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IHI STUDY GUIDE| 145 NEWEST COMPLETE VERSION QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED ANSWERS) | ALREADY GRADED A+.

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After speaking with caregivers on Floor 3, the improvement team discovers that there is a particularly dedicated head nurse on the unit whose mother died after a catheter-associated UTI. This nurse orients all new providers and also provides feedback when she sees that catheters are being placed unnecessarily in patients. Which component of Deming's System of Profound Knowledge do this nurse s actions best represent? - answer-Psychological (Human behavior) The nurse is very particular about preventing UTIs because of the way this kind of infection has affected her life. This, in turn, has a strong effect on the way the entire unit works. Applying the model for improvement to the clinic's improvement goal, which of the following is the most reasonable aim statement? - answer-Increase the number of patients reporting they are "very satisfied" with clinic's scheduling by 50 percent withing six months. An aim statement must specify "how good, by when." Improving patient satisfaction with scheduling is a reasonable goal. In regard to health disparities around the world, which of the following statements is most true? - answer-B and C

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IHI STUDY GUIDE| 145 NEWEST COMPLETE
VERSION QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED ANSWERS) |
ALREADY GRADED A+.

After speaking with caregivers on Floor 3, the improvement team discovers
that there is a particularly dedicated head nurse on the unit whose mother
died after a catheter-associated UTI. This nurse orients all new providers and
also provides feedback when she sees that catheters are being placed
unnecessarily in patients. Which component of Deming's System of Profound
Knowledge do this nurse

s actions best represent? - answer-Psychological (Human behavior)



The nurse is very particular about preventing UTIs because of the way this kind
of infection has affected her life. This, in turn, has a strong effect on the way
the entire unit works.



Applying the model for improvement to the clinic's improvement goal, which
of the following is the most reasonable aim statement? - answer-Increase the
number of patients reporting they are "very satisfied" with clinic's scheduling
by 50 percent withing six months.



An aim statement must specify "how good, by when." Improving patient
satisfaction with scheduling is a reasonable goal.



In regard to health disparities around the world, which of the following
statements is most true? - answer-B and C

, Where a child is born and raised can significantly change the life expectancy.
The root causes of this and other health differences we see around the world
are deeply complex and by no means begin or end in the clinical setting.



Regarding the Institute of Medicine's (IOM's) six aims for health care, which of
the following is true? - answer-All of the above.



In 2001, the IOM released Crossing the Quality Chasm: Health Care in the 21st
Century, which identified six key dimensions of the US health care system and
set aims for each dimension, so that organizations would know where to focus
their improvement efforts. These six aims are so comprehensive that today
they're still the dominant framework for thinking about improving health care
quality in the US and in many other countries, as well.



The Model for Improvement begins with three questions designed to clarify
the following concepts? - answer-Aims, Measures, Changes



The Model for Improvement begins with three fundamental questions about
any given improvement, designed to address the aim (what are we trying to
accomplish?), the measures to be used (how will we know a change is an
improvement?) and the changes to be used (what changes can we make that
will result in an improvement?)



The orthopedic clinic plans the change to improve scheduling, and then it
carries out a small test of change with three patients on Tuesday morning.
What;s the next thing the clinic's improvement team should do? - answer-
Measure to see if the change led to improvement.

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