g
lOMoAR cPSD|
Test Bank for Leading and
g 14447089
g g g g
Managing in Nursing 7th
g g g g g
Edition (chapters g
1-
30) 2023 updated NEW rat
g g g
ed pass!!!
.
Yoder-Wise:gLeadinggandgManaginggingNursing,g7thgEdition
, g
lOMoAR cPSD|
g 14447089
MULTIPLEgCHOICE
1. Agnursegmanagergofgag20-
bedgmedicalgunitgfindsgthatg80%gofgthegpatientsgaregoldergadults.gShegisgaskedgtogassessgan
dgadaptgthegunitgtogbettergmeetgtheguniquegneedsgofgthegoldergadultgpatient.gUsinggcomplex
itygprinciples,gwhatgwouldgbegthegbestgapproachgtogtakegforgimplementationgofgthisgchange
?
a. Leveragegtheghierarchicalgmanagementgpositiongtoggetgunitgstaffginvolvedgingassessmen
tgandgplanning.
b. Engageginvolvedgstaffgatgallglevelsgingthegdecision-makinggprocess.
c. Focusgthegassessmentgongthegunitgandgomitgtheghospitalgandgcommunitygenvironment.
d. Hiregaggeriatricgspecialistgtogoverseegandgcontrolgthegproject.
ANS:gB
Complexitygtheorygsuggestsgthatgsystemsginteractgandgadaptgandgthatgdecisiongmakinggoccur
sgthroughoutgthegsystems,gasgopposedgtogbeinggheldgingaghierarchy.gIngcomplexitygtheory,gev
erygvoicegcounts,gandgtherefore,gallglevelsgofgstaffgwouldgbeginvolvedgingdecisiongmaking.
TOP:gAONEgcompetency:gCommunicationgandgRelationship-Building
2. Agunitgmanagergofgag25-
bedgmedical/surgicalgareagreceivesgagphonegcallgfromgagnursegwhoghasgcalledgingsick
gfivegtimesgingthegpastgmonth.gHegtellsgthegmanagergthatghegverygmuchgwantsgto
comegtogworkgwhengscheduledgbutgmustgoftengcaregforghisgwife,gwhogisgundergoinggtreatme
ntgforgbreastgcancer.gAccordinggtogMaslow’sgneedghierarchygtheory,gwhatgwouldgbegthegbes
t
NURSINGTB.COMgapproachgtogsatisfyinggthegneedsgofgthisgnurse,gothergstaff,gand
patients?
a. Linegupgagencygnursesgwhogcangbegcalledgingtogworkgongshortgnotice.
b. Placegthegnursegongunpaidgleavegforgthegremaindergofghisgwife’sgtreatment.
c. Sympathizegwithgthegnurse’sgdilemmagandgletgthegchargegnursegknowgthatgthi
sgnursegmaygbegcallinggingfrequentlygingthegfuture.
d. Workgwithgthegnurse,gstaffinggoffice,gandgothergnursesgtogarrangeghisgschedule
dgdaysgoffgaroundghisgwife’sgtreatments.
ANS:gDgPlacinggthegnursegongunpaidgleavegmaygthreatengthegnurse’sgcapacitygtogmeetgphysiolog
icgneedsgandgdemotivategthegnurse.gUnsatisfactorygcoveragegofgshiftsgongshortgnoticegcouldgaf
fectgpatientgcaregandgthreatengthegneedsgofgstaffgtogfeelgcompetent.gArranginggthegschedulegar
oundgthegwife’sgneedsgmeetsgthegneedsgofgthegstaffgandgofgpatientsgwhilegsatisfyinggthegnurse’
sgneedgforgaffiliation.
,TOP:gAONEgcompetency:gCommunicationgggandgRelationship-Building
lOMoAR cPSD|
14447089
, g
lOMoAR cPSD|
g 14447089
LeadinggandgManaginggingNursingg7thgEditiongYoder-WisegTestgBank
3. Aggrievancegbroughtgbygagstaffgnursegagainstgthegunitgmanagergrequiresgmediation.g
Atgthegfirstgmediationgsession,gthegstaffgnursegrepeatedlygcallsgthegunitgmanager’sgact
ionsgunfair,gandgthegunitgmanagergcontinuesgtogreiterategthegreasonsgforgthegactions.g
Whatgwouldgbegthegbestgcoursegofgactiongatgthisgtime?
a. Sendgthegtwogdisputantsgawaygtogreachgtheirgowngresolution.
b. Involveganothergstaffgnursegingthegdiscussiongforgclaritygissues.
c. Askgeachgpartygtogexaminegtheirgowngmotivesgandgissuesgingthegconflict.
d. Continuegtoglistengasgthegpartiesgrepeatgtheirgthoughtsgandgfeelingsgaboutgth
egconflict.
ANS:gC
Forgresolutiongofgconflict,gonegshouldgaddressgtheginterestsgandginvolvementgofgparticipantsgin
gthegconflictgbygexamininggthegrealgissuesgofgallgparties.
TOP:gAONEgcompetency:gCommunicationgandgRelationship-Building
4. Atgagsecondgnegotiationgsession,gthegunitgmanagergandgstaffgnursegaregunablegtogreac
hgagresolution.gWhatgisgthegappropriategnextgstep?
a. Arrangeganothergmeetinggingagweek’sgtimegsogasgtogallowgagcooling-offgperiod.
b. Elevategthegnextgnegationgsessiongtogthegnextgmanager,goneglevelgabove.
c. Insistgthatgparticipantsgcontinuegtogtalkguntilgagresolutionghasgbeengreached.
d. Backgthegunitgmanager’sgactionsgandgendgthegdispute.
ANS:gB
Partgofgleadershipgisgunderstandinggconflictgresolutiongandgabilitygtognegotiategandgmanagegfor
gresolutiongofgissuesgandgconcerns.gThisgsituationghasgfailedgagsecondgnegotiationgsession,gele
vationgtogagmanagergwithgadditionalgtraininggtogfacilitategconflictgresolutiongisgimportantgatgth
isgpoint.
TOP:gAONEgcompetency:gCommunicationgandgRelationship-Building
5. Thegmanagergofgagsurgicalgareaghasgagvisiongforgthegfuturegthatgrequiresgthegadditiong
ofgRNgassistantsgorgunlicensedgpersonsgtogfeed,gbathe,gandgambulategpatients.gThegR
Nsgongthegstaff
NURSINGTB.COM
lOMoAR cPSD|
Test Bank for Leading and
g 14447089
g g g g
Managing in Nursing 7th
g g g g g
Edition (chapters g
1-
30) 2023 updated NEW rat
g g g
ed pass!!!
.
Yoder-Wise:gLeadinggandgManaginggingNursing,g7thgEdition
, g
lOMoAR cPSD|
g 14447089
MULTIPLEgCHOICE
1. Agnursegmanagergofgag20-
bedgmedicalgunitgfindsgthatg80%gofgthegpatientsgaregoldergadults.gShegisgaskedgtogassessgan
dgadaptgthegunitgtogbettergmeetgtheguniquegneedsgofgthegoldergadultgpatient.gUsinggcomplex
itygprinciples,gwhatgwouldgbegthegbestgapproachgtogtakegforgimplementationgofgthisgchange
?
a. Leveragegtheghierarchicalgmanagementgpositiongtoggetgunitgstaffginvolvedgingassessmen
tgandgplanning.
b. Engageginvolvedgstaffgatgallglevelsgingthegdecision-makinggprocess.
c. Focusgthegassessmentgongthegunitgandgomitgtheghospitalgandgcommunitygenvironment.
d. Hiregaggeriatricgspecialistgtogoverseegandgcontrolgthegproject.
ANS:gB
Complexitygtheorygsuggestsgthatgsystemsginteractgandgadaptgandgthatgdecisiongmakinggoccur
sgthroughoutgthegsystems,gasgopposedgtogbeinggheldgingaghierarchy.gIngcomplexitygtheory,gev
erygvoicegcounts,gandgtherefore,gallglevelsgofgstaffgwouldgbeginvolvedgingdecisiongmaking.
TOP:gAONEgcompetency:gCommunicationgandgRelationship-Building
2. Agunitgmanagergofgag25-
bedgmedical/surgicalgareagreceivesgagphonegcallgfromgagnursegwhoghasgcalledgingsick
gfivegtimesgingthegpastgmonth.gHegtellsgthegmanagergthatghegverygmuchgwantsgto
comegtogworkgwhengscheduledgbutgmustgoftengcaregforghisgwife,gwhogisgundergoinggtreatme
ntgforgbreastgcancer.gAccordinggtogMaslow’sgneedghierarchygtheory,gwhatgwouldgbegthegbes
t
NURSINGTB.COMgapproachgtogsatisfyinggthegneedsgofgthisgnurse,gothergstaff,gand
patients?
a. Linegupgagencygnursesgwhogcangbegcalledgingtogworkgongshortgnotice.
b. Placegthegnursegongunpaidgleavegforgthegremaindergofghisgwife’sgtreatment.
c. Sympathizegwithgthegnurse’sgdilemmagandgletgthegchargegnursegknowgthatgthi
sgnursegmaygbegcallinggingfrequentlygingthegfuture.
d. Workgwithgthegnurse,gstaffinggoffice,gandgothergnursesgtogarrangeghisgschedule
dgdaysgoffgaroundghisgwife’sgtreatments.
ANS:gDgPlacinggthegnursegongunpaidgleavegmaygthreatengthegnurse’sgcapacitygtogmeetgphysiolog
icgneedsgandgdemotivategthegnurse.gUnsatisfactorygcoveragegofgshiftsgongshortgnoticegcouldgaf
fectgpatientgcaregandgthreatengthegneedsgofgstaffgtogfeelgcompetent.gArranginggthegschedulegar
oundgthegwife’sgneedsgmeetsgthegneedsgofgthegstaffgandgofgpatientsgwhilegsatisfyinggthegnurse’
sgneedgforgaffiliation.
,TOP:gAONEgcompetency:gCommunicationgggandgRelationship-Building
lOMoAR cPSD|
14447089
, g
lOMoAR cPSD|
g 14447089
LeadinggandgManaginggingNursingg7thgEditiongYoder-WisegTestgBank
3. Aggrievancegbroughtgbygagstaffgnursegagainstgthegunitgmanagergrequiresgmediation.g
Atgthegfirstgmediationgsession,gthegstaffgnursegrepeatedlygcallsgthegunitgmanager’sgact
ionsgunfair,gandgthegunitgmanagergcontinuesgtogreiterategthegreasonsgforgthegactions.g
Whatgwouldgbegthegbestgcoursegofgactiongatgthisgtime?
a. Sendgthegtwogdisputantsgawaygtogreachgtheirgowngresolution.
b. Involveganothergstaffgnursegingthegdiscussiongforgclaritygissues.
c. Askgeachgpartygtogexaminegtheirgowngmotivesgandgissuesgingthegconflict.
d. Continuegtoglistengasgthegpartiesgrepeatgtheirgthoughtsgandgfeelingsgaboutgth
egconflict.
ANS:gC
Forgresolutiongofgconflict,gonegshouldgaddressgtheginterestsgandginvolvementgofgparticipantsgin
gthegconflictgbygexamininggthegrealgissuesgofgallgparties.
TOP:gAONEgcompetency:gCommunicationgandgRelationship-Building
4. Atgagsecondgnegotiationgsession,gthegunitgmanagergandgstaffgnursegaregunablegtogreac
hgagresolution.gWhatgisgthegappropriategnextgstep?
a. Arrangeganothergmeetinggingagweek’sgtimegsogasgtogallowgagcooling-offgperiod.
b. Elevategthegnextgnegationgsessiongtogthegnextgmanager,goneglevelgabove.
c. Insistgthatgparticipantsgcontinuegtogtalkguntilgagresolutionghasgbeengreached.
d. Backgthegunitgmanager’sgactionsgandgendgthegdispute.
ANS:gB
Partgofgleadershipgisgunderstandinggconflictgresolutiongandgabilitygtognegotiategandgmanagegfor
gresolutiongofgissuesgandgconcerns.gThisgsituationghasgfailedgagsecondgnegotiationgsession,gele
vationgtogagmanagergwithgadditionalgtraininggtogfacilitategconflictgresolutiongisgimportantgatgth
isgpoint.
TOP:gAONEgcompetency:gCommunicationgandgRelationship-Building
5. Thegmanagergofgagsurgicalgareaghasgagvisiongforgthegfuturegthatgrequiresgthegadditiong
ofgRNgassistantsgorgunlicensedgpersonsgtogfeed,gbathe,gandgambulategpatients.gThegR
Nsgongthegstaff
NURSINGTB.COM
