CPI nonviolent crisis intervention
1. Crisis Development/Behavior Levels < > Anxiety, Defensive, Acting-out , Tension
Reduction
2. Staff Attitudes/Approaches < > Supportive, Directive, Nonviolent Physical Crisis
Intervention, Therapeutic Rapport
3. Anxiety < > A noticeable increase or change in behavior. Ex < > pacing, finger drum-
ming, wringing of hands staring.
4. Supportive < > An empathic, nonjudgmental, approach attempting to alleviate anx- iety.
5. Defensive < > The beginning stage of loss of rationality. At this stage an individual
often becomes belligerent and challenges authority.
6. Acting-Out Person < > Total loss of control, which often results in a physical act-
ing-out episode.
7. Nonviolent Physical Crisis Intervention < > Safe, non-harmful control and re-
straint positions used to safely control an individual until he can regain control of his
behavior. These techniques should be used as a last resort.
8. Tension Reduction < > A decrease in physical and emotional energy that occurs after
a person has acted out, characterized by the regain of rationality.
9. Therapeutic Rapport < > An approach used to re-establish communication with an
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1. Crisis Development/Behavior Levels < > Anxiety, Defensive, Acting-out , Tension
Reduction
2. Staff Attitudes/Approaches < > Supportive, Directive, Nonviolent Physical Crisis
Intervention, Therapeutic Rapport
3. Anxiety < > A noticeable increase or change in behavior. Ex < > pacing, finger drum-
ming, wringing of hands staring.
4. Supportive < > An empathic, nonjudgmental, approach attempting to alleviate anx- iety.
5. Defensive < > The beginning stage of loss of rationality. At this stage an individual
often becomes belligerent and challenges authority.
6. Acting-Out Person < > Total loss of control, which often results in a physical act-
ing-out episode.
7. Nonviolent Physical Crisis Intervention < > Safe, non-harmful control and re-
straint positions used to safely control an individual until he can regain control of his
behavior. These techniques should be used as a last resort.
8. Tension Reduction < > A decrease in physical and emotional energy that occurs after
a person has acted out, characterized by the regain of rationality.
9. Therapeutic Rapport < > An approach used to re-establish communication with an
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