, i
STRATEGIC HUMA
g
N RESOURCE MANA
g g
GEMENT
, iii
STRATEGIC HUMA g
N RESOURCE MANA
g g
GEMENT
A GUIDE TO ACTION
g g g
3RDgEDITION
g
LondongandgPhiladelphia
, iv
Publisher’sg note
Everygpossiblegeffortghasgbeengmadegtogensuregthatgtheginformationgcontainedgingthisgbook
gisgaccurategatgthegtimegofggoinggtogpress,gandgthegpublishersgandgauthorsgcannotgacceptgres
ponsi-
gbilitygforganygerrorsgorgomissions,ghowevergcaused.gNogresponsibilitygforglossgorgdamagegoc
ca-
gsionedgtoganygpersongacting,gorgrefraininggfromgaction,gasgagresultgofgthegmaterialgingthisgp
ublicationgcangbegacceptedgbygthegeditor,gthegpublishergorgthegauthor.
FirstgpublishedgingGreatgBritainging1992gasgHumangResourcegManagement:gStrategygandgActiongS
econdgeditiongpublishedgasgStrategicgHumangResourcegManagement:gAgGuidegtogActiong2000gTh
irdgeditiong2006
Apartgfromganygfairgdealinggforgthegpurposesgofgresearchgorgprivategstudy,gorgcriticismgorgr
eview,gasgpermittedgundergthegCopyright,gDesignsgandgPatentsgActg1988,gthisgpublicationgma
ygonlygbegreproduced,gstoredgorgtransmitted,ginganygformgorgbyganygmeans,gwithgthegpriorg
permissiongingwritinggofgthegpublishers,gorgingthegcasegofgreprographicgreproductiongingacc
or-
gdancegwithgthegtermsgandglicencesgissuedgbygthegCLA.gEnquiriesgconcerninggreproduction
goutsidegthesegtermsgshouldgbegsentgtogthegpublishersgatgthegundermentionedgaddresses:
120gPentonvillegRoad 525gSouthg4thgStreet,g#241
LondongN1g9JN PhiladelphiagPAg19147
UnitedgKingdom USA
www.kogan-page.co.uk
©gMichaelgArmstrong,g1992,g2000,g2006
ThegrightgofgMichaelgArmstronggtogbegidentifiedgasgthegauthorgofgthisgworkghasgbeengassert
edgbyghimgingaccordancegwithgthegCopyright,gDesignsgandgPatentsgActg1988.
ISBNg0g7494g4511g4
Britishg Libraryg Cataloguing-in-Publicationg Data
AgCIPgrecordgforgthisgbookgisgavailablegfromgthegBritishgLibrary.
Libraryg ofg Congressg Cataloging-in-Publicationg Data
Armstrong,gMichael,g1928–
Strategicghumangresourcegmanagementg:gagguidegtogactiong/gMicha
elgArmstrong.--g3rdged.
p.g cm.
Includesgbibliographicalgreferencesgandgindex.gISB
Ng0-7494-4511-4
1.gPersonnelgmanagement.gI.gTitle
.gHF5549.A89784g2005
658.3'01--dc22
2005024402
TypesetgbygSaxongGraphicsgLtd,gDerby
PrintedgandgboundgingthegUnitedgStatesgbygThomson-Shore,gInc.
STRATEGIC HUMA
g
N RESOURCE MANA
g g
GEMENT
, iii
STRATEGIC HUMA g
N RESOURCE MANA
g g
GEMENT
A GUIDE TO ACTION
g g g
3RDgEDITION
g
LondongandgPhiladelphia
, iv
Publisher’sg note
Everygpossiblegeffortghasgbeengmadegtogensuregthatgtheginformationgcontainedgingthisgbook
gisgaccurategatgthegtimegofggoinggtogpress,gandgthegpublishersgandgauthorsgcannotgacceptgres
ponsi-
gbilitygforganygerrorsgorgomissions,ghowevergcaused.gNogresponsibilitygforglossgorgdamagegoc
ca-
gsionedgtoganygpersongacting,gorgrefraininggfromgaction,gasgagresultgofgthegmaterialgingthisgp
ublicationgcangbegacceptedgbygthegeditor,gthegpublishergorgthegauthor.
FirstgpublishedgingGreatgBritainging1992gasgHumangResourcegManagement:gStrategygandgActiongS
econdgeditiongpublishedgasgStrategicgHumangResourcegManagement:gAgGuidegtogActiong2000gTh
irdgeditiong2006
Apartgfromganygfairgdealinggforgthegpurposesgofgresearchgorgprivategstudy,gorgcriticismgorgr
eview,gasgpermittedgundergthegCopyright,gDesignsgandgPatentsgActg1988,gthisgpublicationgma
ygonlygbegreproduced,gstoredgorgtransmitted,ginganygformgorgbyganygmeans,gwithgthegpriorg
permissiongingwritinggofgthegpublishers,gorgingthegcasegofgreprographicgreproductiongingacc
or-
gdancegwithgthegtermsgandglicencesgissuedgbygthegCLA.gEnquiriesgconcerninggreproduction
goutsidegthesegtermsgshouldgbegsentgtogthegpublishersgatgthegundermentionedgaddresses:
120gPentonvillegRoad 525gSouthg4thgStreet,g#241
LondongN1g9JN PhiladelphiagPAg19147
UnitedgKingdom USA
www.kogan-page.co.uk
©gMichaelgArmstrong,g1992,g2000,g2006
ThegrightgofgMichaelgArmstronggtogbegidentifiedgasgthegauthorgofgthisgworkghasgbeengassert
edgbyghimgingaccordancegwithgthegCopyright,gDesignsgandgPatentsgActg1988.
ISBNg0g7494g4511g4
Britishg Libraryg Cataloguing-in-Publicationg Data
AgCIPgrecordgforgthisgbookgisgavailablegfromgthegBritishgLibrary.
Libraryg ofg Congressg Cataloging-in-Publicationg Data
Armstrong,gMichael,g1928–
Strategicghumangresourcegmanagementg:gagguidegtogactiong/gMicha
elgArmstrong.--g3rdged.
p.g cm.
Includesgbibliographicalgreferencesgandgindex.gISB
Ng0-7494-4511-4
1.gPersonnelgmanagement.gI.gTitle
.gHF5549.A89784g2005
658.3'01--dc22
2005024402
TypesetgbygSaxongGraphicsgLtd,gDerby
PrintedgandgboundgingthegUnitedgStatesgbygThomson-Shore,gInc.
