CFI CBCA Account Monitoring and Warning Signs Exam Test..docx

CFI CBCA Assessing Management Exam
Test.
Questions for Management - ANS >> Microsoft Word Doc
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Course Objectives - ANS >> 1. Structured Approach to Assessing Management
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2. Management Attitudes
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3. Assessing Strategy & Business Plan
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4. Assessing Track Record
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Course 1 Objectives - ANS >> 1. Why Assess Management
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2. Why Use a Scorecard
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3. Multi Criteria Analysis
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4. How & Where to Find Quantitative and Qualitative Data
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Why Should We Assess Management? - ANS >> -We have a tendency to focus on financial issues
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rather than management issues
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-Businesses often fail as a result of management weaknesses, compared to any other single factor
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-Management competence is a key driver of business results
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-We can't just judge a business purely from financial management, the leadership team has to
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Why Use a Scorecard? - ANS >> -Business performance should be measured from the perspective
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of strategy implementation, in addition to financial results
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-Organizations need a balanced set of financial and non-financial performance measures and
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-A balanced set of performance measures will ensure that the entire organization participates in
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Mstrategy implementation and should include:
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Building Thing - ANS >> -Performance measured from perspective of strategy implementation
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-Financial Strategy Management Customer Financial and non-financial performance measures and
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Mtargets

-Financial ; Strategy ; Management ; Customer
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, Example Scorecard Measures:
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Mission and strategy centered around... - ANS >> Financial
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Customers

Strategy

Management

Customers - ANS >> • Reviews
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• Net Promoter Score (NPS)
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• News and media articles
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Financial - ANS >> • Sales growth
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• Operating margin
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• EPS
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• ROCE/RONA
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Strategy - ANS >> • Detailed roadmap
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• PEST analysis
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• Performance levels
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• Employee satisfaction
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Management - ANS >> • Planning M M M M M M




• Growth
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• Risk
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• Ownership
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Assessing Management Framework
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Structured Approach -> Multi-Criteria Analysis - ANS >> Attitudes / Character
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Strategy (Look Forward)
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Track Record (Look Back)
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Attitudes / Character - ANS >> • Planning
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