NACC PSW EXAM 2025: VERIFIED
QUESTIONS AND ANSWERS FOR
SUCCESS ALREADY GRADED A+
Unregulated Health Care Provider - Personal Support Worker
Professionalism - An approach to work that demonstrates a respect for others,
commitment, competence and appropriate behaviour
Hospitals - Work settings that provide acute care
respite services - service that provides a temporary break to family caregivers
Residents in retirement facilities - older adults with limited care needs
Membership of the healthcare team - determined by the clients needs
opportunity for collaboration - benefits of team approach to health care
Case manager - evaluates a clients needs and coordinates the services of the health
care in a community team
Delegated task responsibility - You, and the RN are responsible
Stress - the emotional, behavioural, or physical response to an event or situation.
Not influenced by gender.
Displacement - When you respond in anger to someone who was not the person
who angered you.
S.M.A.R.T - Specific, Measurable, Achievable, Realistic, Timely
Non-maleficence - duty to do no harm, provide a safe environment
Autonomy - self-government, respecting personal preferences
Function of the Care Plan - Provide central reference point on the clients health
problems, needs and care for communication and to ensure everyone provides the
same care. NOT to provide information that never changes.
Subjective Data - things a person tells you about that you cannot observe through
your senses; symptoms
Graphic sheet - used to record measurements and observations made three to four
times per day.
Speaker to reciever - exchange of information
, Verbal communication - expressing ideas to others by using spoken words, NOT the
truest reflection of a persons feelings.
Closed questions - Questions that can usually be answered with yes or no.
Focussing as a communication tool - When a person is rambling
Questions - Used to promote good communication
receptive aphasia - difficulty understanding spoken or written words, language
apraxia of speech - caused by brain injury
Dysarthria - difficulty forming words, slurred speech but can understand what is said.
Speech and language disorders - Can cause problems relating to family and friends
Meniere's disease - disorder of inner ear causing vertigo, tinnitus, and hearing loss
Not obvious hearing problems - loneliness and isolation
If the hearing aid is not working - check that it is turned on
Distal - the point farthest from the point of origin
medial - relating or located at or near the middle or midline of the body or body part
BRP - bathroom privileges
STAT - At once, immediately
Falls - the most common accident in all settings
Fall prevention - wipe up spills, use nightlights, encourage hand rails and grab bars,
keep bed in lowest position
Bed rails - a device that serves as a guard or barrier along the side of the bed. Only
use when supervisor and the care plan tell you to.
Fire alarm sounds - turn off oxygen, move clients to a safe place. Close windows and
doors. Do NOT use elevators.
restraint - a physical or chemical way to restrict voluntary movement or behavior.
Can not be used to make work easier.
When a restraint is used - Check on the client and the position of the restraint every
15 minutes. Report a pulse in the restrained extremities. Must be able to slide an
open hand between the restraint and the client.
Signs of Infection - fever, nausea, rash, pain, swelling, redness. NOT bleeding.
QUESTIONS AND ANSWERS FOR
SUCCESS ALREADY GRADED A+
Unregulated Health Care Provider - Personal Support Worker
Professionalism - An approach to work that demonstrates a respect for others,
commitment, competence and appropriate behaviour
Hospitals - Work settings that provide acute care
respite services - service that provides a temporary break to family caregivers
Residents in retirement facilities - older adults with limited care needs
Membership of the healthcare team - determined by the clients needs
opportunity for collaboration - benefits of team approach to health care
Case manager - evaluates a clients needs and coordinates the services of the health
care in a community team
Delegated task responsibility - You, and the RN are responsible
Stress - the emotional, behavioural, or physical response to an event or situation.
Not influenced by gender.
Displacement - When you respond in anger to someone who was not the person
who angered you.
S.M.A.R.T - Specific, Measurable, Achievable, Realistic, Timely
Non-maleficence - duty to do no harm, provide a safe environment
Autonomy - self-government, respecting personal preferences
Function of the Care Plan - Provide central reference point on the clients health
problems, needs and care for communication and to ensure everyone provides the
same care. NOT to provide information that never changes.
Subjective Data - things a person tells you about that you cannot observe through
your senses; symptoms
Graphic sheet - used to record measurements and observations made three to four
times per day.
Speaker to reciever - exchange of information
, Verbal communication - expressing ideas to others by using spoken words, NOT the
truest reflection of a persons feelings.
Closed questions - Questions that can usually be answered with yes or no.
Focussing as a communication tool - When a person is rambling
Questions - Used to promote good communication
receptive aphasia - difficulty understanding spoken or written words, language
apraxia of speech - caused by brain injury
Dysarthria - difficulty forming words, slurred speech but can understand what is said.
Speech and language disorders - Can cause problems relating to family and friends
Meniere's disease - disorder of inner ear causing vertigo, tinnitus, and hearing loss
Not obvious hearing problems - loneliness and isolation
If the hearing aid is not working - check that it is turned on
Distal - the point farthest from the point of origin
medial - relating or located at or near the middle or midline of the body or body part
BRP - bathroom privileges
STAT - At once, immediately
Falls - the most common accident in all settings
Fall prevention - wipe up spills, use nightlights, encourage hand rails and grab bars,
keep bed in lowest position
Bed rails - a device that serves as a guard or barrier along the side of the bed. Only
use when supervisor and the care plan tell you to.
Fire alarm sounds - turn off oxygen, move clients to a safe place. Close windows and
doors. Do NOT use elevators.
restraint - a physical or chemical way to restrict voluntary movement or behavior.
Can not be used to make work easier.
When a restraint is used - Check on the client and the position of the restraint every
15 minutes. Report a pulse in the restrained extremities. Must be able to slide an
open hand between the restraint and the client.
Signs of Infection - fever, nausea, rash, pain, swelling, redness. NOT bleeding.
