, Young: Kinn's The Medical Assistant, 11th Edition
m m m m m m
Chapterm01:mBecomingmamSuccessfulmStudent
m TestmBank
COMPLETION
1. Medicalmassistantsmplaymamvitalmroleminmthemhealthcaremteam mand maremexpected mtomdispla
ymsuchm
asmdependability,mrespectfulmpatient mcare,mempathy,minitiative,mpositiv
emattitude,mand mteamwork.
ANS:
professionalmbehaviors
Professionalmbehaviorsmaremactionsmthat midentifymthemmedicalmassistant masmammembermof mthemhe
althcaremprofession.
PTS: 1
2. Learningmstylesmaremdetermined mbymyourmindividualmmethod mof m
,mormexamining
,mnew mmaterialmand mthemwaymyoumprocessmit mormmakemit myourmown.
ANS:
perceiving
Perceivingmismthemmethod mindividualsmusemtomexamineminformationmand mrecognizemit masmre
al.mPTS: 1
3. canmevaluatemconflictingminformationmand mmakemamdecisionmtomact mbased m
onmtheirmknowledgemand mwillingnessmtombemopenmminded mabout mallmpossibilities.
ANS:
Criticalmthinkers
Criticalmthinkingminvolvesmconsideringmallmaspectsmof mamsituationmwhenmmakingmdecisionsmormb
eforemtakingmaction.
PTS: 1
REF:
Affect:mI.m1.mApplymcriticalmthinkingmskillsminmperformingmpatient massessment ma
nd mcare
4. Learningm
aremthemwaysmthat myoumlikemtomlearnmand mthat mhavemprovenmsuccessf
ulminmthempast.
ANS:
Copyright m©m2011 mby mSaunders,man maffiliatemof mElseviermI
nc.
,preferences
Learningmpreferencesmdeterminemindividualmlearningmmethods.
Copyright m©m2011 mby mSaunders,man maffiliatemof mElseviermI
nc.
, Test mBank 1-2
PTS: 1
5. Problemmsolvingmand m management mtechniquesmaremkeysmtomyourmsuccess.
ANS:
conflict
Conflict mmanagement minvolvesmattemptingmtomresolvemanmissueminmamprivatemplace,mclearlym
statingmyourmfeelingsmabout mthemsituation,mand mworkingmtogethermtomreachmamsolution.
PTS: 1
6. Themfirst mstepmtomreachingmamsolutionmtomamproblemmormconflict mismtomidentifymthe
.
ANS:
problemmcen
tralmissue
Themcausemof mthemconflict mmust mbemidentified mbeforemsolutionsmcanmbemresearche
d.mPTS:1
7. Methodsmformdeterminingmpossiblemsolutionsmtomamconflict maremtombrainstormmormtommakema(n)
list.
ANS:
prosmand mcons
Developingmamprosmand mconsmlist mhelpsmthemindividualmidentifympossiblemsolution
s.mPTS: 1
8. Oncemyoumhavemdecided monmamsolutionmtomthemproblem,mit mismessentialmtom
themo
utcomesmof myourmsolutionmand mdecidemwhethermit msolved mthemproblemmormwhethermanothe
rmapproachmshould mbemtried.
ANS:
evaluate
Evaluatingmthemoutcomemof mthemattempted msolutionmhelpsmdeterminemwhethermit mismthem
correct monemormwhethermanmalternatemsolutionmshould mbemtried.
PTS: 1
9. allowsmyoumtomexpressmyourmthoughtsmand mfeelingsmhonestlymand menablesmy
oumtomstand mupmformyourself minmamreasonablemand mrationalmmannermwithout manmemotionalm
scene.
ANS:
Copyright m©m2011 mby mSaunders,man maffiliatemof mElseviermI
nc.
m m m m m m
Chapterm01:mBecomingmamSuccessfulmStudent
m TestmBank
COMPLETION
1. Medicalmassistantsmplaymamvitalmroleminmthemhealthcaremteam mand maremexpected mtomdispla
ymsuchm
asmdependability,mrespectfulmpatient mcare,mempathy,minitiative,mpositiv
emattitude,mand mteamwork.
ANS:
professionalmbehaviors
Professionalmbehaviorsmaremactionsmthat midentifymthemmedicalmassistant masmammembermof mthemhe
althcaremprofession.
PTS: 1
2. Learningmstylesmaremdetermined mbymyourmindividualmmethod mof m
,mormexamining
,mnew mmaterialmand mthemwaymyoumprocessmit mormmakemit myourmown.
ANS:
perceiving
Perceivingmismthemmethod mindividualsmusemtomexamineminformationmand mrecognizemit masmre
al.mPTS: 1
3. canmevaluatemconflictingminformationmand mmakemamdecisionmtomact mbased m
onmtheirmknowledgemand mwillingnessmtombemopenmminded mabout mallmpossibilities.
ANS:
Criticalmthinkers
Criticalmthinkingminvolvesmconsideringmallmaspectsmof mamsituationmwhenmmakingmdecisionsmormb
eforemtakingmaction.
PTS: 1
REF:
Affect:mI.m1.mApplymcriticalmthinkingmskillsminmperformingmpatient massessment ma
nd mcare
4. Learningm
aremthemwaysmthat myoumlikemtomlearnmand mthat mhavemprovenmsuccessf
ulminmthempast.
ANS:
Copyright m©m2011 mby mSaunders,man maffiliatemof mElseviermI
nc.
,preferences
Learningmpreferencesmdeterminemindividualmlearningmmethods.
Copyright m©m2011 mby mSaunders,man maffiliatemof mElseviermI
nc.
, Test mBank 1-2
PTS: 1
5. Problemmsolvingmand m management mtechniquesmaremkeysmtomyourmsuccess.
ANS:
conflict
Conflict mmanagement minvolvesmattemptingmtomresolvemanmissueminmamprivatemplace,mclearlym
statingmyourmfeelingsmabout mthemsituation,mand mworkingmtogethermtomreachmamsolution.
PTS: 1
6. Themfirst mstepmtomreachingmamsolutionmtomamproblemmormconflict mismtomidentifymthe
.
ANS:
problemmcen
tralmissue
Themcausemof mthemconflict mmust mbemidentified mbeforemsolutionsmcanmbemresearche
d.mPTS:1
7. Methodsmformdeterminingmpossiblemsolutionsmtomamconflict maremtombrainstormmormtommakema(n)
list.
ANS:
prosmand mcons
Developingmamprosmand mconsmlist mhelpsmthemindividualmidentifympossiblemsolution
s.mPTS: 1
8. Oncemyoumhavemdecided monmamsolutionmtomthemproblem,mit mismessentialmtom
themo
utcomesmof myourmsolutionmand mdecidemwhethermit msolved mthemproblemmormwhethermanothe
rmapproachmshould mbemtried.
ANS:
evaluate
Evaluatingmthemoutcomemof mthemattempted msolutionmhelpsmdeterminemwhethermit mismthem
correct monemormwhethermanmalternatemsolutionmshould mbemtried.
PTS: 1
9. allowsmyoumtomexpressmyourmthoughtsmand mfeelingsmhonestlymand menablesmy
oumtomstand mupmformyourself minmamreasonablemand mrationalmmannermwithout manmemotionalm
scene.
ANS:
Copyright m©m2011 mby mSaunders,man maffiliatemof mElseviermI
nc.
