89
r r
lOMoAR cPSD| 144470
Test Bank for Leading and
r r r r r
Managing in Nursing 7th E r r r r
dition (chapters r
1-
30) 2023 updated NEW rat
r r r
edpass!!!
.
Yoder-Wise: Leading and Managing in Nursing, 7th Edition
r r r r r r r
, 89
r r
lOMoAR cPSD| 144470
MULTIPLErCHOICE
1. Arnursermanagerrofrar20-
bedrmedicalrunitrfindsrthatr80%rofrtherpatientsrarerolderradults.rSherisraskedrtorassessrandradaptr
therunitrtorbetterrmeetrtheruniquerneedsrofrtherolderradultrpatient.rUsingrcomplexityrprinciples,r
whatrwouldrbertherbestrapproachrtortakerforrimplementationrofrthisrchange?
a. Leveragertherhierarchicalrmanagementrpositionrtorgetrunitrstaffrinvolvedrinrassessmentran
drplanning.
b. Engagerinvolvedrstaffratrallrlevelsrinrtherdecision-makingrprocess.
c. Focusrtherassessmentronrtherunitrandromitrtherhospitalrandrcommunityrenvironment.
d. Hirerargeriatricrspecialistrtoroverseerandrcontrolrtherproject.
ANS:rB
Complexityrtheoryrsuggestsrthatrsystemsrinteractrandradaptrandrthatrdecisionrmakingroccursrthr
oughoutrthersystems,rasropposedrtorbeingrheldrinrarhierarchy.rInrcomplexityrtheory,reveryrvoicer
counts,randrtherefore,rallrlevelsrofrstaffrwouldrberinvolvedrinrdecisionrmaking.
TOP:rAONErcompetency:rCommunicationrandrRelationship-Building
2. Arunitrmanagerrofrar25-
bedrmedical/surgicalrarearreceivesrarphonercallrfromrarnurserwhorhasrcalledrinrsickrfivert
imesrinrtherpastrmonth.rHertellsrthermanagerrthatrherveryrmuchrwantsrto
comertorworkrwhenrscheduledrbutrmustroftenrcarerforrhisrwife,rwhorisrundergoingrtreatmentrforr
breastrcancer.rAccordingrtorMaslow’srneedrhierarchyrtheory,rwhatrwouldrbertherbest
NURSINGTB.COM approach to satisfying the needs of this nurse, other staff, and
r r r r r r r r r r r
patients?
a. Linerupragencyrnursesrwhorcanrbercalledrinrtorworkronrshortrnotice.
b. Placerthernurseronrunpaidrleaverforrtherremainderrofrhisrwife’srtreatment.
c. Sympathizerwithrthernurse’srdilemmarandrletrtherchargernurserknowrthatrthisrnur
sermayrbercallingrinrfrequentlyrinrtherfuture.
d. Workrwithrthernurse,rstaffingroffice,randrotherrnursesrtorarrangerhisrscheduledrda
ysroffraroundrhisrwife’srtreatments.
ANS:rDrPlacingrthernurseronrunpaidrleavermayrthreatenrthernurse’srcapacityrtormeetrphysiologicrnee
dsrandrdemotivaterthernurse.rUnsatisfactoryrcoveragerofrshiftsronrshortrnoticercouldraffectrpatientr
carerandrthreatenrtherneedsrofrstaffrtorfeelrcompetent.rArrangingrtherscheduleraroundrtherwife’srne
edsrmeetsrtherneedsrofrtherstaffrandrofrpatientsrwhilersatisfyingrthernurse’srneedrforraffiliation.
TOP:rAONErcompetency:rCommunicationrandrRelationship-Building
, 89
r r
lOMoAR cPSD| 144470
LeadingrandrManagingrinrNursingr7thrEditionrYoder-WiserTestrBank
3. Argrievancerbroughtrbyrarstaffrnurseragainstrtherunitrmanagerrrequiresrmediation.rAtrther
firstrmediationrsession,rtherstaffrnurserrepeatedlyrcallsrtherunitrmanager’sractionsrunfair,
randrtherunitrmanagerrcontinuesrtorreiteratertherreasonsrforrtheractions.rWhatrwouldrberth
erbestrcourserofractionratrthisrtime?
a. Sendrthertwordisputantsrawayrtorreachrtheirrownrresolution.
b. Involveranotherrstaffrnurserinrtherdiscussionrforrclarityrissues.
c. Askreachrpartyrtorexaminertheirrownrmotivesrandrissuesrinrtherconflict.
d. Continuertorlistenrasrtherpartiesrrepeatrtheirrthoughtsrandrfeelingsraboutrtherco
nflict.
ANS:rC
Forrresolutionrofrconflict,ronershouldraddressrtherinterestsrandrinvolvementrofrparticipantsrinrtherc
onflictrbyrexaminingrtherrealrissuesrofrallrparties.
TOP:rAONErcompetency:rCommunicationrandrRelationship-Building
4. Atrarsecondrnegotiationrsession,rtherunitrmanagerrandrstaffrnurserarerunablertorreachrarre
solution.rWhatrisrtherappropriaternextrstep?
a. Arrangeranotherrmeetingrinrarweek’srtimersorasrtorallowrarcooling-offrperiod.
b. Elevaterthernextrnegationrsessionrtorthernextrmanager,ronerlevelr above.
c. Insistrthatrparticipantsrcontinuertortalkruntilrarresolutionrhasrbeenrreached.
d. Backrtherunitrmanager’sractionsrandrendrtherdispute.
ANS:rB
Partrofrleadershiprisrunderstandingrconflictrresolutionrandrabilityrtornegotiaterandrmanagerforrreso
lutionrofrissuesrandrconcerns.rThisrsituationrhasrfailedrarsecondrnegotiationrsession,relevationrtorar
managerrwithradditionalrtrainingrtorfacilitaterconflictrresolutionrisrimportantratrthisrpoint.
TOP:rAONErcompetency:rCommunicationrandrRelationship-Building
5. ThermanagerrofrarsurgicalrarearhasrarvisionrforrtherfuturerthatrrequiresrtheradditionrofrRNr
assistantsrorrunlicensedrpersonsrtorfeed,rbathe,randrambulaterpatients.rTherRNsronrtherst
aff
NURSINGTB.COM
, 89
r r
lOMoAR cPSD| 144470
LeadingrandrManagingrinrNursingr7thrEditionrYoder-WiserTestrBank
Stuvia.comr-rTherMarketplacertorBuyrandrSellryourrStudyrMaterial
haveralwaysrpracticedrinrarprimaryrnursing-deliveryrsystemrandrarerveryrresistantrtorthisridea.
Whatrwouldrbertherbestrinitialrstrategyrforrimplementationrofrthisrchange?
NURSINGTB.COM
a. ExploringrthervaluesrandrfeelingsrofrtherRNrgrouprinrrelationshiprtorthisrchange
b. LeavingrtherRNsralonerforrartimersortheyrcanrthinkraboutrtherchangerbeforeritrisrimplemented
c. DroppingrtheridearandrtryingrforrtherchangerinraryearrorrsorwhenrsomerofrtherpresentrRNsrhaver
retired
d. HiringrtherassistantsrandrallowingrtherRNsrtorseerwhatrgoodradditionsrtheyrare
ANS:rA
Influencingrothersrrequiresremotionalrintelligencerinrdomainsrsuchrasrempathy,rhandlingrrelation
ships,rdeepeningrself-
awarenessrinrselfrandrothers,rmotivatingrothers,randrmanagingremotions.rMotivatingrothersrrecog
nizesrthatrvaluesrarerpowerfulrforcesrthatrinfluenceracceptancerofrchange.rLeavingrtherRNsralonerf
orrarperiodrofrtimerbeforerimplementationrdoesrnotrprovideropportunityrtorexplorerdifferentrpersp
ectivesrandrvalues.rAvoidingrdiscussionruntilrtherteamrchangesrmayrnotrpromoteradoptionrofrtherc
hangeruntilrthererisropportunityrtorexplorerperspectivesrandrvaluesrrelatedrtortherchange.rHiringrof
rtherassistantsrdemonstratesrlackrofrempathyrforrtherperspectivesrofrtherRNrstaff.
TOP:rAONErcompetency:rKnowledgerofrtherHealthrCarerEnvironment
NURSINGTB.COM
DownloadedrbyrSallyrWinkr()
r r
lOMoAR cPSD| 144470
Test Bank for Leading and
r r r r r
Managing in Nursing 7th E r r r r
dition (chapters r
1-
30) 2023 updated NEW rat
r r r
edpass!!!
.
Yoder-Wise: Leading and Managing in Nursing, 7th Edition
r r r r r r r
, 89
r r
lOMoAR cPSD| 144470
MULTIPLErCHOICE
1. Arnursermanagerrofrar20-
bedrmedicalrunitrfindsrthatr80%rofrtherpatientsrarerolderradults.rSherisraskedrtorassessrandradaptr
therunitrtorbetterrmeetrtheruniquerneedsrofrtherolderradultrpatient.rUsingrcomplexityrprinciples,r
whatrwouldrbertherbestrapproachrtortakerforrimplementationrofrthisrchange?
a. Leveragertherhierarchicalrmanagementrpositionrtorgetrunitrstaffrinvolvedrinrassessmentran
drplanning.
b. Engagerinvolvedrstaffratrallrlevelsrinrtherdecision-makingrprocess.
c. Focusrtherassessmentronrtherunitrandromitrtherhospitalrandrcommunityrenvironment.
d. Hirerargeriatricrspecialistrtoroverseerandrcontrolrtherproject.
ANS:rB
Complexityrtheoryrsuggestsrthatrsystemsrinteractrandradaptrandrthatrdecisionrmakingroccursrthr
oughoutrthersystems,rasropposedrtorbeingrheldrinrarhierarchy.rInrcomplexityrtheory,reveryrvoicer
counts,randrtherefore,rallrlevelsrofrstaffrwouldrberinvolvedrinrdecisionrmaking.
TOP:rAONErcompetency:rCommunicationrandrRelationship-Building
2. Arunitrmanagerrofrar25-
bedrmedical/surgicalrarearreceivesrarphonercallrfromrarnurserwhorhasrcalledrinrsickrfivert
imesrinrtherpastrmonth.rHertellsrthermanagerrthatrherveryrmuchrwantsrto
comertorworkrwhenrscheduledrbutrmustroftenrcarerforrhisrwife,rwhorisrundergoingrtreatmentrforr
breastrcancer.rAccordingrtorMaslow’srneedrhierarchyrtheory,rwhatrwouldrbertherbest
NURSINGTB.COM approach to satisfying the needs of this nurse, other staff, and
r r r r r r r r r r r
patients?
a. Linerupragencyrnursesrwhorcanrbercalledrinrtorworkronrshortrnotice.
b. Placerthernurseronrunpaidrleaverforrtherremainderrofrhisrwife’srtreatment.
c. Sympathizerwithrthernurse’srdilemmarandrletrtherchargernurserknowrthatrthisrnur
sermayrbercallingrinrfrequentlyrinrtherfuture.
d. Workrwithrthernurse,rstaffingroffice,randrotherrnursesrtorarrangerhisrscheduledrda
ysroffraroundrhisrwife’srtreatments.
ANS:rDrPlacingrthernurseronrunpaidrleavermayrthreatenrthernurse’srcapacityrtormeetrphysiologicrnee
dsrandrdemotivaterthernurse.rUnsatisfactoryrcoveragerofrshiftsronrshortrnoticercouldraffectrpatientr
carerandrthreatenrtherneedsrofrstaffrtorfeelrcompetent.rArrangingrtherscheduleraroundrtherwife’srne
edsrmeetsrtherneedsrofrtherstaffrandrofrpatientsrwhilersatisfyingrthernurse’srneedrforraffiliation.
TOP:rAONErcompetency:rCommunicationrandrRelationship-Building
, 89
r r
lOMoAR cPSD| 144470
LeadingrandrManagingrinrNursingr7thrEditionrYoder-WiserTestrBank
3. Argrievancerbroughtrbyrarstaffrnurseragainstrtherunitrmanagerrrequiresrmediation.rAtrther
firstrmediationrsession,rtherstaffrnurserrepeatedlyrcallsrtherunitrmanager’sractionsrunfair,
randrtherunitrmanagerrcontinuesrtorreiteratertherreasonsrforrtheractions.rWhatrwouldrberth
erbestrcourserofractionratrthisrtime?
a. Sendrthertwordisputantsrawayrtorreachrtheirrownrresolution.
b. Involveranotherrstaffrnurserinrtherdiscussionrforrclarityrissues.
c. Askreachrpartyrtorexaminertheirrownrmotivesrandrissuesrinrtherconflict.
d. Continuertorlistenrasrtherpartiesrrepeatrtheirrthoughtsrandrfeelingsraboutrtherco
nflict.
ANS:rC
Forrresolutionrofrconflict,ronershouldraddressrtherinterestsrandrinvolvementrofrparticipantsrinrtherc
onflictrbyrexaminingrtherrealrissuesrofrallrparties.
TOP:rAONErcompetency:rCommunicationrandrRelationship-Building
4. Atrarsecondrnegotiationrsession,rtherunitrmanagerrandrstaffrnurserarerunablertorreachrarre
solution.rWhatrisrtherappropriaternextrstep?
a. Arrangeranotherrmeetingrinrarweek’srtimersorasrtorallowrarcooling-offrperiod.
b. Elevaterthernextrnegationrsessionrtorthernextrmanager,ronerlevelr above.
c. Insistrthatrparticipantsrcontinuertortalkruntilrarresolutionrhasrbeenrreached.
d. Backrtherunitrmanager’sractionsrandrendrtherdispute.
ANS:rB
Partrofrleadershiprisrunderstandingrconflictrresolutionrandrabilityrtornegotiaterandrmanagerforrreso
lutionrofrissuesrandrconcerns.rThisrsituationrhasrfailedrarsecondrnegotiationrsession,relevationrtorar
managerrwithradditionalrtrainingrtorfacilitaterconflictrresolutionrisrimportantratrthisrpoint.
TOP:rAONErcompetency:rCommunicationrandrRelationship-Building
5. ThermanagerrofrarsurgicalrarearhasrarvisionrforrtherfuturerthatrrequiresrtheradditionrofrRNr
assistantsrorrunlicensedrpersonsrtorfeed,rbathe,randrambulaterpatients.rTherRNsronrtherst
aff
NURSINGTB.COM
, 89
r r
lOMoAR cPSD| 144470
LeadingrandrManagingrinrNursingr7thrEditionrYoder-WiserTestrBank
Stuvia.comr-rTherMarketplacertorBuyrandrSellryourrStudyrMaterial
haveralwaysrpracticedrinrarprimaryrnursing-deliveryrsystemrandrarerveryrresistantrtorthisridea.
Whatrwouldrbertherbestrinitialrstrategyrforrimplementationrofrthisrchange?
NURSINGTB.COM
a. ExploringrthervaluesrandrfeelingsrofrtherRNrgrouprinrrelationshiprtorthisrchange
b. LeavingrtherRNsralonerforrartimersortheyrcanrthinkraboutrtherchangerbeforeritrisrimplemented
c. DroppingrtheridearandrtryingrforrtherchangerinraryearrorrsorwhenrsomerofrtherpresentrRNsrhaver
retired
d. HiringrtherassistantsrandrallowingrtherRNsrtorseerwhatrgoodradditionsrtheyrare
ANS:rA
Influencingrothersrrequiresremotionalrintelligencerinrdomainsrsuchrasrempathy,rhandlingrrelation
ships,rdeepeningrself-
awarenessrinrselfrandrothers,rmotivatingrothers,randrmanagingremotions.rMotivatingrothersrrecog
nizesrthatrvaluesrarerpowerfulrforcesrthatrinfluenceracceptancerofrchange.rLeavingrtherRNsralonerf
orrarperiodrofrtimerbeforerimplementationrdoesrnotrprovideropportunityrtorexplorerdifferentrpersp
ectivesrandrvalues.rAvoidingrdiscussionruntilrtherteamrchangesrmayrnotrpromoteradoptionrofrtherc
hangeruntilrthererisropportunityrtorexplorerperspectivesrandrvaluesrrelatedrtortherchange.rHiringrof
rtherassistantsrdemonstratesrlackrofrempathyrforrtherperspectivesrofrtherRNrstaff.
TOP:rAONErcompetency:rKnowledgerofrtherHealthrCarerEnvironment
NURSINGTB.COM
DownloadedrbyrSallyrWinkr()
