomn firm.nThencompanynhasn recentlyn launched n annewnproductninnth
en market.n Hern workn inn thennext nfewn weeksn involvesn sharingn knowledgen aboutn thenproductn withn hern teamn members
.n Shen willn alson need n toninspiren themn tonreachn theirn salesn targets,n andnclarifyn anyn doubtsn aboutnthennew nproduct.n Wh
ichn of n then followingn rolesn isn Ortizn playing?
A) leader
B) liaison
C) disseminator
D) spokesperson
E) negotiator
n Answer:n A
8) Reginan Georgen worksn asn an campaignn managern inn an not-for-
profit n organizationn inn Hampshire.n Forn then upcomingn campaignn against n geneticn engineering,n shenisn networkingn wit
hn managersn whon arenworkingn onn thenissuen of nfoodn safety.nThroughn hern networknof ncontacts,n shen strivesn ton gainn info
rmationn about n then stakeholdersn inn then foodn industrynand n othern lobbyn groups.n Whichn of n then followingn rolesn isn Geor
gen most n likelyn ton ben playingn accordingn ton Mintzberg'sn classificationn of n managerialn roles?
A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resourcenallocator
n Answer:n C
9) Annetten Simpsonn worksn forn anfashionn houseninn Parisn and nisn preparingn forn then company'sn upcomingn linen of nwinte
rn clothing.n Shenisn currentlyn researchingn onlinen ton know nwhatnisn inn voguenthisn season.n Innaddition,n shenisnalson networ
kingn withn contactsn fromn then pressn andnfashionn magazinen editorsntonunderstand n then changingn tastesn of n consumers.n
Whichn of n then followingn rolesn isn Simpsonn playingn accordingn ton Mintzberg'sn classificationn of n managerialn roles?
A) figurehead
B) leader
C) symboln head
D) monitor
E) spokesperson