2
Kendall & Kendall g g
Systems Analysis and Design, 9e
g g g g
Understanding and Modeling Organizational g g g g
Systems
Kendallg&gKendall Copyrightg©g2014gPearsongEducation,gInc.gPublishinggasgPrenticegHall
, Learning Objectives g
• Understand that organizations and their memb g g g g g
ers are systems and that analysts need to take a
g g g g g g g g g g
systems perspective. g
• Depict systems graphically using context-
g g g g
level data flow diagrams, and entity-
g g g g g
relationship models, use cases, and use case sce g g g g g g g
narios.
• Recognize that different levels of manage g g g g g
ment require different systems.
g g g
• Comprehend that organizational culture imp g g g g
acts the design of information systems.
g g g g g
Kendallg&gKendall Copyrightg©g2014gPearsongEducation,gInc.gPublishinggasgPrenticegHall 2-2
, Three Main Forces Interacting to Shap
g g g g g
e Organizations
g
• Levels of management
g g
• Design of organizations
g g
• Organizational cultures g
Kendallg&gKendall Copyrightg©g2014gPearsongEducation,gInc.gPublishinggasgPrenticegHall 2-3
, Organizations Are Composed of Interr g g g g
elated Subsystems g
• Influenced by levels of management d g g g g g
ecision makers that cut horizontally acr
g g g g g
oss the organizational system
g g g
• Operations
• Middle management g
• Strategic management g
• Influenced by organizational cultures a g g g g
nd subculturesg
Kendallg&gKendall Copyrightg©g2014gPearsongEducation,gInc.gPublishinggasgPrenticegHall 2-4
Kendall & Kendall g g
Systems Analysis and Design, 9e
g g g g
Understanding and Modeling Organizational g g g g
Systems
Kendallg&gKendall Copyrightg©g2014gPearsongEducation,gInc.gPublishinggasgPrenticegHall
, Learning Objectives g
• Understand that organizations and their memb g g g g g
ers are systems and that analysts need to take a
g g g g g g g g g g
systems perspective. g
• Depict systems graphically using context-
g g g g
level data flow diagrams, and entity-
g g g g g
relationship models, use cases, and use case sce g g g g g g g
narios.
• Recognize that different levels of manage g g g g g
ment require different systems.
g g g
• Comprehend that organizational culture imp g g g g
acts the design of information systems.
g g g g g
Kendallg&gKendall Copyrightg©g2014gPearsongEducation,gInc.gPublishinggasgPrenticegHall 2-2
, Three Main Forces Interacting to Shap
g g g g g
e Organizations
g
• Levels of management
g g
• Design of organizations
g g
• Organizational cultures g
Kendallg&gKendall Copyrightg©g2014gPearsongEducation,gInc.gPublishinggasgPrenticegHall 2-3
, Organizations Are Composed of Interr g g g g
elated Subsystems g
• Influenced by levels of management d g g g g g
ecision makers that cut horizontally acr
g g g g g
oss the organizational system
g g g
• Operations
• Middle management g
• Strategic management g
• Influenced by organizational cultures a g g g g
nd subculturesg
Kendallg&gKendall Copyrightg©g2014gPearsongEducation,gInc.gPublishinggasgPrenticegHall 2-4