Name:fff
f
f Class:fff
f
f Date:fff
f
f
Chapterf01:fManagementf
f
CopyrightfCengagefLearning.fPoweredfbyfCognero.f
Pagef1f
f
1.fWhichfofftheffollowingfisfdefinedfasfgettingfworkfdonefthroughfothers?f
ff
a.ffOrientationf
ff
b.ffMarketingf
ff
c.ffManagementf
ff
d.ffAccountingf
ANSWER:fffcf
f
f
2.fWhenfRosafwasfhiredfbyfGrahamfServicesfInc.ftofheadfitsfcustomerfservicefoperations,fshefw
asftoldfthatfherfrolef
involvedfsupervisingfthefworkfoffherfemployeesfandfensuringfthatftheyfdidftheirfjobsfwell.fRos
a’sfjobfisfrelatedftof_____.f
ff
a.ffmarketingf
ff
b.ffrecruitmentf
ff
c.ffmanagementf
ff
d.fffinancef
ANSWER:fffcf
f
f
3.fAtfTroystenfInc.,fafconstructionfcompany,fEdward’sfjobfresponsibilitiesfincludefmonitoringft
hefworkfcarriedfoutfbyfthef
company'sfsitefengineers.fHefisfalsofresponsiblefforfensuringfthatfallfthefengineersfarefprovide
dfwithfamplefguidancefandf
supervisionfsofthatftheyfcanfperformfallfthefassignedftasksftofthefbestfofftheirfability.fInfthefgiv
enfscenario,fEdward’sfjobf
isfrelatedftof_____.f
ff
a.ffaccountingf
ff
b.ffsalesf
ff
c.ffmanagementf
ff
d.ffproductionf
ANSWER:fffcf
f
,f
4.fRelishfInc.fisfaffruitfjuicefmanufacturingfcompany.fThefcompanyfensuresfthatfrawfmaterialsf
areffullyfutilized.fItfalsof
makesfsurefthatfminimalfwastefisfproduced.fThefjuicefextractingfandfpackagingfunitsfoffthefco
mpanyfarefdesignedfinfsuchf
afwayfthatfthefqualityfoffitsfproductsfisfmaintainedfwithfminimalfcosts.fRelishfisfinvolvedfinfach
ievingf_____.f
ff
a.ffeffectivenessf
ff
b.ffefficiencyf
ff
c.ffautonomyf
ff
d.ffpowerf
ANSWER:fffbf
f
f
5.fTrentfAutomobilesfInc.fwasfexpectingfaflargefshipmentfoffscrapfmetalfafweekfearlier.fSinceft
hefshipmentfdidfnotfarrivef
onftime,fthefsupplyfmanagerfatfTrentfAutomobilesfwasfforcedftofplacefanotherforderfforfthefsa
mefquantityfoffscrapfmetalf
fromfaflocalfmanufacturer.fAsfafresult,fitsfcarfmanufacturingfprocessesfwasfdelayedfandfexpen
sesfincreased.fInfthisf
scenario,fTrentfAutomobilesfisfdemonstratingfaflackfoff_____.f
ff
a.ffsynergyf
ff
b.ffdisintermediationf
ff
c.ffautomationf
ff
d.ffefficiencyf
ANSWER:fffdf
f
f
6.fTofreducefmanualferrors,fDebronthfInc.,fafmachineryfmanufacturingfcompany,fautomatedf
mostfoffitsfproductionf
DOWNLOADfTHEfTestfBankfforfMGMTf12thfEditionfWilliams
mynursytest.store
Name:fff
f
f Class:fff
f
f Date:fff
f
f
Chapterf01:fManagementf
f
CopyrightfCengagefLearning.fPoweredfbyfCognero.f
Pagef2f
f
processesfusingfcomputerfnumericfcontrolf(CNC)fmachines.fThisfreducedftheflaborfcost,fwasta
gefoffrawfmaterials,fandf
,rejectionfofffinishedfgoodsfdueftofqualityfissues.fInfthefcontextfoffmanagement,fthefautomation
foffproductionfprocessesfatf
DebronthfInc.fexemplifiesf_____.f
ff
a.ffsynergyf
ff
b.ffefficiencyf
ff
c.ffautonomyf
ff
d.ffcontingencyf
ANSWER:fffbf
f
f
7.fWhichfofftheffollowingfinvolvesfaccomplishingftasksfthatfhelpffulfillforganizationalfobjective
s?f
ff
a.ffEffectivenessf
ff
b.ffEquityf
ff
c.ffSynergyf
ff
d.ffRetrenchmentf
ANSWER:fffaf
f
f
8.fVenusfDiner,faffast-
foodfrestaurant,fhasfinstalledftwofadditionalfbillingfcountersftofreducefwaitingftimefforfitsf
customers.fThisfhasfhelpedfthefrestaurantfimprovefitsfcustomerfservicefandfsatisfaction.fThisfs
cenariofillustratesfthatf
VenusfDinerfisfstrivingfforf_____.f
ff
a.ffeffectivenessf
ff
b.ffconsistencyf
ff
c.ffsynergyf
ff
d.ffcohesivenessf
ANSWER:fffaf
f
f
9.fCalverdfBankfwasfonefofftheffirstfbanksftofopenfafbranchfinfthefruralfcountyfoffShirles.fEvenfa
fterfmanyfotherfbanksf
openedftheirfbranchesfinfShirles,fCalverdfBankfcontinuesftofhavefthefbiggestfmarketfsharefbec
ausefoffitsfexcellentf
customerfservice.fInfthefcontextfoffmanagement,fthefShirlesfbranchfoffCalverdfBankfillustratesf
_____.f
ff
a.ffsynergyf
ff
b.ffefficiencyf
ff
c.ffautonomyf
, ff
d.ffeffectivenessf
ANSWER:fffdf
f
f
10.fProvidingfafgreatfshoppingfexperienceftofcustomersfisfonefoffthefimportantfobjectivesfoffP
urplefFashionsfInc.,faf
clothingfstore.fTofachievefthisfobjective,fthefcompanyfhasfafteamfoffcommittedfcustomerfservi
cefprofessionals,fwhosefjobf
isftofensurefthatfcustomersfgetfexactlyfwhatftheyfwant.fThisfscenariofillustratesfthatfPurplefFa
shionsfisftryingftofachievef
_____.f
ff
a.fforganizationalfcommitmentf
ff
b.ffemployeefproductivityf
ff
c.ffemployeefsatisfactionf
ff
d.fforganizationalfeffectivenessf
ANSWER:fffdf
f
f
11.fInfthefcontextfoffmanagementffunctions,fwhichfofftheffollowingfisftruefoffplanning?f
DOWNLOADfTHEfTestfBankfforfMGMTf12thfEditionfWilliams
mynursytest.store
Name:fff
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f Class:fff
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f Date:fff
f
f
Chapterf01:fManagementf
f
CopyrightfCengagefLearning.fPoweredfbyfCognero.f
Pagef3f
f
ff
a.ffItfisfonefoffthefbestfwaysftofimprovefperformance.f
ff
b.ffItfisftheflastffunctionfoffmanagement.f
ff
c.ffItfinvolvesfmonitoringfprogressftowardfgoalfachievement.f
ff
d.ffItfinvolvesfhiringfandfleadingfworkers.f
ANSWER:fffaf
f
f
12.fIdentifyfaftruefstatementfaboutfplanning.f
ff
a.ffItfisfthefprocessfoffmonitoringfprogressftowardfgoalfachievement.f
ff
b.ffItfinvolvesfdecidingfwherefdecisionsfwillfbefmade.f
ff
c.ffItfencouragesfemployeesftofengagefinfbehaviorsfdirectlyfrelatedftofgoalfaccomplishment.f
ff
f
f Class:fff
f
f Date:fff
f
f
Chapterf01:fManagementf
f
CopyrightfCengagefLearning.fPoweredfbyfCognero.f
Pagef1f
f
1.fWhichfofftheffollowingfisfdefinedfasfgettingfworkfdonefthroughfothers?f
ff
a.ffOrientationf
ff
b.ffMarketingf
ff
c.ffManagementf
ff
d.ffAccountingf
ANSWER:fffcf
f
f
2.fWhenfRosafwasfhiredfbyfGrahamfServicesfInc.ftofheadfitsfcustomerfservicefoperations,fshefw
asftoldfthatfherfrolef
involvedfsupervisingfthefworkfoffherfemployeesfandfensuringfthatftheyfdidftheirfjobsfwell.fRos
a’sfjobfisfrelatedftof_____.f
ff
a.ffmarketingf
ff
b.ffrecruitmentf
ff
c.ffmanagementf
ff
d.fffinancef
ANSWER:fffcf
f
f
3.fAtfTroystenfInc.,fafconstructionfcompany,fEdward’sfjobfresponsibilitiesfincludefmonitoringft
hefworkfcarriedfoutfbyfthef
company'sfsitefengineers.fHefisfalsofresponsiblefforfensuringfthatfallfthefengineersfarefprovide
dfwithfamplefguidancefandf
supervisionfsofthatftheyfcanfperformfallfthefassignedftasksftofthefbestfofftheirfability.fInfthefgiv
enfscenario,fEdward’sfjobf
isfrelatedftof_____.f
ff
a.ffaccountingf
ff
b.ffsalesf
ff
c.ffmanagementf
ff
d.ffproductionf
ANSWER:fffcf
f
,f
4.fRelishfInc.fisfaffruitfjuicefmanufacturingfcompany.fThefcompanyfensuresfthatfrawfmaterialsf
areffullyfutilized.fItfalsof
makesfsurefthatfminimalfwastefisfproduced.fThefjuicefextractingfandfpackagingfunitsfoffthefco
mpanyfarefdesignedfinfsuchf
afwayfthatfthefqualityfoffitsfproductsfisfmaintainedfwithfminimalfcosts.fRelishfisfinvolvedfinfach
ievingf_____.f
ff
a.ffeffectivenessf
ff
b.ffefficiencyf
ff
c.ffautonomyf
ff
d.ffpowerf
ANSWER:fffbf
f
f
5.fTrentfAutomobilesfInc.fwasfexpectingfaflargefshipmentfoffscrapfmetalfafweekfearlier.fSinceft
hefshipmentfdidfnotfarrivef
onftime,fthefsupplyfmanagerfatfTrentfAutomobilesfwasfforcedftofplacefanotherforderfforfthefsa
mefquantityfoffscrapfmetalf
fromfaflocalfmanufacturer.fAsfafresult,fitsfcarfmanufacturingfprocessesfwasfdelayedfandfexpen
sesfincreased.fInfthisf
scenario,fTrentfAutomobilesfisfdemonstratingfaflackfoff_____.f
ff
a.ffsynergyf
ff
b.ffdisintermediationf
ff
c.ffautomationf
ff
d.ffefficiencyf
ANSWER:fffdf
f
f
6.fTofreducefmanualferrors,fDebronthfInc.,fafmachineryfmanufacturingfcompany,fautomatedf
mostfoffitsfproductionf
DOWNLOADfTHEfTestfBankfforfMGMTf12thfEditionfWilliams
mynursytest.store
Name:fff
f
f Class:fff
f
f Date:fff
f
f
Chapterf01:fManagementf
f
CopyrightfCengagefLearning.fPoweredfbyfCognero.f
Pagef2f
f
processesfusingfcomputerfnumericfcontrolf(CNC)fmachines.fThisfreducedftheflaborfcost,fwasta
gefoffrawfmaterials,fandf
,rejectionfofffinishedfgoodsfdueftofqualityfissues.fInfthefcontextfoffmanagement,fthefautomation
foffproductionfprocessesfatf
DebronthfInc.fexemplifiesf_____.f
ff
a.ffsynergyf
ff
b.ffefficiencyf
ff
c.ffautonomyf
ff
d.ffcontingencyf
ANSWER:fffbf
f
f
7.fWhichfofftheffollowingfinvolvesfaccomplishingftasksfthatfhelpffulfillforganizationalfobjective
s?f
ff
a.ffEffectivenessf
ff
b.ffEquityf
ff
c.ffSynergyf
ff
d.ffRetrenchmentf
ANSWER:fffaf
f
f
8.fVenusfDiner,faffast-
foodfrestaurant,fhasfinstalledftwofadditionalfbillingfcountersftofreducefwaitingftimefforfitsf
customers.fThisfhasfhelpedfthefrestaurantfimprovefitsfcustomerfservicefandfsatisfaction.fThisfs
cenariofillustratesfthatf
VenusfDinerfisfstrivingfforf_____.f
ff
a.ffeffectivenessf
ff
b.ffconsistencyf
ff
c.ffsynergyf
ff
d.ffcohesivenessf
ANSWER:fffaf
f
f
9.fCalverdfBankfwasfonefofftheffirstfbanksftofopenfafbranchfinfthefruralfcountyfoffShirles.fEvenfa
fterfmanyfotherfbanksf
openedftheirfbranchesfinfShirles,fCalverdfBankfcontinuesftofhavefthefbiggestfmarketfsharefbec
ausefoffitsfexcellentf
customerfservice.fInfthefcontextfoffmanagement,fthefShirlesfbranchfoffCalverdfBankfillustratesf
_____.f
ff
a.ffsynergyf
ff
b.ffefficiencyf
ff
c.ffautonomyf
, ff
d.ffeffectivenessf
ANSWER:fffdf
f
f
10.fProvidingfafgreatfshoppingfexperienceftofcustomersfisfonefoffthefimportantfobjectivesfoffP
urplefFashionsfInc.,faf
clothingfstore.fTofachievefthisfobjective,fthefcompanyfhasfafteamfoffcommittedfcustomerfservi
cefprofessionals,fwhosefjobf
isftofensurefthatfcustomersfgetfexactlyfwhatftheyfwant.fThisfscenariofillustratesfthatfPurplefFa
shionsfisftryingftofachievef
_____.f
ff
a.fforganizationalfcommitmentf
ff
b.ffemployeefproductivityf
ff
c.ffemployeefsatisfactionf
ff
d.fforganizationalfeffectivenessf
ANSWER:fffdf
f
f
11.fInfthefcontextfoffmanagementffunctions,fwhichfofftheffollowingfisftruefoffplanning?f
DOWNLOADfTHEfTestfBankfforfMGMTf12thfEditionfWilliams
mynursytest.store
Name:fff
f
f Class:fff
f
f Date:fff
f
f
Chapterf01:fManagementf
f
CopyrightfCengagefLearning.fPoweredfbyfCognero.f
Pagef3f
f
ff
a.ffItfisfonefoffthefbestfwaysftofimprovefperformance.f
ff
b.ffItfisftheflastffunctionfoffmanagement.f
ff
c.ffItfinvolvesfmonitoringfprogressftowardfgoalfachievement.f
ff
d.ffItfinvolvesfhiringfandfleadingfworkers.f
ANSWER:fffaf
f
f
12.fIdentifyfaftruefstatementfaboutfplanning.f
ff
a.ffItfisfthefprocessfoffmonitoringfprogressftowardfgoalfachievement.f
ff
b.ffItfinvolvesfdecidingfwherefdecisionsfwillfbefmade.f
ff
c.ffItfencouragesfemployeesftofengagefinfbehaviorsfdirectlyfrelatedftofgoalfaccomplishment.f
ff
