BUS 271 Final Exam | Answered with complete solutions

BUS 271 Final Exam | Answered with complete solutions Which of the following will make your résumé more effective? Let typos remain to show that you're not too picky or uptight. Use action verbs and phrases. Use several different text fonts for emphasis Put in as many details as possible. Your cover letter should accomplish which of the following? give prospective employers an autobiography, listing every accomplishment from childhood to the present get the reader's attention, reflect genuine interest in the position, and explain why you are the best person for the position listing every accomplishment in college and explain why you are the best person for the position explain what you did wrong in your last position that you would like to fix if you get this position Maria has a screening interview at a job she really hopes to get. Which of the following is the best strategy for her to land a second interview? -mention she has received job offers from other companies -suggest bad things about the other interviewees and emphasize why she is the most capable -compliment the interviewer and send flowers after the interview -try to stand out from the competition and send a thank-you note Cha'relle works as an editor at a publishing house. She got her position after interviewing another editor and following that editor's advice about who to talk to and what skills to acquire. Which method did Cha'relle use to develop her professional network? volunteering making use of business cards or networking cards Professional referral conducting informational interviews Which of the following are examples of "soft skills"? -sewing a dart in a dress, writing Python code, operating an x-ray machine -identifying a type of rock, having a good bedside manner, being able to encourage others -strong sense of ethics, public speaking experience, creating attractive visual aids -working well in a group, exuding confidence, treating others with respect Martin just graduated with a degree in construction management. How long should he continue to learn and acquire new skills? his whole life during the first few months on the job until his career really takes off if he wants a different job You're preparing for an interview. Which of the following is one of the first things you should do? research a competitive salary reread the job posting or description look up average pay for the position send a thank-you note Igor graduated with a degree in statistics and got an entry-level job as a data analyst for a large soft drink company. He looks at some of his coworkers and realizes that most of the higher-ups in his department have master's degrees. He wonders if he should pursue a master's degree as well so that he can advance his career. Which stage of career development is Igor currently in? networking establishing exploring protecting Which of the following should be included on a résumé? family situation work experience your picture preferred work hours You just found a managerial position at a pet supply store on LinkedIn. How can you tailor your resume for this specific job opening? -Find keywords in the job post and revise the language of your resume to match it. -Keep your basic resume the same, but write a unique career objective section. -If you have less than three years of work experience include relevant volunteer work or hobbies. -Write an engaging and unique cover letter. "Why do you want this job?" "Where would you like to be in your career five years from now?" "What can you do for us that other candidates can't?" These are all examples of behavioral interview questions. basic interview questions. brainteaser interview questions. basic questions to ask at the end of the interview. Which of the following are transferable skills? assembling furniture being committed and self-motivating having intimate knowledge of federal tax codes performing brain surgery Jim is an assistant manager at an apparel store. He received ten resumes to fill a stockroom position. When he reviews resumes he pays close attention to an applicant's work experience, job related skills and education sections. How do these sections help him judge the experience of the applicants? If an applicant will show up to work consistently. If an applicant does not have enough work history. If an applicant has appropriate social skills. If an applicant will be a good fit for the position. Which of the following should be included on a résumé for any position? social security number, date of birth, medical conditions education, work experience, relevant skills, contact information work experience, date of birth, relevant skills, picture wage/salary expectations, what you expect from the position You should bring which of the following to a job interview? résumé, cover letter, portfolio of work portfolio of work, social security card, your phone birth certificate, social security card, bank information high school and college transcripts Which of the following shows the difference between a panel interview and a group interview? -In a panel interview, the interview takes place over the phone. In a group interview, the interview takes place in person. -In a panel interview, several interviewers meet with one interviewee. In a group interview, one interviewer presents to several interviewees. -In a panel interview, you practice in front of a row of people. In a group interview you record your interview so the group can evaluate it on their own time. -In a panel interview, one interviewer presents to several interviewees. In a group interview, several interviewers meet with one interviewee. Which of the following is a professional accomplishment that could go on a résumé? certification in a job-related skill beating a video game in record time winning a sweepstakes prize details of successful meeting A cover letter is which of the following? -a professional autobiography in outline form that shows your education, work experience, job-related skills, accomplishments, and more -a lengthy essay detailing everything you have ever done that would make someone want to hire you -a professional letter you write to introduce yourself and tell a prospective employer why you qualify for a position -a professional video post used to explain why you qualify for a position. Maria is looking at job posts on LinkedIn and see a retail management position for a warehouse store. Most of her management experience has been at a clothing retail setting, but she knows her management skills could work in any retail environment. How should she customize her resume? Write about relevant hobbies and school projects. Write about why you want to work in a different field of retail. Choose work experience that highlights your transferable skills. Tailor the career objective section to match the job you want. While you can network anywhere, which of the following options include the most effective places to build a professional network? Instagram, a high school reunion, creating a blog frat parties, nightclubs, profiles on job websites professional conferences, fundraising events, LinkedIn online dating websites, shopping malls, sitting on the bus with strangers Which of the following can career quiz tools help you accomplish? figure out what skills and training you need to get a particular job Teach you what to put on your resume match your ambitions with global investment opportunities get you a job interview at a local employer Shasha was sure ABC Co was the right company to work for. The formal offer's terms were great. Tomorrow is Shasha's first full day to report to work but something seems missing which makes Shasha unsure. What might that be? Shasha forgot to ask if there were lunch facilities on the company campus. A day where Shasha reports only part time to set up the desk and meet people. Shasha now worries that holding out a bit longer might have gotten more pay. A formal contract signed by both parties confirming terms. After preparing and agreeing to a list of questions for the interview, why might the team still worry that the interview would NOT be structured enough? The questions matched to job duties. A rating system for the responses was not created. A decision was not made on who was to ask which question. An outside consultant did not review the questions. Should Ivette use a personality test to help her determine whether to hire a new Human Resources consultant for her team? -Yes, personality tests are used by many progressive firms as the younger generation enters the workplace. -Yes, personality tests provide excellent information about the employee's previous job performance. -No, personality tests are difficult to use and interpret. A professional needs to be hired to administer and interpret the test. -No, personality tests never help. Lefties Inc uses a keyword software to filter resumes for candidates worth further review. In hiring a new First Line Construction Manager, which group of words would provide the best search terms? construction, manager, student building expertise front-line, employee, construction-manager construction, building, manager, supervisor Mary anticipates a much better candidate will be hired with a panel committee. Why? The group will come to a common gut reaction if a fairer manner A common score will be achieved through pre-planned questions and response ratings This will go much faster since they only have to mark forms and add More people come up with more questions to ask rapid fire Gunther is considering where to place an advertisement for District Manager of Seed. Where might he place an ad? a job search website a gob wanted bulletin board a flyer on front doors the employee newsletter Which of the following questions are illegal in an interview? Our stores stay open, even on Christmas. Is that a problem? Our dress code requires that men wear ties. Is that a problem? Are you a native of Colorado? You have a great summer tan. Where do you get that great skin? Which skill is the supervising manager, Cheyenne, demonstrating when asking two more questions about the robot's components in a competition where the applicant placed first? Active listening Connecting with the applicant Understanding the job Planning and preparation It was important to quickly fill the open administrative assistant position. The position included traveling to the fancy hotels with the management team, and a large amount of mundane record verifications. Which of the following should the committee be sure to ask? How soon can you start? Can you husband take care of the kids when you travel? Are you excited to hear next year's manager's meetings are in Miami and San Francisco? How will you stay engaged when 65% of this job is record verification? After eliminating applicants that did not have the right education listed on their resumes, there were five remaining. Which of the following is the best next step in the selection process? Run another screen with a typing test. Check references of all five. Complete a second round of in-person interviews. Save time by scheduling a phone interview Chuck is creating a job analysis before advertising for a new Operations Manager at the food processing plant. Which of the following activities might he do to obtain the information required? Write a rough draft Calculate salary midpoint Search online for advertisements of similar jobs Observe workers Jarrett has years of construction experience and a GED. Should the hiring manager overlook the ad's requirements of Associate's degree and interview him any way? No, in establishing the requirements there was careful thought in to all requirements. No, a GED is a made up degree. Yes, there were few applicants and someone has to be hired. Yes, lots of experience will outweigh other requirements. Dimet Inc is well known for its community support and excellent benefits. Can Dimet choose not to hire Lilia who appears to be pregnant and may go out on leave soon? Yes, she's using the system. No, this is the risk of good benefits. Not unless it prevents her from completing the duties of the job. Yes, she can come back when she's ready to work a full year. Which of the following might be a logical downfall of a program that rewards employees for referrals? The Produce Department is understaffed when family members go on summer vacation The Bakery Department makes too many new items, like baklava and chak chak Cash Drawers are not as accurate since strangers work better together The Meat Department has trouble staffing during the weekends A job posting from LRS Inc. says, "Looking for more than just a job? We're looking for you! This isn't just another assignment, but a real opportunity and a challenge for the right person who is excited to join our team of innovators." Which part of job advertisement brand creation is met? Establishing this ad is not trolling for email addresses Setting performance expectations Understanding your market position Clarifying your corporate culture You attend a meeting after receiving an email the day before asking you to be there. Some interesting ideas are discussed in the meeting, but you are not on a team that has a lot to contribute. You also have an important project you stopped working on to attend this meeting, and you're worried about making your deadline. Which of the following best practices did the organizer of this meeting fail to consider? an indication of whether participants are invited or required to attend or not setting appropriate calendar reminders setting an agenda Madelyn wants to have a weekly check-in with her remote team. They will not need to show their screens in order to achieve the goals of their agenda. Each person will take turns speaking. Which of the following is the best tool to use in this situation? multi-feature online communication platform web conferencing with screen sharing cell phone call VOIP call Which of the following is the best strategy to make sure people who are calling in remotely participate in the meeting? turn the speaker volume up high so that participants can hear the meeting better designate an advocate to make sure remote people are not forgotten turn off the phone microphone to avoid feedback In which of the following scenarios is it NOT a good idea to mute yourself on a call? You are leading the discussion. You have to eat during the call. You have a bad cold and will probably sneeze a lot during the meeting. Which of the following is the best strategy to use when participating in a group video call? make sure the lighting of everyone's rooms matches watch faces to check whether anyone else looks like he or she is about to speak have everyone stay off mute In a large group screen sharing call, which is the best strategy to manage questions? To use the chat feature to allow people to ask questions for the presenter to answer as they have time To use the chat feature to allow people to ask questions so the presenter can answer questions as they come up. To encourage each person to speak up as they have questions. Which of the following is the best reason to use audio calls rather than emails? The topic at hand may require a lot of discussion and clarification. People may take too long to respond to emails. People prefer to be dialed in so they can tune out. Which of the following statements is an appropriate thing for the advocate of the people on the phone to say? "I'm going to repeat that for you, because it's very important." "Brock is drawing us a quick graph. I'll take a picture and try to send it to you when he's done." "I will check-in with remote people who have questions later." Which of the following situations would most benefit from a scheduling tool? a salesperson wants to schedule a meeting with a client a manager wants to schedule performance reviews with ten employees two coworkers want to schedule a lunch meeting You are one of five participants in a video conference in which your boss is giving a presentation. Every so often, your boss gestures to a drawing she has made on a whiteboard, but you have a hard time understanding her drawing. Which of the following is a factor your boss overlooked when preparing this video conference? how well the audio works for all participants how the video windows are arranged for all of the participants how all of the devices work for presenting online Which of the following is a disadvantage to screen sharing? everyone can look at the same thing and discuss it participants cannot see each other's facial expressions a presenter can share a video with others in the meeting In which of the following steps does the caller explain the timing of the call and the topics to be covered? wrap up, next steps, and feedback openings and greetings establishing expectations A video call is best suited for which of the following scenarios? a meeting to discuss a slide deck everyone has been emailed a discussion between members of a team who have not met each other before three people having a five-minute check-in Aubrey is scheduling a progress meeting with her team of 25 people. Which is her BEST option to find a time that works for all team members? Break up large blocks of availability into 30-minute time slots so people can select all slots that work for them. Give people large blocks of time to choose, such as 9:00 a.m. to 2:00 p.m., and then narrow down the specific time later. Break up large blocks of availability into 30-minute time slots, and let people choose only one time slot, even if they're available for several of them. You are taking an important call in five minutes using your company's VOIP system. You decide to check your email before the call. However, when you try to access your email, all you get is a message saying, "Can't connect to the server." Which of the following is the best thing you can do? Take the call with your cell phone since the internet isn't working Decide to check your email after the call and take the call normally. Take the call using your company's VOIP conference phone. Yara often gives presentations by remote video calls. She often gets requests to schedule a second presentation with the same information for the people who weren't able to attend the first presentation. Which of the following features of multifeature online platforms could best help solve this problem? searching through the entire environment learning only one piece of software or set of commands easy recording of all meetings Which of the following is the best strategy to try if there is static on a call? turn up the volume on your speaker ask the other person to speak up ask the other person to move to a quieter location A screen sharing conference is best suited for which of the following scenarios? a quick update about a project a discussion about the contents of a spreadsheet a meeting where emotional topics will be discussed Members of the marketing team are holding a video conference to show the other departments the new promotional video they've created. Which of the following tools should they use to show the video? screen sharing VOIP call webcam Marcia is organizing a company lunch for 350 people. There will be two options, chicken and fish, and Marcia wants to know how much chicken and how much fish she should order. Which of the following is the best way to ask participants which option they want? asking the nearest 10 coworkers, then picking the one most of those 10 coworkers chose a polling tool an email asking for replies Which of the following factors is most important for you to consider when scheduling remote meetings? how impressive the technology is how technologically savvy all participants are with the remote technology the number of participants If only a few people are calling in remotely, which of the following is the best strategy to make sure those people participate in the video call? -periodically ask if remote participants have anything to contribute -turn the volume of the speakers up very high so that when remote participants speak other participants will hear them -aim the camera at only one person through the entire meeting You are setting up a video call with team members in China, the U.S., and England. Which of the following factors are most important for you to consider when choosing a video conferencing app? international access how much data the app will take up security Which of the following is NOT a good strategy for a screen sharing meeting? use navigation language such as "on the left" to point out important things on the screen pausing briefly between slides so participants recognize you are moving on discouraging people from asking questions so the meeting will finish sooner You need to schedule a meeting with twenty other people. Which of the following is the easiest way to schedule this meeting so that everyone can be there? a group email