spc 1017 test 1
Communication
any process in which people, through the use of symbols, verbally and or nonverbally, consciously or
not consciously, intentionally or not unintentionally, generate meaning (information, ideas, feelings,
and perceptions) within and across various contexts, cultures, channels and media.
What percent of communication is nonverbal?
67-93%
3 principles of communication as a transaction
1. continuous/simultaneous: cannot not communicate
2. all communication has no definite beginning or ending: past present future
3. all communicators play roles
Elements of communication
sender, receiver, message, channel, feedback, senesory acuity, context, noise
Senders-receivers
people get involved in communication because they have information, ideas, and feelings they want
to share. Not a one way process, both sending and receiving at the same time
Message
made up of the ideas and feelings that senders-recievers want to share. Can be verbal and nonverbal
Symbol
something that stands for something else (2 kinds-verbal, nonverbal)
Verbal
words in language
Non verbal
ways we communicate without using words such as: facial expressions, gesture, posture, vocal tone,
appearance etc. Can sometimes be misleading when we can't control our non verbal behavior
(yawning)
Concrete symbols
symbol that represents an object
Abstract symbols
stands for ideas
channel
the route traveled by a message, the means a message uses to reach the sender-reciever.
, Primary channel
sound and sight, but can be all senses such as touch taste sight sound smell
Feedback
the response of the receiver-senders to each other. Example: you tell a joke they smile.
Good communicators know how to read ____________ and how to respond to it
feedback
Sensory acuity
paying attention to all elements in the communication environment
Context
environment in which the communication occurs
Noise
interference that keeps a message from being understood or accurately interpreted. Impedes the
system of communication
4 types of noises
physical, psychological, physiological, semantic
Physical noise
cell phone, fire alarm etc
Psychological noise
bad text or phone call before class, financial aid, paying rent.
How to take care of it: talk about it, write it in a journal
Physiological noise
illness, hungry
Semantic noise
emotional reaction to words
Example: words you do not understand
Key to public speaking
find elegant ways of accepting distractions
Types of context
intrapersonal, interpersonal, small group, organizational, public speaking, mass communication
Intrapersonal
language use and or thought that occur within you, the commincator, where communication begins.
thoughts in your head
Communication
any process in which people, through the use of symbols, verbally and or nonverbally, consciously or
not consciously, intentionally or not unintentionally, generate meaning (information, ideas, feelings,
and perceptions) within and across various contexts, cultures, channels and media.
What percent of communication is nonverbal?
67-93%
3 principles of communication as a transaction
1. continuous/simultaneous: cannot not communicate
2. all communication has no definite beginning or ending: past present future
3. all communicators play roles
Elements of communication
sender, receiver, message, channel, feedback, senesory acuity, context, noise
Senders-receivers
people get involved in communication because they have information, ideas, and feelings they want
to share. Not a one way process, both sending and receiving at the same time
Message
made up of the ideas and feelings that senders-recievers want to share. Can be verbal and nonverbal
Symbol
something that stands for something else (2 kinds-verbal, nonverbal)
Verbal
words in language
Non verbal
ways we communicate without using words such as: facial expressions, gesture, posture, vocal tone,
appearance etc. Can sometimes be misleading when we can't control our non verbal behavior
(yawning)
Concrete symbols
symbol that represents an object
Abstract symbols
stands for ideas
channel
the route traveled by a message, the means a message uses to reach the sender-reciever.
, Primary channel
sound and sight, but can be all senses such as touch taste sight sound smell
Feedback
the response of the receiver-senders to each other. Example: you tell a joke they smile.
Good communicators know how to read ____________ and how to respond to it
feedback
Sensory acuity
paying attention to all elements in the communication environment
Context
environment in which the communication occurs
Noise
interference that keeps a message from being understood or accurately interpreted. Impedes the
system of communication
4 types of noises
physical, psychological, physiological, semantic
Physical noise
cell phone, fire alarm etc
Psychological noise
bad text or phone call before class, financial aid, paying rent.
How to take care of it: talk about it, write it in a journal
Physiological noise
illness, hungry
Semantic noise
emotional reaction to words
Example: words you do not understand
Key to public speaking
find elegant ways of accepting distractions
Types of context
intrapersonal, interpersonal, small group, organizational, public speaking, mass communication
Intrapersonal
language use and or thought that occur within you, the commincator, where communication begins.
thoughts in your head
