CMN 003 final study guide
Communication apprehension only happens when people are afraid of speaking to large
crowds of people - answer False
Communication is a lot of common sense and that it is something you have been doing
since birth but you need to - answer Consider how you can improve your interpersonal
communication skills
Elevator speech - answer Allow you to present yourself and ideas in a short amount of
time
All informal messages are rumors or rumor like - answer False
Upward communication is all of the following except - answer Always easy to engage in
Communication model, noise can be - answer Physiological, environmental, situational
and psychological
Communication model, noise CANNOT be - answer Psychosomatic
Asynchronous communication is - answerEffective for less urgent requests
Guanxi, as described in text, is - answerChallenging for foreigners to develop
Once you have an established network, you must still continue to network throughout
your career - answerTrue
Which was the following is NOT a guideline for judging ethical communication as
provided by text - answerReferees ethic
Common good approach is - answerDoes the action further the common or community
good?
Publicity test is - answerWould you be comfortable having the public learn about your
behavior in the broadcast or print media?
Rights approach is - answerDoes this action respect the moral rights (truth, privacy,
non-injury, promises) of everyone?
Communication to be effective and genuine, should not be strategic - answerFalse
, Communication is irreversible, this means - answerThat our actions and deeds are
recorded in others' memories
Nonverbal communication accounts for more than how much of the message meaning -
answerHalf
People tend to believe nonverbal behavior over verbal behavior because people are
seen as having less control over their nonverbal - answerTrue
Which is NOT a dimension of the situational context - answerPhysical-emotional
Kinesics is the study of - answerBody movement
When someone say "clean up a huge mess" while she holds her arms out wide, this is
an example of a - answerIllustrator
Seven facial expressions that are innate, which is NOT one of them - answerThrill
Seven innate expressions are - answerSadness, Anger, Disgust, Fear, Interest,
Surprise, Happinessuse of touch to convey message
Haptic is the use of eye movement to send a message - answerFalse
Haptic is - answeruse of touch to convey message
Verbal communication also includes verbal fillers, an example of this is -
answerReplying "umm" when someone is speaking to you
Pragmatics considers - answerThe context in which words are used
(T/F) The abstraction ladder shows how language works on various levels, from vague
to specific - answerTrue
Which of the following is NOT a high-level abstraction - answerEntropy
High-level abstractions are - answerEquivocation, evasion and euphemisms
One problem with traditional leadership assessment is that it provide - answerFalse
positives and lead you to think that you are more prepared than you really are
Leadership in the 21st century can be defined by three questions EXCEPT -
answerWhat does your 360 degrees evaluation dictate for personal future growth
The first five sources of power were developed by - answerFrench and raven
Communication apprehension only happens when people are afraid of speaking to large
crowds of people - answer False
Communication is a lot of common sense and that it is something you have been doing
since birth but you need to - answer Consider how you can improve your interpersonal
communication skills
Elevator speech - answer Allow you to present yourself and ideas in a short amount of
time
All informal messages are rumors or rumor like - answer False
Upward communication is all of the following except - answer Always easy to engage in
Communication model, noise can be - answer Physiological, environmental, situational
and psychological
Communication model, noise CANNOT be - answer Psychosomatic
Asynchronous communication is - answerEffective for less urgent requests
Guanxi, as described in text, is - answerChallenging for foreigners to develop
Once you have an established network, you must still continue to network throughout
your career - answerTrue
Which was the following is NOT a guideline for judging ethical communication as
provided by text - answerReferees ethic
Common good approach is - answerDoes the action further the common or community
good?
Publicity test is - answerWould you be comfortable having the public learn about your
behavior in the broadcast or print media?
Rights approach is - answerDoes this action respect the moral rights (truth, privacy,
non-injury, promises) of everyone?
Communication to be effective and genuine, should not be strategic - answerFalse
, Communication is irreversible, this means - answerThat our actions and deeds are
recorded in others' memories
Nonverbal communication accounts for more than how much of the message meaning -
answerHalf
People tend to believe nonverbal behavior over verbal behavior because people are
seen as having less control over their nonverbal - answerTrue
Which is NOT a dimension of the situational context - answerPhysical-emotional
Kinesics is the study of - answerBody movement
When someone say "clean up a huge mess" while she holds her arms out wide, this is
an example of a - answerIllustrator
Seven facial expressions that are innate, which is NOT one of them - answerThrill
Seven innate expressions are - answerSadness, Anger, Disgust, Fear, Interest,
Surprise, Happinessuse of touch to convey message
Haptic is the use of eye movement to send a message - answerFalse
Haptic is - answeruse of touch to convey message
Verbal communication also includes verbal fillers, an example of this is -
answerReplying "umm" when someone is speaking to you
Pragmatics considers - answerThe context in which words are used
(T/F) The abstraction ladder shows how language works on various levels, from vague
to specific - answerTrue
Which of the following is NOT a high-level abstraction - answerEntropy
High-level abstractions are - answerEquivocation, evasion and euphemisms
One problem with traditional leadership assessment is that it provide - answerFalse
positives and lead you to think that you are more prepared than you really are
Leadership in the 21st century can be defined by three questions EXCEPT -
answerWhat does your 360 degrees evaluation dictate for personal future growth
The first five sources of power were developed by - answerFrench and raven
