Organizationald Behaviour 1
Management Concepts and Pr d d d
actices
DIRECTORATE OF DISTANCE & CONTINUING EDUCATION
d d d d d
Utkal University, Bhubaneswar-
d d
7, Odisha Email:
d d d
.indWebsite:dwww.ddceutkal.ac.in
,2 IntroductiondtodOrganizationaldBehaviour
©dDirectoratedofdDistanced&dContinuingdEducation,dUtkaldUniversity,dVanidVihar,dBhubaneswar-751007
ThedstudydmaterialdisddevelopeddexclusivelydfordthedusedofdthedstudentsdadmitteddunderdDDCE,dUtkaldUniversity.
NamedofdthedStudydMaterial:dHumandResourcedManagementdISB
Nd:d…………………………………….
Author’sdName:
Dr.dUllasdChandradDasdD
r.dAjitdKumardMishra
EditeddanddRevieweddby:
Dr.dS.dK.dAcharyad
Dr.dB.dR.dMishradD
r.dR.dR.dDas
YeardofdPrint:d2019
No.dofdCopies:d2000
Printeddby:
EXCELdBOOKSdPRIVATEdLIMITED
Regd.dOffice:dE-77,dSouthdExt.dPart-I,dDelhi-110049
CorporatedOffice:dPlotdNo.d1E/14,dJhandewalandExtension,dNewdDelhid110055dSal
esdOffice:d81,dShyamlaldMarg,dDaryaganj,dDelhi-110002
d +91-8800697053,d +91-011-47520129
/@excelbooks.co
d
m
d www.excelbooks.com
For:
DirectoratedofdDistanced&dContinuingdEducationdUtk
aldUniversity,dVanidVihar,dBhubanesward-
d751007dwww.ddceutkal.ac.in
,Organizationald Behaviour 3
DIRECTORATEdOFdDISTANCEd&dCONTINUINGdEDUCATIONdUTKA
LdUNIVERSITY,dVANIdVIHAR
BHUBANESWAR-751007
From the Director’s Desk
d d d
ThedDirectoratedofdDistanced&dContinuingdEducation,doriginallydestablisheddasdthedUniversitydEve
ningdCollegedwaydbackdind1962dhasdtravelleddadlongdwaydindthedlastd52dyears.d‘EDUCATIONdFORdALL’disdo
urdmotto.dIncreasinglydthedOpendanddDistancedLearningdinstitutionsdaredaspiringdtodprovidededucationdf
ordanyone,danytimedanddanywhere.dDDCE,dUtkaldUniversitydhasdbeendconstantlydstrivingdtodrisedupdtodt
hedchallengesdofdOpendDistancedLearningdsystem.dNearlydonedlakhdstudentsdhavedpasseddthroughdthedp
ortalsdofdthisdgreatdtempledofdlearning.dWedmaydnotdhavednumerousdgreatdtalesdofdoutstandingdacadem
icdachievementsdbutdwedhavedgreatdtalesdofdsuccessdindlife,dofdrecoveringdlostdopportunities,dtremendo
usdsatisfactiondindlife,dturningdpointsdindcareerdanddthosedwhodfeeldthatdwithoutdusdtheydwoulddnotdbed
wheredtheydaredtoday.dTheredaredalsodflashesdwhendourdstudentsdfiguredindbestdtendindtheirdhonoursdsu
bjects.dOurdstudentsdmustdbedfreedfromddespairdanddnegativedattitude.dTheydmustdbedenthusiastic,dfulld
ofdenergydanddconfidentdofdtheirdfuture.dTodmeetdthedneedsdofdqualitydenhancementdanddtodaddressdth
edqualitydconcernsdofdourdstakeholdersdoverdthedyears,dwedaredswitchingdoverdtodself-
instructionaldmaterialdprinteddcourseware.dWedaredsuredthatdstudentsdwoulddgodbeyonddthedcoursewa
redprovideddbydus.dWedaredawaredthatdmostdofdyoudaredworkingdanddhavedalsodfamilydresponsibility.dPle
asedrememberdthatdonlydadbusydpersondhasdtimedfordeverythingdanddadlazydpersondhasdnone.dWedaredsu
re,dthatdyoudwilldbedabledtodchalkdoutdadwelldplanneddprogrammedtodstudydthedcourseware.dBydchoosing
dtodpursuedadcoursedinddistancedmode,dyoudhavedmadedadcommitmentdfordself-
improvementdanddacquiringdhigherdeducationaldqualification.dYoudshoulddrisedupdtodyourdcommitment.
dEverydstudentdmustdgodbeyonddthedstandarddbooksdanddself-
instructionaldcoursedmaterial.dYoudshoulddreaddnumberdofdbooksdanddusedICTdlearningdresourcesdlikedth
edinternet,dtelevisiondanddradiodprogrammesdetc.dAsdonlydlimiteddnumberdofdclassesdwilldbedheld,dadstud
entdshoulddcomedtodthedpersonaldcontactdprogrammedwelldprepared.dThedPCPdshoulddbeduseddfordclarif
icationdofddoubtdanddcounseling.dThisdcandonlydhappendifdyoudreaddthedcoursedmaterialdbeforedPCP.dYo
udcandalwaysdmaildyourdfeedbackdondthedcoursewaredtodus.dItdisdverydimportantdthatdonedshouldddiscuss
dthedcontentsdofdthedcoursedmaterialsdwithdotherdfellowdlearners.
Wedwishdyoudhappydreading.
DIRECTOR
,
Management Concepts and Pr d d d
actices
DIRECTORATE OF DISTANCE & CONTINUING EDUCATION
d d d d d
Utkal University, Bhubaneswar-
d d
7, Odisha Email:
d d d
.indWebsite:dwww.ddceutkal.ac.in
,2 IntroductiondtodOrganizationaldBehaviour
©dDirectoratedofdDistanced&dContinuingdEducation,dUtkaldUniversity,dVanidVihar,dBhubaneswar-751007
ThedstudydmaterialdisddevelopeddexclusivelydfordthedusedofdthedstudentsdadmitteddunderdDDCE,dUtkaldUniversity.
NamedofdthedStudydMaterial:dHumandResourcedManagementdISB
Nd:d…………………………………….
Author’sdName:
Dr.dUllasdChandradDasdD
r.dAjitdKumardMishra
EditeddanddRevieweddby:
Dr.dS.dK.dAcharyad
Dr.dB.dR.dMishradD
r.dR.dR.dDas
YeardofdPrint:d2019
No.dofdCopies:d2000
Printeddby:
EXCELdBOOKSdPRIVATEdLIMITED
Regd.dOffice:dE-77,dSouthdExt.dPart-I,dDelhi-110049
CorporatedOffice:dPlotdNo.d1E/14,dJhandewalandExtension,dNewdDelhid110055dSal
esdOffice:d81,dShyamlaldMarg,dDaryaganj,dDelhi-110002
d +91-8800697053,d +91-011-47520129
/@excelbooks.co
d
m
d www.excelbooks.com
For:
DirectoratedofdDistanced&dContinuingdEducationdUtk
aldUniversity,dVanidVihar,dBhubanesward-
d751007dwww.ddceutkal.ac.in
,Organizationald Behaviour 3
DIRECTORATEdOFdDISTANCEd&dCONTINUINGdEDUCATIONdUTKA
LdUNIVERSITY,dVANIdVIHAR
BHUBANESWAR-751007
From the Director’s Desk
d d d
ThedDirectoratedofdDistanced&dContinuingdEducation,doriginallydestablisheddasdthedUniversitydEve
ningdCollegedwaydbackdind1962dhasdtravelleddadlongdwaydindthedlastd52dyears.d‘EDUCATIONdFORdALL’disdo
urdmotto.dIncreasinglydthedOpendanddDistancedLearningdinstitutionsdaredaspiringdtodprovidededucationdf
ordanyone,danytimedanddanywhere.dDDCE,dUtkaldUniversitydhasdbeendconstantlydstrivingdtodrisedupdtodt
hedchallengesdofdOpendDistancedLearningdsystem.dNearlydonedlakhdstudentsdhavedpasseddthroughdthedp
ortalsdofdthisdgreatdtempledofdlearning.dWedmaydnotdhavednumerousdgreatdtalesdofdoutstandingdacadem
icdachievementsdbutdwedhavedgreatdtalesdofdsuccessdindlife,dofdrecoveringdlostdopportunities,dtremendo
usdsatisfactiondindlife,dturningdpointsdindcareerdanddthosedwhodfeeldthatdwithoutdusdtheydwoulddnotdbed
wheredtheydaredtoday.dTheredaredalsodflashesdwhendourdstudentsdfiguredindbestdtendindtheirdhonoursdsu
bjects.dOurdstudentsdmustdbedfreedfromddespairdanddnegativedattitude.dTheydmustdbedenthusiastic,dfulld
ofdenergydanddconfidentdofdtheirdfuture.dTodmeetdthedneedsdofdqualitydenhancementdanddtodaddressdth
edqualitydconcernsdofdourdstakeholdersdoverdthedyears,dwedaredswitchingdoverdtodself-
instructionaldmaterialdprinteddcourseware.dWedaredsuredthatdstudentsdwoulddgodbeyonddthedcoursewa
redprovideddbydus.dWedaredawaredthatdmostdofdyoudaredworkingdanddhavedalsodfamilydresponsibility.dPle
asedrememberdthatdonlydadbusydpersondhasdtimedfordeverythingdanddadlazydpersondhasdnone.dWedaredsu
re,dthatdyoudwilldbedabledtodchalkdoutdadwelldplanneddprogrammedtodstudydthedcourseware.dBydchoosing
dtodpursuedadcoursedinddistancedmode,dyoudhavedmadedadcommitmentdfordself-
improvementdanddacquiringdhigherdeducationaldqualification.dYoudshoulddrisedupdtodyourdcommitment.
dEverydstudentdmustdgodbeyonddthedstandarddbooksdanddself-
instructionaldcoursedmaterial.dYoudshoulddreaddnumberdofdbooksdanddusedICTdlearningdresourcesdlikedth
edinternet,dtelevisiondanddradiodprogrammesdetc.dAsdonlydlimiteddnumberdofdclassesdwilldbedheld,dadstud
entdshoulddcomedtodthedpersonaldcontactdprogrammedwelldprepared.dThedPCPdshoulddbeduseddfordclarif
icationdofddoubtdanddcounseling.dThisdcandonlydhappendifdyoudreaddthedcoursedmaterialdbeforedPCP.dYo
udcandalwaysdmaildyourdfeedbackdondthedcoursewaredtodus.dItdisdverydimportantdthatdonedshouldddiscuss
dthedcontentsdofdthedcoursedmaterialsdwithdotherdfellowdlearners.
Wedwishdyoudhappydreading.
DIRECTOR
,
