nonviolent crisis intervention CPI
1. CPI Crisis Development Model< > 1. Anxiety (agitated state).....Supportive
(show empathy)
2. Defensive .....Directive (Give simple clear orders)
3. Acting out person.....Non-violent physical crisis interventions (nonharmful
control positions to be used as a last resort)
4. Tension reduction.....Therapeutic rapport re-establish communication (de-esca-
lated state)
2. Anxiety (Agitated state)< > Noticable increase or change in behavior
such as rocking, fists, crying,sweating, clenched jaw etc)
3. Staff role to Anxiety< > Supportive - Show empathy be non-judgemental
4. Defensive< > Beginning stages of loss of rationality-individual becomes
beligerent and challenges authority.
5. Staff role to defensive< > staff takes control of potentially escalting
situation by giving simple orders, remind student of goals or guidelines.
6. Acting-out Person< > The total loss of control which often results in a
physical acting out episode
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, 7. staff role to Acting-out person< > use safe nonharmful control and
restraint po- sitions used to safely control an individual until he can regain
control of his own behavior. Only use as a last resort.
8. Tension Reduction< > A decrease in physical and emotional energy that
occurs after a person has acted out. Regaining a rational state.
9. Staff role in Tention Reduction< > Therapeutic Rapport - re-establish
communica- tions with individual who is experiencing tension reduction.
10. Proxemics (Personal Space)< > Area surrounding the body that is
considered an extention of self. usually 1.5 - 3 feet
11. Kinesics (body language)< > non-verbal messages transmitted by the
motion and posture of the body. ie facial expressions, gestures.
12. staff body language< > staff's body language can escalate or de escalate a
given situation (use neutral expressions)
13. supportive stance (for staff)< > honor personal
space approach in a non-threatenting/non-challenging
manner
14. Paraverbal communication< > The vocal part of speech which
excludes the actual words one uses
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10
1. CPI Crisis Development Model< > 1. Anxiety (agitated state).....Supportive
(show empathy)
2. Defensive .....Directive (Give simple clear orders)
3. Acting out person.....Non-violent physical crisis interventions (nonharmful
control positions to be used as a last resort)
4. Tension reduction.....Therapeutic rapport re-establish communication (de-esca-
lated state)
2. Anxiety (Agitated state)< > Noticable increase or change in behavior
such as rocking, fists, crying,sweating, clenched jaw etc)
3. Staff role to Anxiety< > Supportive - Show empathy be non-judgemental
4. Defensive< > Beginning stages of loss of rationality-individual becomes
beligerent and challenges authority.
5. Staff role to defensive< > staff takes control of potentially escalting
situation by giving simple orders, remind student of goals or guidelines.
6. Acting-out Person< > The total loss of control which often results in a
physical acting out episode
1/
10
, 7. staff role to Acting-out person< > use safe nonharmful control and
restraint po- sitions used to safely control an individual until he can regain
control of his own behavior. Only use as a last resort.
8. Tension Reduction< > A decrease in physical and emotional energy that
occurs after a person has acted out. Regaining a rational state.
9. Staff role in Tention Reduction< > Therapeutic Rapport - re-establish
communica- tions with individual who is experiencing tension reduction.
10. Proxemics (Personal Space)< > Area surrounding the body that is
considered an extention of self. usually 1.5 - 3 feet
11. Kinesics (body language)< > non-verbal messages transmitted by the
motion and posture of the body. ie facial expressions, gestures.
12. staff body language< > staff's body language can escalate or de escalate a
given situation (use neutral expressions)
13. supportive stance (for staff)< > honor personal
space approach in a non-threatenting/non-challenging
manner
14. Paraverbal communication< > The vocal part of speech which
excludes the actual words one uses
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10
