EFD EXAM CORRECT ANSWERS 2025
When addressing scene safety, EFDs must consider which three groups of people? -
correct answersThe caller, bystanders, and responders
Response configurations (actual assignments of apparatus) are: - correct
answersPredetermined by local Fire and Emergency Services Administration
The Academy's standards process ensures that FPDS evolution remains consistent with
ever-changing standards of practice - correct answersTrue
Statistics indicate that Emergency Vehicle Collisions (EVCs) are a leading cause of
firefighter fatalities - correct answers True
Which of the following best describes the diffeence between certification and
accreditation? - correct answersIndividuals are certified, and agencies are accredited
Quality service is virtually ensured through - correct answersCompliance to the protocol
A sound and effective quality improvement process is designed to - correct
answersReinforce EFDs' appropriate behaviors
List the roles and responsibilities of an Emergency Fire Dispatcher - correct answers1.
Gathering relevant information (input)
2. Providing DLS instructions to callers
3. Prioritizing calls
4. Dispatching/Allocating resources (output)
5. Providing information to responders
6. Monitoring the safety of responders
7. Coordinating logistics, resources, and services
8. Serving the community
9. Impacting lives via telephone
List fire-rescue call processing objectives - correct answers1. Collect incident
information
2. Collect scene safety information
3. Identify the correct response
4. Assess the need for DLS Instructions
List five benefits of structured calltaking and protocol use, as discussed in this chapter -
correct answers1. An established standard of service
2. Prioritized responses
3. Quality improvement procedures
4. Certification and accreditation
5. Reduced exposure to liability
, The FPDS symbol directs the EFD to - correct answersInitiate dispatch, provide PDIs and
appropriate PAIs, and then return to questioning
You should ask a question with the Pre-Question Qualifier "(Flames)" - correct answersOnly if
the caller has reported the presence of flames
In response to "Okay, tell me exactly what happened," the caller reports that he is trapped inside
a building that is on fire. What should you do next? - correct answersAsk Case Entry Question
4a, initiate the appropriate ECHO response, provide Case Entry PDI-a, provide PAIs from
Protocol B-2, and then return to questioning if possible
Pre-Arrival Instructions (PAIs) provide scripted instructions for callers in specific life-
threatening situations - correct answersTrue
In the FPDS, ALL UPPERCASE text indicates a word or phrase that has - correct answersA
specific dispatch definition
Key Question 1 on Protocol 62 is "What type of building/structure/terrain is involved?" Based on
FPDS standards, it may be appropriate to read this question as "What type of terrain is
involved?" - correct answersTrue
The caller reports that a trench collapsed on a group of construction workers and that they are
now trapped. No hazardous materials are involved. What is the most appropriate Determinant
Code? - correct answers54-D-1T
The caller reports that she can see smoke outside coming from an industrial area. She doesn't
know what is burning or if the fire is threatening anyone. During Key Questions, she reports that
she can see objects through the smoke. What is the most appropriate Determinant Code? -
correct answers67-B-3U
The Academy recommends that EFDs verify the incident location and callback number by
asking the caller to repeat the information - correct answersTrue
A manager at a department store reports that there is a gas smell inside the store. During Key
Questions, the caller reports that he can smell the gas but cannot hear it. What is the most
appropriate Determinant Code? - correct answers60-D-3O
Blue text within the FPDS indicates that - correct answersThe information is not intended to be
read to the caller
The caller reports that lightning struck a large tree outside her house. In response to Key
Questions 1 and 1a on Protocol 63, the caller says there is smoke coming from the tree. What
should you do next? - correct answersShunt to protocol 82
DLS Links - correct answersDirect the EFD to instructions contained on the Case Exit or Pre-
Arrival Instruction (PAI)
When addressing scene safety, EFDs must consider which three groups of people? -
correct answersThe caller, bystanders, and responders
Response configurations (actual assignments of apparatus) are: - correct
answersPredetermined by local Fire and Emergency Services Administration
The Academy's standards process ensures that FPDS evolution remains consistent with
ever-changing standards of practice - correct answersTrue
Statistics indicate that Emergency Vehicle Collisions (EVCs) are a leading cause of
firefighter fatalities - correct answers True
Which of the following best describes the diffeence between certification and
accreditation? - correct answersIndividuals are certified, and agencies are accredited
Quality service is virtually ensured through - correct answersCompliance to the protocol
A sound and effective quality improvement process is designed to - correct
answersReinforce EFDs' appropriate behaviors
List the roles and responsibilities of an Emergency Fire Dispatcher - correct answers1.
Gathering relevant information (input)
2. Providing DLS instructions to callers
3. Prioritizing calls
4. Dispatching/Allocating resources (output)
5. Providing information to responders
6. Monitoring the safety of responders
7. Coordinating logistics, resources, and services
8. Serving the community
9. Impacting lives via telephone
List fire-rescue call processing objectives - correct answers1. Collect incident
information
2. Collect scene safety information
3. Identify the correct response
4. Assess the need for DLS Instructions
List five benefits of structured calltaking and protocol use, as discussed in this chapter -
correct answers1. An established standard of service
2. Prioritized responses
3. Quality improvement procedures
4. Certification and accreditation
5. Reduced exposure to liability
, The FPDS symbol directs the EFD to - correct answersInitiate dispatch, provide PDIs and
appropriate PAIs, and then return to questioning
You should ask a question with the Pre-Question Qualifier "(Flames)" - correct answersOnly if
the caller has reported the presence of flames
In response to "Okay, tell me exactly what happened," the caller reports that he is trapped inside
a building that is on fire. What should you do next? - correct answersAsk Case Entry Question
4a, initiate the appropriate ECHO response, provide Case Entry PDI-a, provide PAIs from
Protocol B-2, and then return to questioning if possible
Pre-Arrival Instructions (PAIs) provide scripted instructions for callers in specific life-
threatening situations - correct answersTrue
In the FPDS, ALL UPPERCASE text indicates a word or phrase that has - correct answersA
specific dispatch definition
Key Question 1 on Protocol 62 is "What type of building/structure/terrain is involved?" Based on
FPDS standards, it may be appropriate to read this question as "What type of terrain is
involved?" - correct answersTrue
The caller reports that a trench collapsed on a group of construction workers and that they are
now trapped. No hazardous materials are involved. What is the most appropriate Determinant
Code? - correct answers54-D-1T
The caller reports that she can see smoke outside coming from an industrial area. She doesn't
know what is burning or if the fire is threatening anyone. During Key Questions, she reports that
she can see objects through the smoke. What is the most appropriate Determinant Code? -
correct answers67-B-3U
The Academy recommends that EFDs verify the incident location and callback number by
asking the caller to repeat the information - correct answersTrue
A manager at a department store reports that there is a gas smell inside the store. During Key
Questions, the caller reports that he can smell the gas but cannot hear it. What is the most
appropriate Determinant Code? - correct answers60-D-3O
Blue text within the FPDS indicates that - correct answersThe information is not intended to be
read to the caller
The caller reports that lightning struck a large tree outside her house. In response to Key
Questions 1 and 1a on Protocol 63, the caller says there is smoke coming from the tree. What
should you do next? - correct answersShunt to protocol 82
DLS Links - correct answersDirect the EFD to instructions contained on the Case Exit or Pre-
Arrival Instruction (PAI)
