Salesforce Associate Exam with verified
answers A+ rated
An employee at Get Cloudy Consulting recently changed their name. They received a new email
address
Where should these changes be updated?
A User Record page from Setup
B User Profile page
C Contact Record page - correct answer ✔✔B User Profile Page
What should be considered before changing the field type of a custom field?
A The field is a required field that cannot be changed.
B The field type can be changed for all custom field.
C There is possible data loss when changing the field type. - correct answer ✔✔C There is
possible data loss when changing the field type.
Get Cloudy Consulting currently stores information about is customers and partners in the
Account object. There are a few details specific to partners that are not applicable to customers.
What is the recommended way to display only the information application to each group?
A Use Account for customers and create a custom object for partners.
B Create record types on Account called Partner and Customer
C Create custom object called Partner and Customer - correct answer ✔✔B Create record types
on Account called Partner and Customer
A Salesforce associate wants to reorder items in their instance so the Reports tab appears
immediately after Home.
, What should the associate do to customize the items on the navigation bar?
A Select the personalization button (pencil icon), then click and drag the item name up or down
to adjust its location.
B Use the downward arrow next to each item name, then select Move to move the item left or
right.
C Click the Setup gear icon at the top right of the page, then select User Interface and then Tabs.
- correct answer ✔✔A Select the personalization button (pencil icon), then click and drag the
item name up or down to adjust its location.
A Salesforce associate has received a request to create new users for a group of new employees.
Where can the associate check the number of licenses available to be assigned to the new
employees7
A Salesforce Help
B Company Information
C User Management Settings - correct answer ✔✔B Company Information
Get Cloudy Consulting (GCC) currently supports its customers via calls and emails. GCC wants to
meet the needs of digitally savvy customers by offering support via web chat as well as SMS,
Facebook Messenger, and whatsApp.
Which Salesforce product should meet this need?
A Service Cloud
B Experience Cloud
C Sales Cloud - correct answer ✔✔C Sales Cloud
A Salesforce associate recently relocated from Get Cloudy Consulting s San Francisco office to its
new London office. The associate wants to change their work hours information in the
Salesforce org to reflect their new time zone.
Which method is easiest to change these settings?
A Go to Settings -> Personal Information -> My Work Information
answers A+ rated
An employee at Get Cloudy Consulting recently changed their name. They received a new email
address
Where should these changes be updated?
A User Record page from Setup
B User Profile page
C Contact Record page - correct answer ✔✔B User Profile Page
What should be considered before changing the field type of a custom field?
A The field is a required field that cannot be changed.
B The field type can be changed for all custom field.
C There is possible data loss when changing the field type. - correct answer ✔✔C There is
possible data loss when changing the field type.
Get Cloudy Consulting currently stores information about is customers and partners in the
Account object. There are a few details specific to partners that are not applicable to customers.
What is the recommended way to display only the information application to each group?
A Use Account for customers and create a custom object for partners.
B Create record types on Account called Partner and Customer
C Create custom object called Partner and Customer - correct answer ✔✔B Create record types
on Account called Partner and Customer
A Salesforce associate wants to reorder items in their instance so the Reports tab appears
immediately after Home.
, What should the associate do to customize the items on the navigation bar?
A Select the personalization button (pencil icon), then click and drag the item name up or down
to adjust its location.
B Use the downward arrow next to each item name, then select Move to move the item left or
right.
C Click the Setup gear icon at the top right of the page, then select User Interface and then Tabs.
- correct answer ✔✔A Select the personalization button (pencil icon), then click and drag the
item name up or down to adjust its location.
A Salesforce associate has received a request to create new users for a group of new employees.
Where can the associate check the number of licenses available to be assigned to the new
employees7
A Salesforce Help
B Company Information
C User Management Settings - correct answer ✔✔B Company Information
Get Cloudy Consulting (GCC) currently supports its customers via calls and emails. GCC wants to
meet the needs of digitally savvy customers by offering support via web chat as well as SMS,
Facebook Messenger, and whatsApp.
Which Salesforce product should meet this need?
A Service Cloud
B Experience Cloud
C Sales Cloud - correct answer ✔✔C Sales Cloud
A Salesforce associate recently relocated from Get Cloudy Consulting s San Francisco office to its
new London office. The associate wants to change their work hours information in the
Salesforce org to reflect their new time zone.
Which method is easiest to change these settings?
A Go to Settings -> Personal Information -> My Work Information
