ANSWERS (VERIFIED ANSWERS) |ALREADY GRADED A+||NEWEST UPDATE
1. Anxiety < > A noticeable increase or change in behavior
2. Supportive < > An empathic, non-judgmental approach attempting to alleviate
(Lis- tening, take a break)
3. Defensive < > Beginning stage of loss of rational. (Belligerent, Challenging)
4. Directive < > Staff takes control of the potential escalation. (Timer, Walk)
5. Acting-Out Person < > Total loss of control.
6. Nonviolent Crisis Intervention < > Restraint is last resort
7. Tension Reduction < > Decreases in emotional and physical energy that
occurs after a person acts out, regaining rational.
8. Therapeutic Rapport < > Crying, falling asleep, apologizing, hugging.
9. Proxemics < > 1 1/2-3 feet space (depends on size, gender, cultural)
10. Paraverval Communication < > Tone, Volume, Candance
11. Verbal Escalation Continuum < > Question, Refusal, Release, Intimidation,
Ten- sion Reduction
12. Questioning < > Information seeking
,Challenging- questioning authority, evasive, attempting to draw staff in
13. Questioning interventions < > give arational
response stick to the topic, ignore the challenge
14. Refusal < > non-compliance, loss of rational
15. Refusal Interventions < > set limits- First...Then
16. Release < > verbal acting out and emotional outburst
17. Release interventions < > allow student to act out, remove audience
18. Intimidation < > verbal/nonverbal
19. Intimidation Intervention < > seek assistance, avoid hands on, take it
serious
20. Tension Reduction < > A drop in energy, low level defensive
21. Verbal Intervention Techniques < > calm, isolate situation, enforce limits,
listen, be aware of non verbal, consistant
22. Empathic Listening < > active process to discern what the person is saying.
non-judgmental, undivided attention, listen carefully, allow silence, restate to clarif
23. Unproductive Response < > freezing, over reacting, responding
inappropriately
, 24. Productive Response < > increase speed in strength, increase awareness,
de- crease reaction time
25. Strike < > a weapon coming in contact with a target (hit, kick, throw)
26. Grab < > the control or destruction of a part of one's anatomy
27. CPI Principals' of personal safety < > Block and Move
28. Precipitating Factors < > internal/external cause of acting out-staff has no
control of