Test bank for Interpersonal Relationships: Professional Communication Skills for Nurses 7th Edition by Elizabeth C. Arnold PhD RN PMHCNS-BC (Author), Kathleen Underman Boggs PhD FNP-CS (Author)

,TEST BANK FOR INTERPERSONAL RELATIONSHIPS (PROFESSIONAL COMMUNICATION SKILLS FOR NURSES) 7TH
EDITION BY ELIZABETH C. ARNOLD; KATHLEEN UNDERMAN BOGGS



Effective,;communication,;with,;clients,,;families,,;and,;professional,;colleagues,;starts,;here!,;With,;Interpersonal,;
Relationships:,;Professional,;Communication,;Skills,;for,;Nurses,,;7th,;Edition,,;you‘ll,;see,;how,;good,;communic
ation,;skills,;can,;lead,;to,;achieving,;treatment,;goals,;in,;health,;care.,;Clear,;guidelines,;show,;how,;you,;can,;enhanc
e,;the,;nurse-
client,;relationship,;through,;proven,;communication,;strategies,;as,;well,;as,;principles,;drawn,;from,;nursing,,;psyc
hology,,;and,;related,;theoretical,;frameworks.,;And,;you‘ll,;see,;how,;to,;apply,;theory,;to,;real-
life,;practice,;with,;case,;studies,,;interactive,;exercises,,;and,;evidence-based,;practice,;studies.,;A,;two-
time,;winner,;of,;the,;AJN,;Book,;of,;the,;Year,;award,,;this,;book,;is,;updated,;to,;emphasize,;interdisciplinary,;comm
unication,;and,;QSEN,;competencies.,;From,;expert,;nursing,;educators,;Elizabeth,;Arnold,;and,;Kathleen,;Underm
an,;Boggs,,;this,;comprehensive,,;market-
leading,;text,;is,;unmatched,;for,;helping,;nurses,;develop,;effective,;communication,;skills!




Table of contents
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PART,;I:,;Conceptual,;Foundations,;of,;Interpersonal,;Relationships,;and,;Professional,;Communication,;
Skills

1. Theory-Based,;Perspectives,;and,;Contemporary,;Dynamics

2. Professional,;Guides,;for,;Nursing,;Communication

3. Clinical,;Judgment,;and,;Ethical,;Decision,;Making

4. Clarity,;and,;Safety,;in,;Communication



PART,;II:,;Essential,;Communication,;Skills

5. Developing,;Therapeutic,;Communication,;Skills

6. Variation,;in,;Communication,;Styles

7. Intercultural,;Communication

8. Therapeutic,;Communication,;in,;Groups



PART,;III:,;Therapeutic,;Interpersonal,;Relationship,;Skills

,9. Self-Concept,;in,;Professional,;Interpersonal,;Relationships

10. Developing,;Therapeutic,;Relationships

11. Bridges,;and,;Barriers,;in,;Therapeutic,;Relationships

12. Communicating,;with,;Families

13. Resolving,;Conflicts,;Between,;Nurse,;and,;Client



PART,;IV:,;Communicating,;to,;Foster,;Health,;Literacy,;and,;Health,;Promotion,;and,;Prevention,;of,;Dise
ase,;Among,;Diverse,;Populations

14. Communicating,;to,;Encourage,;Health,;Literacy,;and,;Health,;Promotion,;and,;Prevention,;of,;Disease

15. Health,;Teaching,;and,;Coaching

16. Empowerment-Oriented,;Communication,;Strategies,;to,;Reduce,;Stress



PART,;V:,;Accommodating,;Clients,;with,;Special,;Communication,;Needs

17. Communicating,;with,;Clients,;Experiencing,;Communication,;Deficits

18. Communicating,;with,;Children

19. Communicating,;with,;Older,;Adults

20. Communicating,;with,;Clients,;in,;Crisis

21. Communicating,;with,;Clients,;and,;Families,;at,;End,;of,;Life



PART,;VI:,;Collaborative,;and,;Professional,;Communication

22. Role,;Relationships,;and,;Interpersonal,;Communication

23. Communicating,;with,;Other,;Health,;Professionals

24. Communicating,;for,;Continuity,;of,;Care

25. Documentation,;in,;an,;Electronic,;Era

26. Communication,;at,;the,;Point,;of,;Care:,;Application,;of,;e-Health,;Technologies

, Chapter 1: Theory Based Perspectives and Contemporary Dynamics
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Arnold: Interpersonal Relationships, 7th Edition
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MULTIPLE,;CHOICE


1. When,;describing,;nursing,;to,;a,;group,;of,;nursing,;students,,;the,;nursing,;instructor,;lists,;all,;of,;the,;f
ollowing,;characteristics,;of,;nursing,;except
a. historically,;nursing,;is,;as,;old,;as,;mankind.
b. nursing,;was,;originally,;practiced,;informally,;by,;religious,;orders,;dedicated,;to,;care,;of,;t
he,;sick.
c. nursing,;was,;later,;practiced,;in,;the,;home,;by,;female,;caregivers,;with,;no,;formal,;e
ducation.
d. nursing,;has,;always,;been,;identifiable,;as,;a,;distinct,;occupation.

ANS:, ; A

Historically,,;nursing,;is,;as,;old,;as,;mankind.,;Originally,;practiced,;informally,;by,;religious,;orders,;ded
icated,;to,;care,;of,;the,;sick,;and,;later,;in,;the,;home,;by,;female,;caregivers,;with,;no,;formal,;education,,;nur
sing,;was,;not,;identifiable,;as,;a,;distinct,;occupation,;until,;the,;1854,;Crimean,;war.,;There,,;Florence,;Ni
ghtingale‘s,;Notes,;on,;Nursing,;introduced,;the,;world,;to,;the,;functional,;roles,;of,;professional,;nursing,;a
nd,;the,;need,;for,;formal,;education.

DIF: Cognitive,;Level:,;Comprehension
REF:,;p.,;1,;TOP:, ; Step,;of,;the,;Nursing,;Process:,;A
ll,;phases

MSC:, ; Client,;Needs:,;Psychosocial,;Integrity


2. The,;nursing,;profession‘s,;first,;nurse,;researcher,,;who,;served,;as,;an,;early,;advocate,;for,;high-
quality,;care,;and,;used,;statistical,;data,;to,;document,;the,;need,;for,;handwashing,;in,;preventing,;infectio
n,,;was
a. Abraham,;Maslow.
b. Martha,;Rogers.
c. Hildegard,;Peplau.
d. Florence,;Nightingale.
ANS:, ; D

An,;early,;advocate,;for,;high-
quality,;care,,;Florence,;Nightingale‘s,;use,;of,;statistical,;data,;to,;document,;the,;need,;for,;handwashing,;i
n,;preventing,;infection,;marks,;her,;as,;the,;profession‘s,;first,;nurse,;researcher.

DIF: Cognitive,;Level:,;Knowledge
REF:,;p.,;1,;TOP:, ; Step,;of,;the,;Nursing,;Process:,;A
ll,;phases

MSC:, ; Client,;Needs:,;Management,;of,;Care


3. Today,,;professional,;nursing,;education,;begins,;at,;the
a. undergraduate,;level.