Information Technology Project Management Providing Measurable Organizational Value 5th Edition Marchewka Test Bank

Information Technology Project Management
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, Seventh Edition
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Note: See the text itself for full citations.
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Understand the importance of project qualitym
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anagement for information technology (IT) pro
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ducts and services
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Define project quality management and understand h
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ow quality relates to various aspects of IT projects
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Describe quality management planning and howq
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uality and scope management are related
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🞂 Discuss the importance of quality assurance
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InformationnTechnologynProjectn
Management,nSeventhnEdition Copyrightn2014 2

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Explain the main outputs of the quality controlpr
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ocess




InformationnTechnologynProjectn
Management,nSeventhnEdition Copyrightn2014 3

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Understand the tools and techniques forquality co
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ntrol, such as the Seven Basic Tools of Quality, statis
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tical sampling, Six Sigma, and testing
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Summarize the contributions of noteworthy quality ex
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perts to modern quality management
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Describe how leadership, the cost of quality, organiz
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ational influences, expectations, cultural differences,
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and maturity models relate to improving quality in ITpr
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ojects
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Management,nSeventhnEdition Copyrightn2014 4